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CONSUMER PERCEPTION

Total questions: 10

Worksheet time: 6mins

Name
Class
Date
1.

What is Consumer Perception?

a)

The process by which an individual selects, organizes and interprets message into a meaningful and coherent Picture of the world

b)

The process by which an individual selects, organizes and interprets stimuli/sensations into a meaningful and coherent Picture of the world

c)

The process by which an individual selects, organizes and interprets products/services into a meaningful and coherent Picture of the world

d)

The process by which an individual selects, organizes and interprets products/services into a meaningful consumer offerings.

2.

Consumer Perception refers to .....

a)

consumer's awareness, their impressions, and their opinions about our business, products, and brand.

b)

products awareness, impressions, and opinions about our business, products, and brand.

c)

products/services, and their opinions about our business, products, and brand

d)

consumer's impressions, and their opinions about our business, products, and brand

3.

The consumer perception process has 3 stages, namely.....

a)

Expression, Attention, and Interpretation

b)

Exposure, Attraction, and Interpretation

c)

Exposure, Attention, and decision making

d)

Exposure, Attention, and Interpretation

4.

Which includes Sensory Receptors are.....

a)

Sight, Sounds, Smells, Taste, Textures

b)

Eyes, Ears, Nose, Mouths, Skin

c)

Light, Sounds, Nose, Hands, Legs

d)

Eyes, Ears, Hands, Mouth, Skin

5.

Selection (of Stimuli) depend on....

a)

Exposure, Attention, Interpretation

b)

Nature of stimuli

c)

Consumer's previous experience

d)

Nature os stimuli, Consumer's previous experience, Consumer's motive.

6.

2 factors that influence consumers’ perceptions are...

a)

Tangible factors and Less Tangible factors

b)

Price, Quality, Branding, Service

c)

Advertising, Reputation, Influencers

d)

All answers are correct

7.

This includes Gestalt Psychology, except ...

a)

The Closure Principle

b)

The Proximity

c)

The Principle of Similarity

d)

The principle of Selling

8.

Stereotypes is....

a)

A positive label affixed (to someone or something), without enough information

b)

The model or example deemed acceptable by others

c)

Labeling or judging without having enough information

d)

The pattern they believe they (company, society, etc) should follow

e)

The patterns they believe in and follow (companies, communities, etc.).

9.

The minimum amount that can be detected on a given sensory channel is called ...

a)

Differential Threshold

b)

Sub-Liminal Perception

c)

The Electoral Threshold

d)

The Absolute Threshold

10.

Physical Appereance of the product often influence consumers’ judgment are .....

a)

Role of packaging, Selection of ad models, etc.

b)

building brand imagery and advertising

c)

New category brand

d)

Price, Place, Promotion