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Quiz 1.4_module6

Total questions: 10

Worksheet time: 3mins

Name
Class
Date
1.

These are days according to marketing strategies and customer requirements.

a)

Opening hours

b)

advertising & merchandising

c)

meal functions

d)

decor and music

2.

A pleasant environment and ambiance contribute to customer satisfaction

a)

Opening hours

b)

advertising and merchandising

c)

meal functions

d)

decor and music

3.

This must be according to customer requirements.

a)

decor and music

b)

standards and quality

c)

opening hours

d)

advertising

4.

This must be appealing to the market segments

a)

opening hours

b)

advertising and merchandising

c)

meal functions

d)

decor and music

5.

This is subdivided into breakfast, morning snacks, mid-day meal, afternoon snacks, evening meals, etc. according to the anticipated and identified market demands.

a)

opening hours

b)

advertising and merchandising

c)

meal functions

d)

decor and music

6.

The food outlet should be set up to ensure that healthy regulations for food service are followed.

a)

True

b)

False

7.

The menu for the day is the ultimate experience of any dining services.

a)

True

b)

False

8.

Food prices should be within the paying capability if customer.

a)

True

b)

False

9.

Happy and positive disposition in life helps an individual to render services in a courteous and respectful manner.

a)

True

b)

False

10.

The outlet's facilities play an important part in eating enjoyment

a)

True

b)

False