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Phar Ad - QUIZ 2 (Decision-Making Process)

Total questions: 25

Worksheet time: 25mins

Name
Class
Date
1.

It refers to a process rather than a simple act of choosing among alternatives.

a)

Decision

b)

Decision-making

c)

Decision-making process

d)

Process

2.

Using the _____________, people tend to base their judgments on information that is readily available.

a)

Representative Heuristic

b)

Availability Heuristic

c)

Escalation of Commitment

d)

Criteria for Judging

3.

Using the _____________, people often assess the likelihood of an occurrence by drawing analogies and seeing identical situations where they do not exist.

a)

Representative Heuristic

b)

Availability Heuristic

c)

Escalation of Commitment

d)

Criteria for Judging

4.

A ______________ problems are straightforward, familiar, and easily defined.

a)

Poorly-Structured

b)

Ill-Structured

c)

Programmed

d)

Well-Structured

5.

It is a series of interrelated sequential steps that a manager can use for responding to a well-structured problem.

a)

rules

b)

procedure

c)

policies

d)

objectives

6.

It is an explicit statement that tells a manager what he or she ought or ought not to do.

a)

rules

b)

procedure

c)

policies

d)

objectives

7.

______________establish parameters for the decision maker rather than specifically stating what should or should not be done.

a)

rules

b)

procedure

c)

policies

d)

objectives

8.

It is an idea-generating process that specifically encourages all alternatives by withholding any criticism of those alternatives

a)

meeting

b)

brainstorming

c)

idea-gathering

d)

electronic meeting

9.

It requires that group members must be present during the meeting, but they must operate independently.

a)

Meeting

b)

Brainstorming

c)

Nominal Group Technique

d)

Electronic Meeting

10.

It is a type of nominal group technique in which participants are linked by computer

a)

Meeting

b)

Brainstorming

c)

Nominal Group Technique

d)

Electronic Meeting

11.

As managers deal with employees from diverse cultures, they must recognize what is common and accepted behavior when asking them to make decisions. Managers who accommodate the diversity in decision-making practices and philosophies can expect a high payoff as they capture the perspectives and strengths that a diverse workforce offers.

a)

TRUE

b)

FALSE

c)

Not Sure

12.

Individual decision making can generate more complete information and knowledge and offer an increased diversity of views.

a)

TRUE

b)

FALSE

c)

Not Sure

13.

Groups are more effective because they generate more alternatives and produce higher-quality decisions.

a)

TRUE

b)

FALSE

c)

Not Sure

14.

Individuals are more efficient and consume less time and resources to make a decision.

a)

TRUE

b)

FALSE

c)

Not Sure

15.

What are the three (3) common errors in decision-making?


You may choose 1 or more.

a)

Availability Heuristic

b)

Representative Heuristic

c)

Providing Alternatives

d)

Escalation of Commitment

16.

Because an individual does not have to conduct a meeting to discuss alternatives, a major advantage of an individual decision is speed.

a)

TRUE

b)

FALSE

c)

Not Sure

17.

Groups can generate incomplete information and knowledge

a)

TRUE

b)

FALSE

c)

Not Sure

18.

Individual decision is more effective because it generates more alternatives and produce higher-quality decisions.

a)

TRUE

b)

FALSE

c)

Not Sure

19.

In group decision making, there is ambiguous responsibility. Since group members share responsibility

a)

TRUE

b)

FALSE

c)

Not Sure

20.

Groups are more efficient and consume less time and resources to make a decision. But, individuals are more effective because they generate more alternatives and produce higher-quality decisions.

a)

TRUE

b)

FALSE

c)

Not Sure

21.

Which of the following is the 4th step in the decision making process?

a)

Identification of Decision Criteria

b)

Analysis of Alternatives

c)

Development of Alternatives

d)

Identification of a Problem

e)

Selection of an Alternative

22.

Which of the following is the 6th step in the decision making process?

a)

Identification of Decision Criteria

b)

Analysis of Alternatives

c)

Development of Alternatives

d)

Identification of a Problem

e)

Selection of an Alternative

23.

Which of the following is the 5th step in the decision making process?

a)

Identification of Decision Criteria

b)

Analysis of Alternatives

c)

Development of Alternatives

d)

Identification of a Problem

e)

Selection of an Alternative

24.

This assumption of rational decision-making means that all relevant criteria and viable alternatives can be identified.

a)

Problem Clarity

b)

Known Options

c)

No constraints

d)

Clear preference

e)

Maximum payoff

25.

This assumption of rational decision-making shows that criteria and alternatives have been ranked and weighted.

a)

Problem Clarity

b)

Known Options

c)

No constraints

d)

Clear preference

e)

Maximum payoff