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Y10 Business Review Nov 2020

Total questions: 52

Worksheet time: 27mins

Name
Class
Date
1.

......... is the factors that influence the behavior of workers towards achieving set business goals.

a)

Absenteesim

b)

Labour turnover

c)

Motivation

d)

Labour productivity

2.

The concept of human needs is the theory of ....

a)

Frederick Herzberg

b)

Enrico Fermi

c)

F. W. Taylor

d)

Abraham Maslow

3.

What is the other name for the scientific management theory?

a)

the human needs concept

b)

the hygiene factor

c)

the motivators factor

d)

the theory of economic man

4.

Which of the following is NOT the factor in the hygiene factor?

a)

recognition of achievement

b)

working conditions

c)

salary or wage

d)

relationship with others

5.

..... is payment to workers based on the number of units produced.

a)

salary

b)

hourly wage rate

c)

piece rate

d)

commission

6.

The process from identifying that the business needs to employ someone up to the point at which applications have arrived at the business.

a)

Recruitment

b)

Employee selection

c)

Job advertising

d)

Job analysis

7.

The process of evaluating candidates for a specific job and selecting an individual for employment based on the needs of the organisation.

a)

Recruitment

b)

Employee selection

c)

Job analysis

d)

Job description

8.

Identifies and records the responsibilities and tasks relating to a job.

a)

Recruitment

b)

Employee selection

c)

Job analysis

d)

Job description

9.

Outlines the responsibilities and duties to be carried out by someone employed to do a specific job.

a)

Employee selection

b)

Job analysis

c)

Job description

d)

Job specification

10.

A document that outlines the requirements, qualifications, expertise, physical characteristics and so on, for a specified job.

a)

Job analysis

b)

Job description

c)

Employee selection

d)

Job specification

11.

When a vacancy is filled by someone who is an existing employee of the business.

a)

Internal recruitment

b)

External recruitment

c)

Employee selection

d)

Recruitment

12.

When a vacancy is filled by someone who is not an existing employee and will be new to the business.

a)

Internal recruitment

b)

Recruitment

c)

External recruitment

d)

Employee selection

13.

Employees who usually work 35 hours or more a week.

a)

Full-time

b)

Part-time

c)

Free lance

d)

Temporary

14.

Employment is often considered to be between 1 and 30–35 hours a week.

a)

Part-time

b)

Full-time

c)

Temporary

d)

Free lance

15.

An introduction given to a new employee, explaining the firm’s activities, customs and procedures and introducing them to their fellow workers.

a)

Induction training

b)

On-the-job training

c)

Off-the-job training

d)

Workforce planning

16.

Watching a more experienced worker doing the job.

a)

On-the-job training

b)

Off-the-job training

c)

Induction training

d)

off site training

17.

When employment is ended against the will of the employee, usually for not working in accordance with the employment contract.

a)

Dismissal

b)

Redundancy

c)

Resignation

d)

Retrenchment

18.

When an employee is no longer needed and so loses their job. It is not due to any aspect of their work being unsatisfactory.

a)

Contract of employment

b)

Resignation

c)

Dismissal

d)

Redundancy

19.

A legal agreement between employer and employee listing the rights and responsibilities of workers.

a)

Contract of employment

b)

Workforce planning

c)

Ethical decision

d)

Recruitment

20.

Disadvantages include limited life and

the potential for conflict between partners

a)

Sole Propriotorship

b)

Partnership

c)

Corporation

d)

Franchise

21.
A business might have growth as one of its objectives because
a)
they will be able to benefit from diseconomies of scale
b)
they would be more likely to increase market share
c)
the shareholders always prefer growth to increased profits
d)
all businesses have to grow in order to survive
22.
Which  of the following stakeholder groups is most likely to be against a new shopping center?
a)
Central government
b)
 Suppliers of goods to the retail industry
c)
 Shoppers
d)
A local primary school with a 500 student population
23.
What is the most likely objective of a newly formed business enterprise?
a)
Survival
b)
Maximum profit
c)
 Rapid growth
d)
Providing a service to the community.
24.

What is a business plan?

a)

Written document that only outlines the business practices of the new business.

b)

Written document that describes the financial aspects of the business.

c)

Written document that only describes the ownership of the business.

d)

Written document that describes all the steps necessary for opening and operating a successful business.

25.

1. A tall organizational structure would be:

a)

Many levels in hierarchy + wide spans of control.

b)

Few layers in hierarchy + narrow spans of control.

c)

Few levels in hierarchy + wide span of control.

d)

Many levels in hierarchy + narrow span of control.

26.

An advantage of flat organization structure is:

a)

There is a narrow span of control.

b)

Communication is quicker.

c)

There are more opportunities for promotion.

d)

Work responsibilities are clear.

27.

A hierarchical organization is one that has:

a)

A high number of layers of management.

b)

Few managers.

c)

A large number of employees.

d)

Few layers of management.

