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PRELIM EXAM PROF 4 DISTRIBUTION MANAGEMENT

Total questions: 40

Worksheet time: 25mins

Name
Class
Date
1.

___________ is the management of the efficient transfer of goods from the place of manufacture to the point of sale or consumption.

a)

Distribution Management System

b)

Distribution

c)

Management Information system

d)

Production Management system

2.

___________ is anything that can be offered to a market that might satisfy a want or need in retailing

a)

Price

b)

Place

c)

Product

d)

Promotion

3.

___________is where you can expect to find your customer and knowing this you have to look for a distribution channel in order to reach your customer.

a)

Price

b)

Place

c)

Product

d)

Promotion

4.

___________refers to the quantity of payment requested by a seller of goods or services, rather than the eventual payment amount.

a)

Price

b)

Place

c)

Product

d)

Promotion

5.

The prime of object of production is its _________

a)

Price

b)

Place

c)

Product

d)

Consumption

6.

_____________is the oldest, shorter and the simple channel of distribution. The producer sells the product directly without involvement of any middle man.

a)

Selling through direct channels

b)

Selling through indirect channels

c)

Product

d)

Consumption

7.

In this method of indirect selling, product is passed on to the customers through intermediaries, known as wholesalers, retailers and agents.

a)

Selling through direct channels

b)

Selling through indirect channels

c)

Product

d)

Consumption

8.

It is commonly used channel of distribution. It is also known as traditional or normal channel of distribution. This channel is useful for small producers for small means. The channel is used for consumer goods. The common practice is that the manufacturer sells goods in large quantity to wholesalers, who sell goods to retailers in small quantity. Finally goods are sold to customers in pieces.

a)

Selling through direct channels

b)

Selling through indirect channels

c)

Two Level Channel

d)

Three level Channel

9.

The common practice in this ___________ is that goods are sold by the producer to the agent, who sells it to the wholesaler, who sells to the retailers who finally sells goods to customers. This is the longest channel of distribution. This practice is useful, when the producer wants to the relieved of the problem of distribution. This channel is popularly used in textile.

a)

Selling through direct channels

b)

Selling through indirect channels

c)

Two Level Channel

d)

Three level Channel

10.

◦Under this channel the producer sells goods to retailers, who sell the goods to customers. This channel is popular with the departmental stores, chain stores and supermarkets etc., because these are large scale retailers. Generally readymade garments, shoes home appliances and automobiles are sold through this channel.

a)

Selling through direct channels

b)

One channel

c)

Two Level Channel

d)

Three level Channel

11.

_________is done through every reasonable outlet available – FMCG Strategy is to make sure that, the product is available in as many outlets as possible. Preferred for Consumer, Pharmaceuticals & automobile spare.

a)

Intensive distribution

b)

Selective Distribution

c)

Exclusive distribution

d)

Distribution only

12.

Multiple but not all outlets in the market Only a few selected outlets are allowed to keep the product Outlets selected in line with the image of the company wants to project. Preferred for High Value items like Jewelers

a)

Intensive distribution

b)

Selective Distribution

c)

Exclusive distribution

d)

Distribution only

13.

Highly selective choice of outlets, may be only one in the whole market. Could include outlets set up by the company itself

a)

Intensive distribution

b)

Selective Distribution

c)

Exclusive distribution

d)

Distribution only

14.

This is the effort of the producer / manufacturer to reach the product to his consumers Examples: Company owned retail outlets (Bata, Petrol Pump)Licensed Outlets (MC Donalds) Franchisees Brokers Vending Machines Company contracted Distributors

a)

Producer Driven Format

b)

Seller Driven

c)

Service Driven

d)

others

15.

This is where producer / manufacturer uses existing channels to reach large number of end users. Examples: Existing wholesalers and Retailers Modern Retail formats Specialty shops (Shoppers stop)Discount stores (D Mart)

a)

Producer Driven Format

b)

Seller Driven

c)

Service Driven

d)

others

16.

Include Multi level marketing systems Cooperative societies TV Home shopping Catalogue marketing Internet Exhibitions / fares / Trade shows Database marketing

a)

Producer Driven Format

b)

Seller Driven

c)

Service Driven

d)

others

17.

Used in situation where there are same products but different market segments, unrelated products in same markets, size of buyer varies & reach is difficult. Company uses different channels to reach same / different market segment. FMCG’s have separate network for retail markets & institutions Pharmacy companies may use different channels to reach Doctors, Chemists &Hospitals

a)

Two way Distribution

b)

Three way Distribution

c)

Multi channel Distribution

d)

others

18.

