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Worksheets

Smart Email Phrases

Total questions: 18

Worksheet time: 14mins

Name
Class
Date
1.

I’d be ____________ to handle this for you, Rahul.

a)

delighted

b)

happy

c)

okay

2.

It’s my ____________, Shweta.

a)

delightful

b)

pleasure

c)

thing

3.

(a)   it done, Preeti.

4.

I’m so ___________ you let me know about this.

a)

glad

b)

happy

c)

nice

5.

Romit, let me be ___________I have everything I need.

a)

clear

b)

sure

c)

clarify

d)

ascertain

6.

Sindhu, let me be sure I ______________ what you need.

a)

understand

b)

clarify

c)

get

7.

I am going to make sure this matter gets ________________.

a)

resolved

b)

achieved

c)

finished

8.

I don’t have the answer at my ____________, but let me find out right now.

a)

finger

b)

disposal

c)

desk

9.

Not yet, but I’ll have the __________ for you by EOD.

a)

answer

b)

result

c)

report

10.

I know it’s _________________, but I’m here to help.

a)

difficult

b)

complicated

c)

untroubled

11.

I’m so ________ this happened, Reena.

a)

sorry

b)

glad

c)

anxious

12.

I __________ for the mistake/my mistake, Shruti.

a)

apologise

b)

regret

c)

unfortunate

13.

I can see it’s been a _____________ experience; rest assured that I will solve this for you.

a)

pleasing

b)

exhilarating

c)

frustrating

14.

Thank you for __________.

a)

understand

b)

receiving

c)

understanding

15.

Please let me know if I can _________ any other help.

a)

provide

b)

offer

c)

give

16.

Please contact me ___________ if I can do anything else for you.

a)

ASAP

b)

directly

c)

now

17.

Feel free to get in touch if you need ______________ assistance.

a)

any

b)

additional

c)

many

18.

Thank you very much. I am (so) _______ I could help.

a)

glad

b)

delighted

c)

merry