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WorksheetsEthics & Social Responsibility
Total questions: 10
Worksheet time: 9mins
What is the best ethical choice when dealing with angry customers?
Being short with the customer and telling them you are right and to deal with it.
Being patient and work out a compromise with the customer.
Give the customer everything they want
Define Ethics
Simple moral principle system to better yourself and company
Being nice
A word I heard a couple times in Intro to Buisness
Hard way to deal with other people when a problem occurs
Ethics is used EVERYWHERE in your life
False
True
In order to make the right ethical decision you should,
(a)
Check ALL the ways to take responsibility when you ruin someone else's item
Run away asap
Leave a note for the owner with personal information
Upfront apologize and pay them money to fix the item
Blame it on another person
Make up excuses why you should not have to pay for it
Social responsibility is
(a)
What is something you can do to be more socially responsible?
Telling other people to do more for the community but not doing anything yourself
Nothing
Buying people things
Giving back to your community and participate in an event to benefit others(or start your own)
If you were a boss of a company, would you establish a reward system or a penalty system?
Yes
No why would I? The customer is always right
Maybe a penalty system but not a reward system
How have you been ethical in the past week(it is okay if you say you have not)
Anyone can be ethical
True
False
