WorksheetsPhar Ad - QUIZ 2 (Decision-Making Process)
Total questions: 25
Worksheet time: 25mins
It refers to a process rather than a simple act of choosing among alternatives.
Decision
Decision-making
Decision-making process
Process
Using the _____________, people tend to base their judgments on information that is readily available.
Representative Heuristic
Availability Heuristic
Escalation of Commitment
Criteria for Judging
Using the _____________, people often assess the likelihood of an occurrence by drawing analogies and seeing identical situations where they do not exist.
Representative Heuristic
Availability Heuristic
Escalation of Commitment
Criteria for Judging
A ______________ problems are straightforward, familiar, and easily defined.
Poorly-Structured
Ill-Structured
Programmed
Well-Structured
It is a series of interrelated sequential steps that a manager can use for responding to a well-structured problem.
rules
procedure
policies
objectives
It is an explicit statement that tells a manager what he or she ought or ought not to do.
rules
procedure
policies
objectives
______________establish parameters for the decision maker rather than specifically stating what should or should not be done.
rules
procedure
policies
objectives
It is an idea-generating process that specifically encourages all alternatives by withholding any criticism of those alternatives
meeting
brainstorming
idea-gathering
electronic meeting
It requires that group members must be present during the meeting, but they must operate independently.
Meeting
Brainstorming
Nominal Group Technique
Electronic Meeting
It is a type of nominal group technique in which participants are linked by computer
Meeting
Brainstorming
Nominal Group Technique
Electronic Meeting
As managers deal with employees from diverse cultures, they must recognize what is common and accepted behavior when asking them to make decisions. Managers who accommodate the diversity in decision-making practices and philosophies can expect a high payoff as they capture the perspectives and strengths that a diverse workforce offers.
TRUE
FALSE
Not Sure
Individual decision making can generate more complete information and knowledge and offer an increased diversity of views.
TRUE
FALSE
Not Sure
Groups are more effective because they generate more alternatives and produce higher-quality decisions.
TRUE
FALSE
Not Sure
Individuals are more efficient and consume less time and resources to make a decision.
TRUE
FALSE
Not Sure
What are the three (3) common errors in decision-making?
You may choose 1 or more.
Availability Heuristic
Representative Heuristic
Providing Alternatives
Escalation of Commitment
Because an individual does not have to conduct a meeting to discuss alternatives, a major advantage of an individual decision is speed.
TRUE
FALSE
Not Sure
Groups can generate incomplete information and knowledge
TRUE
FALSE
Not Sure
Individual decision is more effective because it generates more alternatives and produce higher-quality decisions.
TRUE
FALSE
Not Sure
In group decision making, there is ambiguous responsibility. Since group members share responsibility
TRUE
FALSE
Not Sure
Groups are more efficient and consume less time and resources to make a decision. But, individuals are more effective because they generate more alternatives and produce higher-quality decisions.
TRUE
FALSE
Not Sure
Which of the following is the 4th step in the decision making process?
Identification of Decision Criteria
Analysis of Alternatives
Development of Alternatives
Identification of a Problem
Selection of an Alternative
Which of the following is the 6th step in the decision making process?
Identification of Decision Criteria
Analysis of Alternatives
Development of Alternatives
Identification of a Problem
Selection of an Alternative
Which of the following is the 5th step in the decision making process?
Identification of Decision Criteria
Analysis of Alternatives
Development of Alternatives
Identification of a Problem
Selection of an Alternative
This assumption of rational decision-making means that all relevant criteria and viable alternatives can be identified.
Problem Clarity
Known Options
No constraints
Clear preference
Maximum payoff
This assumption of rational decision-making shows that criteria and alternatives have been ranked and weighted.
Problem Clarity
Known Options
No constraints
Clear preference
Maximum payoff
