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All about Walmart Fraud

Total questions: 15

Worksheet time: 5mins

Name
Class
Date
1.

TC field for Walmart On-Us Merchant Credit Post

a)

0354

b)

3006

c)

0288

d)

1025

2.

Amount threshold for Low Dollar Write off

a)

$30

b)

$50

c)

$125

d)

$25

3.

Is a Murphy's transaction made at Walmart on a Walmart Cobrand Card an On-Us transaction?

a)

False

b)

True

4.

TC for Quick cash Purchase

a)

0101

b)

0176

c)

0289

d)

0146

5.

TC code to use when manually waiving fees in TSYS

a)

AI

b)

AG

c)

CA

d)

DC

6.

RC for CNP transactions On-Us MOTO

a)

Reason Code: 4837 - Cardholder Did Not Authorize

b)

Reason Code: 70 - Transaction Declined or Not Authorized

c)

Reason Code: 70 - Cardholder Did Not Authorize

d)

Reason Code: 4808 - Transaction Declined or Not Authorized

7.

Timeframe for merchant response for Off-Us transactions

a)

60

b)

30

c)

90

d)

45

8.

Timeframe to submit claim for ATO/Fraud App

a)

89

b)

120

c)

118

d)

90

9.

Timeframe to submit claim for MOTO transactions

a)

90

b)

118

c)

89

d)

120

10.

Automated Fuel Dispenser transactions has rights under the Category of Counterfeit

a)

True

b)

False

11.

The task to locate additional transaction details in IRIS such as merchant's address, phone number, and website address.

a)

Review enriched merchant data

b)

Validating a suspect

c)

Decision a fraud transaction as customer responsible in Empath

d)

Decision a Fraud Transaction as Capital One Responsible in Empath

12.

If the Total Transactions Posted field is less than or equal to $100, and the Investigating field is less than or equal to $30 you will decision the case as Merchant responsible.

a)

True

b)

False

13.

After all identification concerns are cared for, you must write off confirmed ATO cases with a Maximum Fraud Exposure of $125 or less after you have reviewed for merchant or duplicate credits and chargeback any available transactions

a)

False

b)

True

14.

For On-Us CNP transactions under MOTO category, you can file for chargeback if no compelling evidence seen on the merchant documents

a)

True

b)

False

15.

For On-Us Counterfeit transactions what RC to use for Card Present charges

a)

Cardholder Did Not Authorize

b)

Transaction Declined or Not Authorized

c)

Chip Liability Shift