Planning, organizing, leading, and controlling are the four __________ of management.

_____ defines how job tasks are formally divided, grouped, and coordinated.

The basis by which jobs are grouped together is termed _____.

A plant manager who organizes the plant by separating engineering, accounting, manufacturing, personnel, and purchasing into departments is practicing _____ departmentalization.

The unbroken line of authority that extends from the top of the organization to the lowest echelon and clarifies who reports to whom is termed _____.

The right inherent in a managerial position to give orders and expect orders to be obeyed is termed _____.

The _____ refers to the number of subordinates that a manager directs.

1. A tall organizational structure would be:

A hierarchical organization is one that has:

__________ is the principle in which an employee should have only one supervisor to whom he or she is responsible.

The " hierarchy of needs"is associated with which theorist?

Which level of Maslow's hierarchy of needs deals with satisfying one's hunger, thirst, and other bodily needs?

Which of the following needs in Maslow's hierarchy refers to the drive to become what one is capable of becoming?

According to Douglas McGregor's Theory Y, a manager assumes that employees ________.

The ________ theory is also called motivation-hygiene theory.

Erika wants to become the head of the HR department. Although the role comes with a generous salary hike and will put her in charge of several subordinates, she is mainly pursuing this position because she believes she can do the job better than anyone else and wants people to know this. According to McClelland's theory of needs, which of the following needs is Erika primarily driven by in this case?

Due to disagreements in goals, facts or expectations are

Conflict is normal and inevitable process in an organization

Who must act as referees to solve employee conflicts and guard against losing their temper

Conflict rarely resolves itself in fact conflict normally escalates if not dealt with proactively and properly

What are some sources of conflict

When you let your emotions drive your decision, it can cause conflict in the workplace

What is conflict that arise between two people who work together but just don't care for each other

Which is true of conflict?

True or False: Mediation is a good tool to resolve conflicts in the workplace.

True or False: Negotiation and mediation are the two main ways of resolving conflicts.

Generally, conflict arises in most situations because,

Select one option

Groups should:

What is the point of working in a group?

Which of the following are benefits of teamwork in the workplace? (check all that apply)

Limitations to working alone can include...(check all that apply)

Limitations to working a group can include...(check all that apply)

What is a team?

A positive attitude does what for teams?

What is the main attribute that bonds members of a team together?

What is a Team?

Reflection is important for team members to express their thoughts, feelings and opinions about a shared experience.

The major benefit of having teammates is