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TFL615 week 4 quiz

Total questions: 20

Worksheet time: 30mins

Name
Class
Date
1.

The culture of an organization is all the beliefs, feelings, behaviors, and symbols that are characteristic of an organization.

a)

True

b)

False

2.

What six characteristics do most organizational cultures contain?

a)

Observed behavioral regularities, norms, dominant values, philosophy, rules, feelings

b)

Observed behavioral irregularities, norms, dominant values, vision, rules, feelings

c)

Observed behavioral regularities, lack of norms, dominant values, philosophy, rules, feelings

d)

Observed behavioral irregularities, norms, dominant values, vision, rules, feelings

3.

Why do subcultures exist in organizations?

a)

Because of the discrepancy between formal and informal cultures and because cultures may differ in different functional groups

b)

Because of the discrepancy between formal and informal cultures

c)

Because cultures may differ in different functional groups

d)

Because organizations are large

4.

Dominant culture ...

a)

Distinguishes an organization form other large systems

b)

Fights the subcultures

c)

Develops because of the discrepancy between formal and informal cultures

d)

Distinguishes one subculture from another

5.

What four dimensions of organizational culture do Deal and Kennedy distinguish?

a)

Values, heroes, rites and rituals, and communication networks

b)

Philosophies, ideologies, beliefs, feelings

c)

Assumptions, expectations, attitudes, norms

d)

Values, norms, heroes, rites and rituals

6.

Values are general criteria, standards, or principles that guide the behavior of organization members.

a)

True

b)

False

7.

Which of the following is a definition of a terminal value?

a)

A desired outcome that organization members seek to achieve

b)

A desired mode of behavior

c)

Criteria, standards, or principles that guide the behavior of organization members

d)

All answers are correct

8.

Which of the following is a definition of an instrumental value?

a)

A desired outcome that organization members seek to achieve

b)

A desired mode of behavior

c)

Criteria, standards, or principles that guide the behavior of organization members

d)

All answers are correct

9.

Schools are not able to achieve success when shared values exist among group members.

a)

True

b)

False

10.

What do shared values do for an organization?

a)

They provide a strong organizational identity

b)

They enhance collective commitment

c)

They provide a stable social system

d)

They reduce the need for bureaucratic controls

e)

All answers are correct

11.

What kinds of heroes exist in organizations?

a)

Born and created

b)

Formal and informal

c)

Real and unreal

d)

Teachers and administrators

12.

Which roles are distinguished by organizational theorists in organizations’ communication networks?

a)

Storytellers, priests, whisperers, gossips, spies

b)

Leader, employee, secretary, temporary workers

c)

Superintendent, principal, teacher

d)

Formal and informal leaders

13.

The process of solidifying the acceptance of the values and ensuring that the culture is maintained or reinforced is called ...

a)

Organizational socialization

b)

Maintaining culture

c)

Organizational development

d)

Organizational evolution

14.

How can administrators maintain an organizational culture in the process of selection of staff?

a)

By selecting candidates whose personal values fit with the underlying values of an organization

b)

Through humility-inducing experiences

c)

By developing employees’ technological knowledge

d)

By rewarding individual performance

15.

How can administrators maintain an organizational culture by reinforcing folklore?

a)

By exposing members to rites and rituals, stories or myths, and heroes that portray and reinforce the culture

b)

By adherence to values

c)

Through the use of the reward and control systems

d)

By assessing employees’ performance and assigning other responsibilities on the basis of their progress

e)

All answers are correct

16.

What are the components of the organizational culture change cycle?

a)

External enabling conditions

b)

Internal permitting conditions

c)

Precipitating pressures

d)

Triggering events

e)

All answers are correct

17.

Which four internal permitting conditions should exist to increase the probability of organizational culture change?

a)

Surplus of change resources, system readiness, minimal coupling, change-agent power and leadership

b)

Surplus of change resources, system readiness, minimal decoupling, change-agent leadership

c)

Surplus of change resources, system readiness, minimal coupling, change-agent leadership

d)

Surplus of change resources, system readiness, minimal decoupling, change-agent power and leadership

18.

What school culture phenotypes do Steinhoff and Owens distinguish?

a)

Family culture, machine culture, cabaret culture, “little shop of horrors” culture

b)

Friends culture, machine culture, cabaret culture

c)

Machine culture, cabaret culture, “little shop of honors” culture

d)

Friends culture, cabaret culture, “little shop of horrors” culture

19.

What kinds of organizational climate do Halpin and Croft differentiate?

a)

Open and closed

b)

Sad and happy

c)

Competitive and collegiate

d)

Socialist and capitalist

20.

According to Hoy and Tarter, what are the characteristics of a healthy school?

a)

Student, teacher, and principal behavior that is harmonious and works toward instructional success

b)

Vulnerability to destructive outside forces

c)

Openness and shared values

d)

Impermeability to destructive outside forces