WorksheetsMIDTERM CMP410
Total questions: 20
Worksheet time: 20mins
Historical overview of managerial communication includes 7 different field which are
Ancient and Medieval
2.Scientific Management
3.Administrative Management
4.Human Relations
5.Behavioral
6.Leadership
7.Contingency
1.Ancient and Medieval
2.Scientific Management
3.Administrative Management
4.Human Relations
5.Behavioral
6.Empowerment
7.Contingency
1.Ancient and Medieval
2.Scientific Management
3.Financial Management
4.Human Relations
5.Behavioral
6.Empowerment
7.Contingency
1.Ancient and Medieval
2.Scientific Management
3.Women empowerment
4.Human Relations
5.Behavioral
6.Leadership
7.Contingency
The strategic approach could be compared to an onion. What is in the third layer?
Encorder
Decoder
Message content
Climate
Persuasive message involve an effort to induce a receiver to take a particular action. What are the 3 elements involve?
*Persuaded by the one who is famous
*Persuaded by the one you believed
*Persuaded by the one who is close
*Persuaded by the one you like
*Persuaded by the one who is rich
*Persuaded by the one who is close
*Persuaded by the one you like
*Persuaded by the one you believed
*Persuaded by the one who is attractive
*Persuaded by the one you like
*Persuaded by the one you believed
*Persuaded by the one who is close
Managers prefer writing a message rather than communicating it orally due to these advantages, EXCEPT
Efficiency
Professionalism
Economy
Official permanence
The 7C’s of Good Business Writing, EXCEPT:
Comprehensive
Correctness
Consideration
Completeness
What is the ADVANTAGE of collaborative writing?
Coordinating schedules for meetings can be complicated
Personality conflicts stall the group’s progress
Some group members do not do their fair share
Additional minds and perspectives applied when creating the document
FOUR(4) types of diversity that are becoming more predominant, EXCEPT:
Age
Gender
Marital status
Education
What is the level of managerial communication?
Individual communication
Cultural diversity
Townhall meeting
Interpersonal
Communication occurs along five sensory channel, EXCEPT
visual
Signal
Auditory
Tactile
What is the meaning of contingency approach?
Power sharing, the delegation of power or authority to subordinates in the organization.
there is no one best way.
Communicate with other managers and employees of all cultural backgrounds.
the increasing gender diversity of the work force.
(a) theory acknowledged the importance of information communication networks which are now taken for granted in most contemporary organisations.
(a) is a trusting open climate vs closed and defensive climate. Effective communication result in trust and openness, will increase job performance.
Sensitive message usually communicated in (a) setting to increase the personal element.
During composing stage, you need to do the (a) and organising words for effect
(a) developed 14 principles of management
When communicating negative message, manager should be (a) to the receiver
(a) is an unbroken line of authority runs from the top manager of an enterprise to the lowest levels of the organization.
Conciseness is a Shorten or delete wordy expressions. Avoid (a)
According to Carnegie, to (a) others, one should listen, show interest in the other party’s concerns and gain the person’s confidence
(a) is when writing permits greater control of words and message organisation than do oral communication. It helps eliminate confusion and ensure clarity.
