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Worksheets

pob 2-3

Total questions: 50

Worksheet time: 25mins

Name
Class
Date
1.

Which demonstrates the correct method to ensure that all words in a phrase are included in a web search?

a)

(Discipline is the most important part of success)

b)

[There is no tree that the wind has not shaken]

c)

'To be or not to be'

d)

"Confidence in itself is the secret of success"

2.

Which is an umbrella term referring to any type of Internet transaction?

a)

URL

b)

e-commerce

c)

e-business

d)

website

3.

Monitors, keyboards, and hard drives are examples of computer:

a)

language.

b)

networks

c)

hardware.

d)

standards.

4.

What type of software program would a business use to analyze its operating expenses and level of sales?

a)

database

b)

presentation

c)

spreadsheet

d)

communication

5.

An electronic planning device that many employees use to keep track of their activities is an example of a:

a)

time-management tool.

b)

communication system

c)

web-based program.

d)

presentation application.

6.

Businesses often use word-processing computer software to produce:

a)

detailed reports, memos, and contracts.

b)

complex graphics, letters, and reports.

c)

research reports, spreadsheets, and tables.

d)

business plans, contracts, and spreadsheets.

7.

Which is an important component of computer systems?

a)

software

b)

Internet

c)

website

d)

e-commerce

8.

Which is usually the quickest way that businesses can obtain information about unknown potential new vendors that are located in other parts of the country?

a)

by searching the web

b)

by sending an e-mail

c)

by faxing a request

d)

by phoning an agent

9.

Which allows a computer to search and access information on the Internet?

a)

cookie

b)

folder

c)

browser

d)

server

10.

Which is a way that businesses often use database software programs?

a)

to prepare promotional material

b)

to calculate weekly payroll

c)

to diagram work schedules

d)

to organize vendor information

11.

What do businesses often develop to be able to store and analyze data for the purpose of making business decisions?

a)

survey methods

b)

operating procedures

c)

information systems

d)

management policies

12.

Which is a capability of a presentation software program?

a)

connecting several computers

b)

copying and printing documents

c)

combining animation and sound

d)

calculating mathematical data

13.

Which is a computer-based time-management tool that helps employees keep track of their appointments and activities?

a)

desktop-publishing software

b)

spreadsheet calculator

c)

instant-messaging program

d)

electronic task organizer

14.

Which is a standard capability of spreadsheet software?

a)

to graph data

b)

to create slides

c)

to prepare text

d)

to manage files

15.

The set of computer programs that manages the hardware and software of a computer is the:

a)

electronic resource.

b)

digital connection.

c)

transfer protocol.

d)

operating system.

16.

Many presentation software programs allow users to:

a)

publish web pages.

b)

copyright their graphics.

c)

include voice narration.

d)

design organizational charts.

17.

Which type of software program would an employee use to prepare a form letter informing the company's clients of a change in product pricing?

a)

spreadsheet

b)

word processing

c)

presentation

d)

database

18.

Which is available to all people around the world who have access to a computer that has connectivity?

a)

extranet

b)

intranet

c)

Internet

d)

broadband

19.

Why do many businesses store information in a computerized database?

a)

to monitor economic trends

b)

to communicate with vendors

c)

to transmit documents

d)

to maintain client lists

20.

What do most businesses use to store information for future use?

a)

CD-ROMs

b)

computer systems

c)

display screens

d)

scanners

21.

Businesses assess their information needs to determine the type of information that will help them deal with:

a)

ethical issues.

b)

job applicants.

c)

personal relationships.

d)

specific problems.

22.

One reason an existing business might develop a company web site is to:

a)

create a new revenue source.

b)

reduce marketing expenses.

c)

lower tax rates.

d)

increase its product mix.

23.

A wholesale distributor of ready-to-wear clothing would like to track its customers geographically. Which software application would be most effective?

a)

Internet

b)

spreadsheet

c)

database

d)

word processing

24.

Which is a true statement about a management information system (MIS)?

a)

It may be one part of a business's overall information management program.

b)

It is the same thing as an information management program

c)

It does not assist with a business's information management program.

d)

It includes people, processes, and practices.

25.

One way for businesses to obtain needed information efficiently is to:

a)

contact a competitor.

b)

schedule an interview.

c)

read a book.

d)

access a database.

26.

Emma used her textbook to complete a study guide for her midterm exam in Spanish class. What type of source is the textbook?

a)

formal

b)

historical

c)

primary

d)

secondary

27.

Which is the most efficient tool for gathering the external information that businesses need?

a)

library

b)

Internet

c)

software

d)

textbooks

28.

