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2.1 & 2.2 IB Quiz

Total questions: 20

Worksheet time: 10mins

Name
Class
Date
1.

Human Resource Planning involves anticipating:

a)

Past sales

b)

Future staffing needs

c)

Future market share

d)

None of the above

2.

A business with high staff turnover typically indicates:

a)

Employees are unhappy

b)

Employees have high morale

c)

Employees are specialists

d)

Employees are in a decentralized structure

3.

An advantage to External Recruitment is:

a)

New blood

b)

Dead wood

c)

Live bait

d)

None of the above

4.

A disadvantage to Internal Recruitment is:

a)

New blood

b)

Dead wood

c)

Live bait

d)

None of the above

5.

A disadvantage to On-the-Job training is that the trainee can pick up the habits of the employee training them.

a)

True

b)

False

6.

Why would a business conduct appraisals?

a)

To offer promotions to employees

b)

To identify if training may be needed

c)

To document an employee's performance

d)

All of the above

7.

Which type of appraisal is a written description of an employee's performance, typically given on an annual basis?

a)

Formative

b)

Summative

c)

360

d)

Self

8.

Redundancy occurs when:

a)

An employee is asked to leave

b)

An employee chooses to leave

c)

An employee has worked for a business for more than 20 years

d)

The business can no longer afford that employee

9.

Dismissal occurs when:

a)

An employee is asked to leave

b)

An employee chooses to leave

c)

An employee has worked for a business for more than 20 years

d)

The business can no longer afford that employee

10.

Flextime allows an employee to:

a)

Work less than 20 hours per week

b)

Fulfill their 40 hour per week obligations at hours convenient to them

c)

Share the responsibility with another employee, alternating when each employee works

d)

None of the above

11.

Effective delegation occurs when:

a)

Staff members outsource their responsibilities

b)

Management passes control and responsibility to their staff

c)

Lateral responsibilities shift, meaning staff at the same level switch roles

d)

Managers perform the work of their employees to ensure it will be done correctly

12.

Why would a business delayer?

a)

They have too many responsibilities

b)

They have too many employees at one level on their organizational structure

c)

They have too many levels on their organizational structure

d)

They have too many offices internationally

13.

In a Narrow Span of Control, businesses typically have a tall hierarchy.

a)

True

b)

False

14.

What information is typically not illustrated on an Organizational Chart?

a)

Span of Control

b)

Various departments of a business

c)

Employee salaries

d)

The chain of command

15.

Bureaucracy allows for employees to be creative and lacks rules.

a)

True

b)

False

16.

In a typical hierarchy, managers report to supervisors.

a)

True

b)

False

17.

In a centralized structure, most decisions are made by:

a)

A small number of people

b)

Consulting the workforce

c)

Outsourced specialists

d)

None of the above

18.

In a decentralized structure, although the workforce is consulted, key decisions are still made by upper management.

a)

True

b)

False

19.

According to Charles Handy, which positions should be outsourced?

a)

All positions

b)

No positions

c)

Core positions

d)

Non-core positions

20.

Handy's Shamrock organization is made up of:

a)

Core, Peripheral, Outsourced positions

b)

Staff, Management, Directors

c)

Centralized, Decentralized, Matrix Structures

d)

None of the above