wayground logo

Free Printable Worksheets

NEW

Font size

S
M
L
XL
Worksheets

F & B Service 10 Reviewer

Total questions: 50

Worksheet time: 25mins

Name
Class
Date
1.

It is often a smaller establishment, with traditional tables and chairs, cluttered decor and friendly informal staff.

a)

Cafeteria

b)

Bistro

c)

Fast food outlets

d)

Vegetarian Restaurant

2.

It is often international in orientation, example Icelandic hot rack with food prepared in the table "beni-hana".

a)

Themed Restaurant

b)

Public Hoauses

c)

Restaurant

d)

First Class Resraurant

3.

In this type of service, the customer is required to help him/herself from a buffet or counter.

a)

Self Service

b)

Snack Bar Service

c)

Buffet Service

d)

Silver Service

4.

They are the ones responsible to create the exact experience the guests wish for.

a)

Bevearge Service Personnel

b)

F&B Personnel

c)

Food Service Personnel

d)

Food Personnel

5.

It is the largest Hotel in New York.

a)

Palace Hotel

b)

City Hotel

c)

Elizabeth Hotel

d)

Tremont House

6.

It is the year when City Hotel was established.

a)

1829

b)

1874

c)

1996

d)

1794

7.

He/ She must be able to carry out the same work as the station head waiter.

a)

Maitre D' Hotel

b)

Debarrasseur

c)

Chef de rang

d)

Commis de rang

8.

It is a type of service that is pre-plated service.

a)

English Service

b)

Russian Service

c)

Self- Service

d)

American Service

9.

He has an overall responsibility for the F&B service areas. This include lounge, grill rooms and restaurant.

a)

Lounge Manager

b)

Restaurant Manager

c)

Floor Manager

d)

Head Waiter

10.

This refers to the "learner" or "new comer" in the restaurant.

a)

Apprentice

b)

Debarrasseur

c)

Butler

d)

Novice

11.

He/she has the responsibility of overall supervision over a team of staff serving a set number of table.

a)

Headwaiter

b)

Reception headwaiter

c)

Restaurant supervisor

d)

Station waiter

12.

It is more commonly known as sit-down service.

a)

Waiter Service

b)

Self- Service

c)

Buffet-Service

d)

Banquet Service

13.

Pay and pick up their orders at a counter similar to fast casual and fast food establishments.

a)

Waiter Service

b)

Buffet Service

c)

Self-Service

d)

Banquet Service

14.

A waiter takes care of everything from taking orders to serving food and payment.

a)

Buffet Service

b)

Waiter Service

c)

Self-Service

d)

Banquet Service

15.

Method of service of whole or part of meal on tray to customer in situ, such as hospitals, aircraft, or railway catering

a)

Self Service

b)

Special Service

c)

Room Service

d)

Tray Service

16.

It is often referred to as the "Host Service" because the host plays an active role in the service.

a)

American/Plate Service

b)

English Service

c)

French Service

d)

Russian Service

17.

This is a service where a dish comes partially prepared from the kitchen to be completed in the restaurant by the waiter

a)

Snack‐bar Service

b)

Russian Service

c)

Buffet Service

d)

Gueridon Service

18.

In this type of service, the guest enters in the dinning area, selects his own tray or from the food counter.

a)

Cafeteria Service

b)

Banquet Service

c)

Self Service

d)

Plate Service

19.

This service exists normally in industrial canteens, colleges, hospitals or hotel cafeterias.

a)

Single Point Service

b)

Cafeteria Service

c)

Self Service

d)

Gueridon Service

20.

In this category, the guest orders, pays for his order and gets served all at the same point.

a)

Gueridon Service

b)

Cafeteria Service

c)

Single Point Service

d)

Single Point Service

21.

Provision of food service and beverage service by means of automatic retailing.

a)

Food Court

b)

Vending

c)

Take Away

d)

Kiosks

22.

Outstation to provide service for peak demand or in specific location.

a)

Vending

b)

Food Court

c)

Take Away

d)

Kiosks

23.

