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Management Foundation

Total questions: 47

Worksheet time: 24mins

Name
Class
Date
1.

Select three major contributors of classical management

a)

Frederick W Taylor

b)

Henry Fayol

c)

Abraham Maslow

d)

Max Weber

2.
Frederick Taylor is most closely associated with which of the following?
a)
Division of labor
b)
Scientific management
c)
Time and motion studies
d)
General administrative theory
3.
Prior to the Hawthorne studies, managers paid little attention to ________ in making decisions.
a)
efficiency
b)
cost control
c)
productivity
d)
human behavior
4.
A major contribution that Taylor made to the study of management was ________.
a)
to measure efficiency on a 4-star scale
b)
to measure inefficiency on a 4-star scale
c)
to identify the one best way to get a job done
d)
to identify the three best ways to get a job done
5.

It is a set of traditional assumptions about people which prompt managers to believe that people dislike work, seek to avoid responsibility and are not ambitious and must be supervised closely.

a)

Theory I

b)

Theory X

c)

Theory Y

d)

Theory Z

6.

It is the tendency of people to behave differently when they receive attention because they respond to the demands of situation.

a)

Thorndike Law of effects

b)

Law of individual differences

c)

Hawthorne Effect

d)

Organizational Behavior

7.

Classical management approach that emphasizes the scientific study of work methods to improve the efficiency of the workers.

a)

Administrative Management

b)

Bureaucratic Management

c)

Scientific Management

d)

Management Science

8.

Principle of Responsibility and authority insists on

a)

Responsibility> Authority

b)

Authority> Responsibility

c)

Authority= Responsibility

d)

All of the above

9.

Who is the proponent of Theory X & Y?

a)

Glasdour McGregor

b)

Conor McGregor

c)

Douglas McGregor

d)

Don McGregor

10.

Unity of command insists on

a)

One boss one employee

b)

Orders from a single superior

c)

Match between orders of different bosses

d)

All of the above

11.

Principle of initiative:

a)

Boost up the morale of employees

b)

Brings down the morale of employees

c)

Does not effect on morale of employees

d)

None of these

12.

Which principle of management leads to specialisation?

a)

Division of work

b)

Unity of command

c)

Unity of direction

d)

Scalar chain

13.
Which of the following is an important function of mid-level management:
a)
To prepare workers’ daily schedules
b)
To serve as a link between top-level and first-line management
c)
To make sure projects meet deadlines
d)
To establish long-term objectives for the company
14.

Which one is not a recognized key skill of management?

a)

Conceptual skills

b)

Human skills

c)

Technical skills

d)

Writing skills

15.
Which of the following is not part of Top Level Management?
a)
President
b)
Chief Executive Officer 
c)
Chief financial officer 
d)
Supervisor
16.
What is delegation?
a)
Giving authority to junior managers to do a particular task
b)
Passing down full responsibility to subordinates
c)
Ordering workers to do certain jobs
d)
Keeping full control with senior managers
17.

Organisation interest supersede employees interest is indicated in

a)

Principle of subordination of individual interest to general interest

b)

Principle of Esprit de corps

c)

Principle of initiative

d)

Principle of discipline

18.

Management helps:

a)

To achieve goals

b)

Increase efficiency

c)

To create dynamic organization

d)

All of these

19.

__________ is the key to success in achievement of goal.

a)

Organisation

b)

Business

c)

Management

d)

Principles

20.

__________ is called the 'father of modern management'

a)

F.W.taylor

b)

Henry fayol

c)

Elton Mayo

d)

Wilson taylor

21.

The Classical Management approach emerged from...

a)

World War I

b)

French Revolution

c)

Industrial Revolution

d)

Renaissance

22.

Who coined the term Bureaucracy?

a)

Frederick Taylor

b)

Adam Smith

c)

Henri Fayol

d)

Max Weber

23.

Who do we thank for Administrative Science?

a)

Frederick Taylor

b)

Adam Smith

c)

Henri Fayol

d)

Max Weber

24.

Who study the big picture of Management?

a)

Frederick Taylor

b)

Henri Fayol

c)

Max Weber

25.

Which one is not a characteristic of Bureaucracy

a)

Not traditional family-based leadership.

b)

Organizations should look like the government and legal system.

c)

Standardized guidelines for hiring and firing.

d)

One “right way” for every task.

26.

This theory states in order to apply the best leadership or management skills managers must take into account all aspects of a situation when making a decision

a)

Systems Theory

b)

Chaos Theory

c)

Contingency Theory

d)

Total Quality Management

27.

This theory states departments should be coordinated and work together to achieve success.

a)

Systems Theory

b)

Chaos Theory

c)

Contingency Theory

d)

Total Quality Management

28.

This theory states all employees must be committed to maintaining high standards of work in every aspect of an organization's operations.

a)

Systems Theory

b)

Chaos Theory

c)

Contingency Theory

d)

Total Quality Management

29.

What are the 5 things everyone needs in the workplace according to Maslow's hierarchy of needs?

a)

Physiological

b)

Safety

c)

Belonging/Love

d)

Self-Esteem & Sell-Actualization

e)

All the above

30.

The Behavioural Science Theory is often called the human relations movement because it addresses the human dimension of work.

a)

True

b)

False

31.

Unity of command insists on

a)

One boss one employee

b)

Orders from a single superior

c)

Match between orders of different bosses

d)

All of the above

32.

Learder is a (an)

a)

Head of group

b)

Who can influence others

c)

Managers

d)

Authority

33.
Maslow was a psychologist who developed a theory of motivation
a)
True
b)
False
34.
Maslow believed that individuals fulfill lower-level needs before seeking to fulfill higher-level needs.  That is, people satisfy their need for food before they seek self-fulfillment.
a)
True
b)
False
35.
Basic needs also include the physical conditions in which a person works, such as heating, lighting, and noise.
a)
True
b)
False
36.
refers to work environments in which colleagues interact by providing opportunities for co-workers to socialize with one another by providing lunch rooms or allowing employees to attend company retreats.
a)
social needs
b)
status needs
c)
fulfillment
37.
Working conditions and Salary—when these factors are adequate, people will not be dissatisfied, but neither will they be satisfied
a)
True
b)
False
38.
Intrinsic factors such as achievement, recognition, and responsibility were related to job satisfaction
a)
True
b)
False
39.
McClelland found that some people have a compelling drive to succeed for personal achievement rather than for the rewards of success.
a)
True
b)
False
40.
Formal decision making authority is held by a few people, usually at the top
a)
centralization
b)
decentralization
c)
organization
41.

What do you think is important for the Top-level managers?

a)

Conceptual and Design skills

b)

Thinking and Executing

c)

Authority and Bossism

d)

Humble and Kind

42.

It is providing the right direction of human and material resources towards the achievement of goals.

a)

Directing

b)

Motivation

c)

Coordination

d)

Planning

43.

Name a leadership style associated with Theory Y?

a)

Authoritarian

b)

Democratic

c)

Liassez-faire

d)

No leadership

44.

Organisation interest supersede employees interest is indicated in

a)

Principle of subordination of individual interest to general interest

b)

Principle of Esprit de corps

c)

Principle of initiative

d)

Principle of discipline

45.

Principle of initiative:

a)

Boost up the morale of employees

b)

Brings down the morale of employees

c)

Does not effect on morale of employees

d)

None of these

46.

Which principle of management leads to specialisation?

a)

Division of work

b)

Unity of command

c)

Unity of direction

d)

Scalar chain

47.
___________ who created the 14 Principles of management.
a)
Henry Fayol
b)
Lilyan Gelberth
c)
Adam Smith

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