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WorksheetsRevision FO Quiz -1
Total questions: 14
Worksheet time: 8mins
The percentage of overstays is equal to:
the number of overstay rooms divided by the number of actual room check-outs.
he number of overstay rooms divided by the number of expected room check-outs.
the number of stayover rooms divided by the number of expected room arrivals.
the number of overstay rooms divided by the number of reservations.
Which of the following approaches to pricing rooms considers operating costs, desired profit, and the expected number of rooms sold?
a market condition approach to pricing
a rule-of-thumb approach to pricing
a Hubbart Formula approach to pricing
a cost mark-up approach to pricing
The Royal Flint Hotel has 380 rooms. At 70% occupancy, 120 of the 266 rooms sold are normally occupied by more than one person. The multiple occupancy percentage would be ______________ percent.
31.6
45.1
64.3
64.3
Rate wars among the economy, rooms-only properties in a warm-weather destination area have resulted in paper-thin profit margins for most of the competing properties. This situation can result from a ______________ approach to pricing.
. market condition
rule-of-thumb
Hubbart Formula
cost mark-up
Departmental income statements are called:
line items.
revenue summaries.
schedules.
consolidations.
The most important long term planning function performed by front office managers is
forecasting room availability
budgeting front office operations.
reviewing front office operations.
facilitating routine operations.
The primary responsibilities of the front office manager in budget planning are
Forecasting room revenue and estimating related expenses.
Forecasting capital budgets.
Coordinating with all employees in the department.
Receiving feedback from the budget committee.
Rooms available x Occupancy percentage x ADR =
Hotel revenue
Room cost
Room revenue
Room profit
Which of the following is not a typical rooms division expense
Guest supplies
Travel agent commissions
Electricity charges
Guestroom laundry
Revision of operations budget as they progress through the budget year is also termed as
Refining budget plans
New budget
Master budget
Financial budget
Widget Works books more than 50 rooms nights a year at the Wayside Inn and receives a special rate called
The corporate rate
The group rate
The rack rate
The package plan rate
Which of the following measure the success of the front office in selling guest rooms?
Occupancy forecasts
Operations budgets
The rule-of-thumb formulas
Occupancy ratios
Which of the following statistics helps the front office manager decide whether to sell rooms to walk-in-guests on the nights when the hotel nears full occupancy?
Percentage of walk-ins
Percentage of no-shows
Multiple occupancy percentage
Average daily rate
__________ often serves as the foundation on which front office managers build room revenue forecasts.
Assets
Liabilities
Historical financial information
Intuition of Front office manager
