WorksheetsLedger, Office Correspondence, Documents, Reception Office
Total questions: 18
Worksheet time: 6mins
Ledger is a book of __________ entry
primary
secondary
tertiary
accounting
Someone who is employed to formally welcome visitors in an organisation is called (a)
Invoice is a/an___________-
evidence of payment
request for payment
buy now, pay later system
feasibility study book
A note written to a seller about a promise to pay for goods later in called
tender
promissory note
credit purchase
statement of account
All incoming and outgoing mails in an organisation is called________________
office documents
office accounts
office communication
office correspondence
Which part of the letter consist of an email address, telephone and fax number?
Letterhead
Enclosure
Salutation
Signatory
Which of these is the appropriate way of greeting?
"Thank you for calling B.H.S. This is Susan, how may I assist you?"
"Good afternoon. Thank you for calling B.H.S. This is Susan, how may I assist you?"
"Good afternoon. Thank you for calling B.H.S. This is Susan, what is your name?"
"Good afternoon. This is Susan, how may I assist you?"
The process of transferring entries to the ledger is called
(a)
How should you treat VIP visitors?
In a manner befitting their position
By offering them a complimentary car park pass
Offering to make them a cup of tea
Just like every other visitor.
To create effective presentations and correspondence you should
Be able to file away paperwork properly
Be prepared to plagiarise and copy other people’s writing
Have good knowledge of Microsoft Office packages like Word & Excel
Know how to add and subtract
Sales documents are those documents prepared and issued by the seller to the buyer during business transactions is called
purchases documents
order
sales documents
requisition letter
Mr. Jackson orders a pack of pizza, and the delivery man insists he signs a document. What document could that be?
Tender
Delivery note
Promissory note
Statement of account
A favourable response to a quotation received is called
order
quotation
letter of enquiry
requisition letter
A document issued by banks to their customers showing monthly transactions is called
statement of account
order
catalogue
price list
An evidence of payment for goods or services is called
(a)
The book used to record the amount of stamps used and amount of stamps remaining in an office is called
dispatch book
postage book
inward book
outward book
Greg bought biscuits from Sarah and promised to pay her later. Greg is the
debtor
accountant
creditor
supplier
Arriving at a place at the stipulated time is called
regularity
punctuality
promptness
reliability
