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WorksheetsINTRODUCTION TO OB
Total questions: 10
Worksheet time: 5mins
______ is extracting information and ideas from external environment.
Knowledge use
Knowledge management
Knowledge sharing
Knowledge acquisition
The following are forms of intellectual capital EXCEPT ____
Human Capital
Structural Capital
Organizational Capital
Relationship Capital
Which of the following is the process of transferring human capital to structural capital?
Capturing knowledge from employees to database
Transferring employees to another department
Reducing the amount of human capital
Acknowledging employee's capacity
Virtual work involves all of the following EXCEPT___
Employees use technology to perform work
It involves working from home
Employees do not have to be employed by the firm
It is known as telecommuting
The differences in the psychological characteristics of employees including personality, beliefs, values and attitides are known as _____________.
deep-level diversity
surface-level diversity
workforce diversity
primary dimension diversity
The moral principle or values that determin whether the actions are righ or wrong and outcomes are good or bad is called __________________.
values
CSR
organizational learning
ethics
Globalization occurs when an organization __________.
serves diverse customers within the firm's home country
has a diverse workforce within the firm's home country
increases its connectivity with people and organizations in other parts of the world.
has a substantially strong domestic market.
_____ knowledge is the process of retaining knowledge, which is known as organizational memory
Using
Acquiring
Storing
Sharing
_____________occurs when people can minimize conflict between their work and non-work demands
Telecommuting
Virtual work
Work-life balance
Virtual team
_________is a view that holds that organizational effectiveness depends on the organization’s capacity to acquire, share, use and store valuable information
Open systems perspective
Learning organization perspective
High work performance perspective
Technological perspective
