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WorksheetsQuality
Total questions: 10
Worksheet time: 5mins
Quality control
prevents poor quality
detects poor quality
If quality is the job of one inspector this is
Quality control
Quality assurance
Faults are prevented from happening..
Quality control
Quality assurance
Quality is everyone's responsibility
Quality control
Quality assurance
Why do some toys/ consumer goods have a Kite mark?
To show they are the best quality
To show they meet British safety standards
Which of the following are benefits of improved quality?
You can charge higher prices
Less time and resources wasted
Avoid costs of returns/ handling customer complaints
More loyal customers
All of the above
Which mobile phone manufacturer was in the press for their exploding phones? This cost them over $17 billion in terms of law suits, lost sales and refunds!
Nokia
Apple
Samsung
OFSTED inspect schools. This is a form of
Quality control
Quality assurance
One disadvantage of quality control is that...
Workers don't take responsibility for quality
It takes time to train workers
Its a slow process
Which method seeks to have "zero defects" (no mistakes are made)
Quality control
Quality assurance
