2. Dewey Auto Sales is a car dealership. The dealership runs a weekly ad in the local newspaper. Brad and Jennifer, wanting to test-drive a car they see described in today’s ad, go to the car lot. The salesman says that the last one of those cars was just sold. The salesman says he can show them other available vehicles. What term identifies this deceptive practice?

3. Will saw an advertisement where he could quit commuting to his job and make $2,500 a month more. When he called the toll-free number, the job required a $5,000 up-front investment for “equipment and customer lists.” Will was deceived by the ad and called a fraud hotline. What type of fraud did Will report?

4. Carmen opens a retail clothing store, Carmen’s Chick Clothing. Estelle is one of Carmen’s best customers who buys a new wardrobe for each season and has the merchandise shipped to her home. Carmen has seasonal merchandise stored in an off-premises facility. When goods are delivered to the storage facility, what document does Carmen get?

5. When a consumer complaint is not resolved, the last resort for a consumer to contact with the complaint is:

6. Carmen opens a retail clothing store, Carmen’s Chick Clothing. When Carmen makes a sale, what collection of federal laws deal with the sale, transfer, and purchase of goods?

7. Tony received goods COD. What does the term COD mean in a sales contract?

8. Jennifer and Brad are shopping for a car at Dewey Auto Sales. Brad found a used car he liked. On the car window was a sign that said “AS IS”. What type of warranty did the car have?

9. Carmen opens a retail clothing store, Carmen’s Chick Clothing. Estelle is one of Carmen’s best customers who buys a new wardrobe for each season and has the merchandise shipped to her home. Estelle purchased $750 in clothing. The contract is required to be in writing in accordance with what law?

10. Polly purchased a vacuum cleaner but was very displeased with the performance of the product. The first resource for Polly to get the complaint resolved is what?

11. Shane bought a new car. Shane parked his old car with a 'FOR SALE' sign in the driveway. What guarantees will come with the purchase of the old car?