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MGA1023 Chapter 7

Total questions: 10

Worksheet time: 8mins

Name
Class
Date
1.

Managers must earn the trust of their employees.

a)

TRUE

b)

FALSE

2.

A modern manager's main job is to issue orders, then follow up to make sure employees do as they were told.

a)

TRUE

b)

FALSE

3.

Managers in progressive organizations tend to emphasize teamwork and cooperation rather than discipline and giving orders.

a)

TRUE

b)

FALSE

4.

Management is more progressive today. There is more emphasis on

a)

individual work that can be successfully measured.

b)

working in teams.

c)

striving to eliminate the control function of management.

d)

placing greater reliance on the government for financing.

5.

One of the challenges facing today's managers is to

a)

deal with a workforce that is less educated and less self-directed than in the past.

b)

find ways to encourage conformity instead of diversity.

c)

guide a more educated workforce.

d)

cope with the sudden and unexpected slowdown in the pace of innovation and change.

6.

________ is the management function that involves determining whether an organization is progressing toward its goals, rewarding employees for doing a good job, and taking corrective action when they are not.

a)

Organizing

b)

Controlling

c)

Leading

d)

Officiating

7.

________ is the management function that involves setting goals, strategies, and tactics for achieving the organization's goals and objectives.

a)

Forecasting

b)

Planning

c)

Conceptualizing

d)

Controlling

8.

Staffing is a less important management function today than in the past.

a)

TRUE

b)

FALSE

9.

Which of the following techniques would a team of workers be most likely to use if they wanted to evaluate several possible solutions to a specific problem their company needs to solve?

a)

PERT

b)

Regression analysis

c)

PMI

d)

MBO

10.

Kobe is part of a group of managers at Earthbound Engineering examining whether the company should offer some significant new services that would increase business by appealing to a different group of potential clients. Kobe's group is involved with

a)

contingency planning.

b)

operational planning.

c)

strategic planning.

d)

tactical planning.