WorksheetsChapter 12 AS Business - HRM
Total questions: 40
Worksheet time: 20mins
Workforce planning is best defined as:
a review of the skills and qualifications of all workers
analysing and forecasting the numbers and skills of those workers that will be required by the organisation to achieve its objectives
the measurement of the rate of labour turnover
an audit of the firm’s workforce.
Which of the following factors is most likely to reduce the future number of staff required by a firm?
an increase in forecast demand for the fim’s product
an increase in labour turnover
higher productivity levels of staff
a law limiting the number of hours employees can work in a week
The following list summarises the steps involved in the recruitment and selection process:
(i) Draw up a person specification.
(ii) Draw up a shortlist of applicants.
(iii) Prepare a job advertisement.
(iv) Draw up a job description.
(v) Conduct interviews.
(i) (ii) (iii) (iv) (v)
(i) (iv) (ii) (iii) (v)
(iv) (i) (iii) (ii) (v)
(iv) (i) (ii) (iii) (v)
Which of the following is not generally considered to be an advantage of internal recruitment?
no need for induction training
gives a career structure for staff at the firm
usually quicker than external recruitment
gives a wider choice of potential applicants
The meaning of the acronym HRM is ________
Human Resourceful Management
Human Relation Management
Humanistic Resource Management
Human Resource Management
The following is concerned with developing a pool of candidates in line with the human resources plan.
Development
Training
Recruitment
All the above
______ is the process of choosing the most suitable candidate for the vacant position in the organisation.
Recruitment
Training
Selection
Performance Appraisal
Which one is not a part of recruitment process?
Attracting candidates
Selecting candidates
Determining requirements
Planning recruitment campaign
the minimum qualifications required by a particular job such as education and experience
job analysis
job title
job description
job specification
Which is usually NOT included in a job description?
Salary
Job duties
Qualifications
Conditions
Which is a form potential employees must complete?
application
résumé
job description
job listing.
This includes expanding the scope of job.
Job Specification
Job Rotation
Job Enlargement
Job Enrichment
Absence of variety in the job assigned may lead to boredom.
True
False
Workers are happier and motivated on their jobs if there is an intrinsic value of the job, such as personal growth, higher responsibility, sense of achievement, and recognition. Who stated this theory?
Frederick Herzberg
Adam Smith
Peter Ducker
Frederick Taylor
"Increasing a person’s accountability for work by reducing external control" refers to
Job enrichment
Job enlargement
Job simplification
Job rotation
Which theorist is associated with scientific management?
Taylor
Mayo
Maslow
McClelland
Self-actualization is defined as:
sense of being part of a group
a sense of self-fulfillment
a sense of meeting needs for survival
the achievement of an individual’s goals.
Objectives of training is:
TO INCREASE SKILL
TO INCREASE MORALE
TO DECREASE ACCIDENTS
ALL OF THE ABOVE
NONE OF THE ABOVE
______________ measures the number of employees that leave the firm with a year
labour assessment
labour redundancies
labour turnover
workforce planning
_____________ refers to training carried out off-site an organization which often requires specialist instructors
job training
off-the-job training
re-shoring training
behavioral training
_____________ is the management process of forecasting current and future needs of employees
labour turnover
retention planning
workforce planning
performance planning
All training undertaken for new employees
Induction training
Off the job training
On the job training
Which of the following describe the mood of staff?
staff training
staff motivation
staff appraisal
Which term refers to learning a new job by doing it?
orientation
job shadowing
reference
on-the-job training.
Off the job training is most likely to be useful for:
coping with new people starting a business
telling workers about standard procedures at a business
assessing workers' performance
developing new IT skills
All the Motivational Theorists focus on the assumption that individuals are motivated by the
desire to fulfill their inner needs, except for___________________ who believed that that individuals choose to behave in ways that they believe will lead to outcomes they value
Herzberg’s ‘two-factor theory’
Maslow’s hierarchy of human needs
Vroom’s expectancy theory
McClelland’s motivational needs theory.
Which school of thought emphasizes the role of monetary incentives to motivate workers?
human relations school
scientific management
motivational needs theory
process theory
Which of the following statements about a contract of employment is incorrect?
It is a legally binding agreement between the employer and the employee.
It imposes responsibilities on the employer.
It details the employee᾿s responsibilities.
It sets out the disciplinary procedures of the firm.
The opportunity cost of a good is
its price in dollars and cents.
the alternative goods forgone.
the price of alternative goods foregone.
none of the other options
The economic problem is that
resources are limited and wants are limited.
resources are unlimited and wants are limited.
resources are limited and wants are unlimited.
resources are unlimited and wants are unlimited.
Which of the following is not a business objective?
Corporate social responsibility
Market share
Growth
Employment
M in SMART stands for:
Modest
Meaningful
Money
Measurable
An Individual or group which has interest in business because they are affected by its activities and decisions.
Shareholders
Travellers
Stakeholders
Students
Accessible, affordable, and open to all are:
Private business objectives
Public limited objectives
Franchise
Public sector objectives
