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WorksheetsCommunication and Relationships Pretest
Total questions: 10
Worksheet time: 6mins
Communication is a reciprocal process that occurs simultaneously between two parties. It involves sending and receiving messages to arrive at a shared meaning.
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false
Communication occurs in one way, verbal.
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false
Therapeutic communication is patient-centered communication. The goal is to promote a greater understanding of a patient’s needs, concerns, and feelings.
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false
Nurses and patients need to build a relationship based on mutual trust. Patients will not share information with someone that they do not trust or someone that they do not think cares about them.
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false
The very young and elderly individuals have specialized communication needs that must be recognized and individualized.
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false
What is the term that indicates that a message was communicated as intended?
Shared meaning
Sending
Receiving
Comprehending
Shared meaning
Factors that affect communication include:
personal space
culture
attitude
emotions
An assertive behavior style includes:
standing up for one’s own self
putting one’s own needs, rights, and feelings before others
showing respect for others
acting in a consistent manner that enhances self-worth
You promote trust with a patient by:
allowing family members to visit whenever they want
keeping medical information confidential
talking with her at length about her life
being sure to carry through when you say you will do something
When communicating with people who are hard of hearing:
set the intercom on high
speak in an exaggerated way
find out how the person communicates best
if the person uses an interpreter, speak to the interpreter