Why is it important for businesses to store information for future use?

a)

to make it accessible

b)

to interpret data

c)

to establish quality control

d)

to protect it from overuse

29.

When e-mailing large files or documents to coworkers or customers, a businessperson sends them:

a)

in codes.

b)

as attachments.

c)

in text boxes.

d)

as reply messages.

30.

An employee receives an e-mail message from his supervisor and needs to pass the message on to a coworker. The most efficient way for the employee to communicate the information to his coworker is by:

a)

forwarding the message to the coworker's e-mail address.

b)

sending the message by clicking on the reply box.

c)

posting the message in a secured e-mail folder.

d)

printing the message and handing the copy to the coworker.

31.

One of the purposes of information management is to provide businesses with the strategic information they need to:

a)

create sales presentations.

b)

develop a short-term advertising campaign.

c)

make long-term decisions.

d)

write an annual report.

32.

Businesses evaluate the quality and source of the information they obtain to make sure the information is:

a)

random.

b)

scientific.

c)

technical.

d)

useful.

33.

Computer database programs make it easier for businesses to manage:

a)

customers' buying habits.

b)

problem-solving skills.

c)

Internet search engines.

d)

large amounts of related data.

34.

The reason businesses obtain information usually is to apply it in order to:

a)

determine a need.

b)

develop a database.

c)

accomplish a task.

d)

evaluate a source.

35.

Information management can be a challenge because:

a)

there is often not enough information to manage.

b)

many people do not understand what it is.

c)

there is only one “right” way to do it.

d)

no one wants to participate in it.

36.

In which part of a SMART goal would one track progress toward his/her outcome?

a)

specific

b)

measurable

c)

realistic

d)

timely

37.

In the decision-making process, which step occurs after the need is determined?

a)

acting on the decision

b)

considering the choices

c)

gathering the information

d)

making a decision

38.

Doug is 18 years old and has decided to run for president when he turns 35. He has set which type of goal?

a)

long-term

b)

short-term

c)

unattainable

d)

unrealistic

39.

Which is a situation that is likely to require a company's employees to obtain special training from an external source?

a)

learning a complex computer software program

b)

understanding the company's policy manual

c)

interpreting a quarterly sales report

d)

analyzing results of a research project

40.

Several employees are facing the possibility of being laid off from work. By concluding that they should look for new jobs before that happens, they are:

a)

solving problems.

b)

doing research.

c)

asking questions.

d)

gathering information.

41.

Chris likes to watch the space flight reports and to read about plans for the future in space. Space exploration is one of Chris':

a)

interests.

b)

abilities.

c)

skills

d)

aptitudes.

42.

People who understand themselves and their unique skills and abilities usually are able to choose appropriate:

a)

talents.

b)

friends.

c)

traits.

d)

careers.

43.

Which is an appropriate response to the question on an employment application that asks the reason for leaving a previous job?

a)

demanding employer

b)

never received a promotion

c)

accepted another position

d)

problems with management

44.

After an employee collects the necessary facts, what is the next step that an employee should take to solve a problem?

a)

analyze the information

b)

define the problem

c)

act on assumptions

d)

make a decision

45.

Why do many businesses expect their employees to do their jobs according to strict guidelines?

a)

to develop an enthusiastic attitude

b)

to exhibit loyal behavior

c)

to create a safe environment

d)

to show an interest in work

46.

What should individuals take into consideration when researching employment opportunities in business?

a)

future outlook

b)

vacation time

c)

office environment

d)

safety program

47.

Jacob is interested in pursuing a specific business career and sets up a time to talk with a person who works in his field of interest. Jacob is obtaining career information by initiating a/an:

a)

ensure that the information is accurate and concise.

b)

follow the standard practices for résumé preparation.

c)

organize the information so that it is easy to read

d)

show the employer that the résumé provides complete information

48.

Job interviewers often say to job applicants, "Tell me about yourself." The purpose of this request is to:

a)

test the applicant's communication skills.

b)

test the applicant's honesty and integrity.

c)

find out about the applicant's personal life.

d)

uncover job-related problems the applicant has

49.

If three employees have the same level of ability and competence, what factor might a business use to decide which one to promote?

a)

age

b)

gender

c)

seniority

d)

tenure

50.

Jacob is interested in pursuing a specific business career and sets up a time to talk with a person who works in his field of interest. Jacob is obtaining career information by initiating a/an:

a)

job evaluation.

b)

internship.

c)

discussion forum.

d)

exploratory interview