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FBS QUIZ ABOUT TABLE RESERVATIONS

Total questions: 13

Worksheet time: 4mins

Name
Class
Date
1.

It is the arrangement of something to have something in common.

a)

A la carte

b)

Ambience

c)

Drawback

d)

Reservation

2.

A type of reservation wherein the customer/client calls when they are on their way and sets a specific time of arrival.

a)

Call Ahead Seating

b)

Online Reservation

c)

Waiting List

d)

Walk-in

3.

With this type of reservation, the customers makes use of the internet through a website, where all the information needed for a reservation is keyed in by the guest.

a)

Call Ahead Seating

b)

Online Reservation

c)

Waiting list

d)

Walk-in

4.

A kind of reservation wherein the customers give their names at the receptionist and waited at the lobby for their names to be called in case they is a long line of waiting.

a)

Call Ahead Seating

b)

Online Reservation

c)

Waiting List

d)

Walk-in

5.

A kind of reservation wherein the customer calls the restaurant using a telephone and makes reservation.

a)

Manual reservation

b)

Online reservation

c)

Waiting list

d)

Walk-in

6.

When a customer gives an advance payment for his/her reservation.

a)

guaranteed reservation

b)

non-guaranteed reservation

c)

rich customers

d)

sure customers

7.

It is the organization that is responsible for securing all the necessary materials needed in the production.

a)

Inventory department

b)

Production department

c)

Purchasing department

d)

Receiving department

8.

The department that receives and checks the good quality of the products from the suppliers.

a)

Inventory department

b)

Production department

c)

Purchasing department

d)

Receiving department

9.

It is the department that is responsible for the preparation of raw materials of some various food items that are turned into finished products that are being served to the guest or customers.

a)

Inventory department

b)

Production department

c)

Purchasing department

d)

Receiving department

10.

What do you call a person responsible for purchasing/buying the supply of raw food items, canned/bottled beverages, and equipment?

a)

Inventory officer

b)

Production crew

c)

Purchaser

d)

Receiver

11.

The following are basic phraseologies used in taking table reservations. Which one is not?

a)

How will you settle your bill Ma'am/Sir?

b)

May I repeat your name Sir/Ma'am?

c)

When is your reservation?

d)

What is your favorite food?

12.

Check at least three details included in the reservation form.

a)

Name

b)

Mobile No.

c)

Address

d)

Name of wife/husband

13.

Reservations can limit the number of walk-ins to the restaurant.

a)

True

b)

False