NEW
Font size
WorksheetsEnglish for Adults - Topic 1 - Vocabulary Quiz
Total questions: 10
Worksheet time: 2mins
Always begin by identifying yourself by saying:
Hello, this is ...
I'm calling from ...
Could I speak to ... ?
Is ... in?
Choose the correct answer for question.
Did Ms. Chen fax something over to the client?
Yes, we need to try to resend it.
Yes, but it didn't go through.
Choose the correct answer for question.
Do I need to resend the fax?
Yes, you should try it again.
She doesn't need to know.
Choose the correct answer for question.
Should the pages be inserted face down?
Yes, that is correct.
No, I didn't receive a confirmation.
Ask for the person you wish to speak with by saying
Hello, this is ...
I'm calling from ...
Could I speak to ... ?
Is ... in?
Choose the correct answer for question.
Which documents need to be faxed?
The ones in this folder.
Please write this down.
Choose the correct answer for question.
What is the subject of the fax?
It's about the upcoming merger.
The fax number is right here.
Choose a phrase that is similar in meaning to the underlined part.
Hello, my name is Robert and I work for Bronson Industries.
Hello, this is ...
I'm calling from ...
Could I speak to ... ?
Is ... in?
Choose a phrase that is similar in meaning to the underlined part.
Will you direct my call to Number 443?
Hello, this is ...
I'm calling from ...
May I speak to ...
... connect me to ...
Choose a phrase that is similar in meaning to the underlined part.
I would like to talk to the director of the sales department.
Hello, this is ...
I'm calling from ...
May I speak to ...
Is ... in?