28.

Work specialization is the same as _____.

a)

Departmentalization

b)

Division of labor

c)

Decentralization

d)

Job grouping

29.
What is delegation?
a)
Giving authority to junior managers to do a particular task
b)
Passing down full responsibility to subordinates
c)
Ordering workers to do certain jobs
d)
Keeping full control with senior managers
30.
The chain of command in an organisation is
a)
the link that exists between different departments
b)
the method of communication used in the organisation
c)
the line of authority flowing down the organisation
31.
When businesses "delayer" their organisational structure then the span of control will
a)
fall and the chain of command will lengthen
b)
increase and the chain of command will shorten
c)
 fall and the chain of command will be shorter
d)
increase and the chain of command will be longer
32.
In what type of leadership style do managers take all decisions?
a)
Autocratic leadership
b)
Democratic leadership
c)
Laissez-faire leadership
d)
Centralised leadership
33.

A person who is associated with starting a business is know as

a)

Merchant

b)

Entrepreneur

c)

Salesman

d)

Businessman

34.
Most entrepreneurs start what type of business?
a)
Partnership
b)
Corporation
c)
Sole Proprietorship
35.

Which of the following is not an effective way of measuring the size of a business

a)

Number of employees

b)

Value of the capital invested

c)

Value of sales

d)

Profit level

36.

Sales of the business as a proportion of total market sales

a)

Market capitalisation

b)

Market share

c)

Revenue

d)

Capital employed

37.
What is a Business Objective?
a)
A statement the business uses to gain customers
b)
A specific target the business sets to achieve their aim
c)
A general Goal a business wants to achieve
38.
What does SMART objectives stand for?
a)
Specific, Measurable, Agreed, Realistic, Time
b)
Specific, Measurable, Achievable, Reliable, Time
c)
Shared,Measurable, Agreed, Responsible, Time
d)
Specific, Measurable, Available,Realistic, Time
39.
Which should NOT be on a job description?
a)
Qualifications
b)
Hours
c)
Duties
d)
Location
40.
In recruiting and selecting new staff, which is the correct order of tasks?
a)
interviews, job advert, selection, prepare job specification
b)
job specification, job adverts, interviews, selection
c)
selection, job specification, job advert, job specification
d)
job advert, selection, interviews, prepare job specification
41.
Training for existing workers is often used for which of the following reasons?
a)
to keep skills up-to-date and to improve efficiency
b)
to check to see which workers should be made redundant
c)
to explain the firm’s procedures and methods of working
d)
to increase the level of supervision needed
42.
Which of the following is one reason for a business using induction training for new workers?
a)
to see who is staying and who is leaving the business
b)
to check the standard of work of all workers
c)
to help select the workers that to be employed by the firm
d)
to explain the firm’s procedures and methods of working
43.
Which of the reasons is most likely to explain a business using off-the-job training?
a)
Workers need to be trained in operating new machinery
b)
The training staff in the firm have all the necessary skills
c)
The firm wants the cheapest training course possible.
d)
There is no benefit from meeting people outside of the firm
44.

Qualification, Experience, Training and Certification will fall under the umbrella of

a)

Job Description

b)

Job Specification

c)

Job Evaluation

d)

Job Monitoring

45.
Which of the following is NOT usually part of the selection process?
a)
Short listing
b)
Interviewing
c)
  Induction
46.

a) Friendly

b) Introvert

c) Extrovert

d) Emotional

e) Mental strength


The above characteristics can be determined through ;

a)

Aptitude test

b)

Computer test

c)

Personality test

47.

The managers want to make the business smaller and more efficient, therefore reducing the need for jobs.

a)

Downsizing

b)

Closure

c)

Automation

d)

External events

48.

Which of the following is not a factor to consider when making a specific employee redundant?

a)

The amount of profit the business has made

b)

The employee’s history in the business

c)

The skills that would be needed by the business

d)

The cost of the employee’s wages/salary

49.

Managers decide to replace people with machinery to reduce costs or improve efficiency.

a)

Automation

b)

Closure

c)

Downsizing

d)

External events

50.

The correct order of the employment cycle is?

a)

Recruitment, selection, induction, training, termination

b)

Recruitment, induction, training, selection, termination

c)

Selection, recruitment, induction, training, termination

d)

Recruitment, training, selection, induction, termination

51.

Job Title : Chef

Job Location : Sushi King restaurant

Job Duties : (1) Prepare the ingredients

(2) Cook raw ingredients

(3) Prepare the sushi

(4) Ensure the ingredients are enough in the kitchen

Report to : Restaurant Manager

a)

Job Specification

b)

Job Description

c)

Job Analysis

d)

Job Availability

52.

a) Knowledge, skills and abilities

b) Educational qualification and work experience

c) Physical requirements of the job

d) Personality requirements

e) Career path


The above description represents

a)

Job Specification

b)

Job Description

c)

Job availability

d)

Job Analysis

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