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Functional areas

Total questions: 18

Worksheet time: 14mins

Name
Class
Date
1.

Which of the following functional areas of a business is most likely to be responsible for recruiting new staff?

a)

Business support services

b)

Finance

c)

Human resources

d)

Production

2.

Which of the following functional areas is most likely to be responsible for sourcing raw materials?

a)

Finance

b)

Production

c)

Purchasing

d)

Sales

3.

Which of the following functional areas of a business is most likely to be responsible for producing a radio advertisement to raise awareness of its new product?

a)

Customer service

b)

Marketing

c)

Production

d)

Sales

4.

Which of the following functional areas is responsible for converting inputs into outputs?

a)

Finance

b)

Production

c)

Research and Development

d)

Sales

5.

Which one of the following is a task which is most likely to be carried out by an employee working in the research and development department of a chocolate bar manufacturer?

a)

Create new recipes

b)

Design an advertising campaign

c)

Find cheaper suppliers of ingredients

d)

Redesign the packaging label

6.

The human resources function of a large organisation is most likely to support the finance function by:

a)

purchasing a new accounts package

b)

recruiting an additional accountant

c)

updating its supplier database

d)

using social media to encourage more sales

7.

The IT function of a large company is most likely to support the purchasing function by:

a)

installing new presentation software

b)

producing a template letter for customer complaints

c)

updating the company’s e-commerce website

d)

upgrading a database of suppliers

8.

In a large company the research and development function is most likely to work with the production function to:

a)

develop new manufacturing processes

b)

provide administrative support

c)

recruit production operatives

d)

source cheaper raw materials

9.

Which of the following is the most likely consequence to a manufacturer of a poor relationship between its purchasing function and its production function?

a)

Incorrect prices

b)

Insufficient stocks of raw materials

c)

Late payment of employee wages

d)

Too few staff

10.
Which phrase best describes a functional area?
a)
A department within a business
b)
A group of customers
c)
A supplier
d)
Different branches of business
11.
Which of the following functional areas are in charge of quality control?
a)
Finance
b)
Marketing
c)

Administration

d)

Production

12.
Which of the following functional areas is responsible for motivation schemes?
a)
Human Resources
b)
Finance
c)
Administration
d)

Production

13.

Which of the following tasks is most likely to be performed by the finance department?

a)

Developing new product designs

b)

Managing the company's budget

c)

Recruiting new employees

d)

Creating marketing strategies

14.

Which of the following functional areas is most likely to handle employee training programs?

a)

Finance

b)

Human Resources

c)

Marketing

d)

Production

15.

The marketing function of a large organisation is most likely to support the sales function by:

a)

designing promotional materials

b)

managing payroll

c)

conducting performance reviews

d)

overseeing production schedules

16.

Which department is primarily responsible for managing employee benefits and compensation?

a)

Human Resources

b)

Finance

c)

Marketing

d)

Production

17.

Which of the following tasks is most likely to be performed by the purchasing department?

a)

Negotiating with suppliers

b)

Designing new products

c)

Managing social media accounts

d)

Conducting employee training

18.

Put the following items in the right categories

Categorize the following

Producing goods efficiently and effectively.

Inspecting products to ensure they meet quality standards. 

Developing new products

Conducting experiments to validate concepts

Building and maintaining the company’s brand image.

Selecting and maintaining relationships with suppliers

Acquiring goods and services needed for operations

Analyzing market trends and customer preferences

Creating campaigns to promote products or services. 

Production
Research & Devleopment
Marketing
Purchasing