Are sets of interdependent organizations involved in the process of making a product or service available for use or consumption Whether selling products or services, marketing channel decisions play a role of strategic importance in the overall presence and success a company enjoys in the marketplace

a)

Two way Distribution

b)

Three way Distribution

c)

Multi channel Distribution

d)

Distribution Channel

19.

________exist because producers cannot reach all their consumers Multiply reach and provide efficiency to the marketing process

a)

Two way Distribution

b)

Three way Distribution

c)

Multi channel Distribution

d)

Distribution Channel

20.

________facilitate smooth flow and create time, place and possession utilities

a)

Two way Distribution

b)

Three way Distribution

c)

Multi channel Distribution

d)

Distribution Channel

21.

Both are transporters who work between the company and its distributors they collect products from the company, store in a central location, break bulk and dispatch to distributors against indents

a)

C&FAs / C&SAs •C&FA: carrying and forwarding agent and C&SA

b)

Distributors, Dealers, Stockists, Agents

c)

Wholesalers

d)

Retailers

22.

Name denotes the extent of re-distribution done by them ,distributors invest in the products – buy products from the company

a)

C&FAs / C&SAs •C&FA: carrying and forwarding agent and C&SA

b)

Distributors, Dealers, Stockists, Agents

c)

Wholesalers

d)

Retailers

23.

It has the following characteristics :

Operate out of the main markets

•Deal with a number of company products of their choice

•Are not on contract with any company

•Sell to other wholesalers, retailers and institutions

•Negotiate about 15 days credit from company distributors – also provide credit to their customers

•Operate on high volumes and low margins

a)

C&FAs / C&SAs •C&FA: carrying and forwarding agent and C&SA

b)

Distributors, Dealers, Stockists, Agents

c)

Wholesalers

d)

Retailers

24.

Operate out of their shops and sell a large assortment and variety of goods

a)

C&FAs / C&SAs •C&FA: carrying and forwarding agent and C&SA

b)

Distributors, Dealers, Stockists, Agents

c)

Wholesalers

d)

Retailers

25.

Organizations that purchase products from suppliers, such as manufacturers or other wholesalers, and in turn sell these to other resellers, such as retailers or other wholesalers

a)

C&FAs / C&SAs •C&FA: carrying and forwarding agent and C&SA

b)

Distributors, Dealers, Stockists, Agents

c)

Wholesalers

d)

Retailers

26.

Firms that work mainly in the business-to-business market selling products obtained from industrial suppliers.

a)

C&FAs / C&SAs •C&FA: carrying and forwarding agent and C&SA

b)

Distributors, Dealers, Stockists, Agents

c)

Industrial Distributor

d)

Retailers

27.

Organizations that sell products directly to final consumers

a)

C&FAs / C&SAs •C&FA: carrying and forwarding agent and C&SA

b)

Distributors, Dealers, Stockists, Agents

c)

Industrial Distributor

d)

Retailers

28.

Organizations that mainly work to bring suppliers and buyers together in exchange for a fee.

a)

C&FAs / C&SAs •C&FA: carrying and forwarding agent and C&SA

b)

Agents and Brokers

c)

Industrial Distributor

d)

Retailers

29.

Offer services aiding in the movement of products, such as assistance with transportation, storage, and order processing.

a)

Distribution and Service Firms

b)

Agents and Brokers

c)

Industrial Distributor

d)

Retailers

30.

Defines the extent of time, place and possession utility which the customer can expect out of the channel network

a)

Distribution Objectives

b)

Customer Service Level

c)

Set of Activities

d)

Distribution Organization

31.

(a)   provide the time, place and possession utility for consumers for the company products

32.

Companies could also choose the (a)   of distribution based on their products and distribution objectives

33.

The distribution strategy takes care of (a)   , objectives, activities, organization to deliver the service, measurement of performance and critical success factors

34.

Steps for designing the distribution strategy are:

a)

Defining customer service levels

b)

Distribution objectives and steps

c)

Structure of the network required

d)

Sales forecasts

e)

Market coverage beat plans

35.

Policy guidelines includes:

a)

Code of conduct for channel members

b)

System for redressal of complaints

c)

Service policy for engineering products

d)

Sales forecasts

e)

Market coverage beat plans

36.

(a)   encompasses such activities as warehousing, materials handling, packaging, stock control, order processing, and transportation.

37.

(a)   is one of the market mix elements, and a term used frequently in marketing

38.

From the Vision and Mission Statement of TI

TANAUAN INSTITUTE envisions itself to be a world class institution dedicated to higher learning and (a)   .

39.

From the Vision and Mission Statement of TI

TANAUAN INSTITUTE seeks to establish a culture of (a)   , environmental awareness and socio-civic responsibility

40.

From the Vision and Mission Statement of TI

TANAUAN INSTITUTE strives to produce socially and (a)   in globally competitive environment.