In this form of service various meats are grilled in front of the guest.

a)

Trolley service

b)

Home‐Delivery

c)

Grill Room Service

d)

Tray service

24.

Food delivered to customer’s home or place of work.

a)

Grill Room Service

b)

Tray service

c)

Trolley service

d)

Home‐Delivery

25.

Service of variety of foods and beverages in lounge area

a)

Home‐Delivery

b)

Lounge Service

c)

Room Service

d)

Grill Room Service

26.

It implies serving of food and beverage in guest rooms of hotels. Small orders are served in trays.

a)

Lounge Service

b)

Room Service

c)

Grill Room Service

d)

Home‐Delivery

27.

In this kind of service, the food and beverages are served in silver cutlery and cookery.

a)

American/Plate Service

b)

English Service

c)

Silver Service

d)

Russian Service

28.

This type of service is recommended for large gathering or party.

a)

American/Plate Service

b)

English Service

c)

French Service

d)

Banquet Service

29.

_____ ______ is considered as a border category of service style which consists of English Service, American Service etc.

a)

Cart Service

b)

Table Service

c)

Silver Service

d)

Self Service

30.

Also known as Family Style F&B Service.

a)

French Service

b)

Banquet Service

c)

English Service

d)

American/Plate Service

31.

Food is brought on platters by waiter and is shown to the host for approval.

a)

French Service

b)

English Service

c)

Banquet Service

d)

American/Plate Service

32.

All food is presented by sliver dish with elaborate dressings.

a)

Cart Service

b)

Silver Service

c)

Table Service

d)

Self Service

33.

Pre- plated service.

a)

American/Plate Service

b)

French Service

c)

English Service

d)

Banquet Service

34.

The waiter plays a prominent part, as he is required to filet, carve, flambé and prepare the food with the showmanship.

a)

Cafeteria Service

b)

Gueridon Service

c)

Single Point Service

d)

Self Service

35.

Tall stools are placed along a counter so that the guest may eat the food at the counter itself.

a)

Gueridon Service

b)

Buffet Service

c)

Russian Service

d)

Snack‐bar Service

36.

Food is brought from the kitchen in dishes and salvers, which are placed directly on the table.

a)

French Service

b)

Banquet Service

c)

English Service

d)

American/Plate Service

37.

Counter with payment point at end

a)

Free- flow

b)

Echelon

c)

Straight line

d)

Supermarket

38.

Customer move at will to random service points.

a)

Free- flow

b)

Straight line

c)

Echelon

d)

Supermarket

39.

This is usually a formal dining restaurant with classical preparation.

a)

First Class Restaurant

b)

Cafeteria

c)

Themed Restaurant

d)

Food Court

40.

This instrument is primarily used to prevent the flatware from moving while guest are eating.

a)

Table Napkin

b)

Table Runner

c)

Placemat

d)

Silencer

41.

This is a wooden chair of Ligurian design or also known as "Chiavari".

a)

Banquet Chair

b)

Tiffany Chair

c)

Gueridon Chair

d)

Chair Trolley

42.

This is consider as a storage and service unit located close to serving areas that eliminates the need for servers to make frequent trips to the kitchen supplies.

a)

Cocktail Table

b)

Side Stand

c)

Foldable stage

d)

Gueridon Trolley

43.

Fish fork is a 2 prong fork made of stainless which are used with seafood dishes.

a)

True

b)

False

44.

Dinner Knife is the longest knife in a set of flatware which is used to cut and push food.

a)

True

b)

False

45.

Steak Knife is a special knife that has sharp and serrated edge to cut thick portion of meat.

a)

True

b)

False

46.

Trainee in F&B Personnel is also known as "debarrasseur" in French.

a)

True

b)

False

47.

Knife in table setting is placed at the right side of the plate.

a)

True

b)

False

48.

The spoon in table setting is placed next to the knife with the bowl facing up.

a)

True

b)

False

49.

French Service is often referred to as "Host Service" because host plays an active Role in the service.

a)

True

b)

False

50.

Food Court is an outstation that provides service for peak demand or in specific location.

a)

True

b)

False