Which of the following department that maintains

all the financial transactions?

This type of hotel usually accommodate stranded passenger and airline personnel

This department is in-charge of serving the food and drinks to the guests even if it is dine-in, take out or room service

It is a type of housekeeping that applies to housekeeping maintenance in commercial lodging establishment like hotels, resorts, inns and apartelle.

This area is usually containing a toilet, a sink and either a bathtub, a shower or both

This area is accessible to in house guest and

non-resident guest.

Which of the following sections is not under the housekeeping department?

Which of the following is not included in public area?

It is a room in a hotel where large formal meals for many people can be held

Who is the head of the housekeeping department that directly reports to the general manager or resident manager?

He/she make standard operating procedure that they will used in maintaining the cleanliness and orderliness of the hotels.

He/she is responsible for the overall housekeeping department and carries out work delegated to him/her.

Which of the following is not included in duties and responsibilities of gardener?

Select which of the following is the duty and responsibility of housekeeping supervisor.

His/her primary responsibility is to maintain the general cleanliness of the hotel, especially the whole public area like lobby, restroom, restaurant, function areas and offices.

He/she performs any combination of the following tasks to maintain guest rooms, work areas, and the hotel premises in general in a clean and orderly manner.

Select which of the following is not included in duties and responsibility of public area attendant

Who is the housekeeping personnel that responsible in providing amenities, appliances, and necessary supplies needed by the guest?

This personnel is the one who make the bed and

change the bedding.

What is the other term for name badges?

Which of the following jewelry is allowed in housekeeping department?

In wearing your uniform, what you should must be feel?

What type of room that is good for 1 pax or for small families?

Which of the following room that can accommodate 2 pax and it has a double bed?

this type of room is good for single occupancy

It is usually a luxury room that has a queen size bed.

This type of room has an option for self-catering, usually it has a dining area.

A set of rooms situated on terrace level, a part of which may be open to sky.

Which of the following is where the guest’s put their luggage especially if they are going to transfer their cloth in the cabinet.

It is the place in the hotel room that the guest place luggage

What do you call to the component of room where the guest places their refreshment in the seating area of their hotel room?

This device is used by the guest to make contact outside their room.

Which of the following is size of bed is super single based in US sizes?

Choose which of the following sizes is not included in deb type for UK sizes.

This bed linen has elastic edge that fits the mattress.

What is the other term for fitted sheet?

What type of linen that is generally placed before the comforter or a duvet?

This type of linen is use to protect pillow and add beatification in bed

What is the subject code of housekeeping operation?

You have to ensure the uniform is clean and free from wrinkle before you start your work.

A bracelet can be very useful device for a housekeeper to help him/her keep the time.

Some establishment or hotel require you to wear a headscarf or bandanna with your uniform to prevent hair fall.

The hotel gardener can removes trash collected by housekeeper.

Linen, laundry and room attendant are responsible in storing and issuing bed linen, table linen and uniforms for the employees.

Executive room is a set of rooms not on the same level but it is connected by an internal staircase.

duplex room is a set of rooms not on the same level but it is connected by an internal staircase.

Interconnected rooms have interconnecting door

Twin room has two double bed that are good for two persons only.

The function room safes or vault is to place amenities of the guests.