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WorksheetsEmail and communication ethics
Total questions: 20
Worksheet time: 10mins
The part of your email address after the '@' is called your
Username
Domain Name
Password
When is it appropriate to use the 'Reply to All' button when replying to an e-mail message?
Any time the original e-mail is sent to multiple people
When everyone who received the original message needs to know your reply
So that everyone who receives the message knows that you sent a reply
It is never appropriate to use the Reply to All button
A word or phrase used in a search
Distribution list
Keyword
Address book
To-do bar
Including someone in an e-mail message without their name being visible to the other recipients.
Signature
Blind copy carbon
Spam
Blind carbon copy
An electronic identifier inserted in e-mail messages that can contain text, hyperlinks, pictures, or an electronic Business Card
Sign- post
Marco list
Signature
Quick access toolbar
Emoticons in business emails help the reader to understand our mood
True
False
If your email explains everything, spelling and grammar is not taken into consideration by the reader.
True
False
You 'CC' someone in an email only if you want to:
Keep them informed of the situation outlined in the email
Want them to do something about what is mentioned in the email
You should always tag your boss in CC
What is the last thing you should do before hitting send on your email?
Conclude
Proof read the mail
Drink Tea
Why should you not type in all caps when writing an email?
Because it will damage the keyboard
Because it consume more space
Because it's considered "yelling"
What should your default response be when replying to emails?
Reply to all
Reply only to sender
Reply to the boss
Reply to no one
What should you do with chain letter emails?
Send them to everyone you know
Send them to your boss
Do not forward them
Choose the best e-mail subject line.
Question
Please Check
02/25/10 POD callout Meeting Canceled
App not working
Emails are private and cannot be read or accessed by others.
True
False
Given image is best described as
Personal email
Auto response email
The welcome email
The review email
Hyperlink
Following can be best described as
Mail Account
POP-ID
Domain
Username
OOO stands for
Open Office Organization
Out of Office
Optimistic Obsessives Orange
Organizing you email include
Flagging
Sorting
both
None
Which one is not AddOns in Gmail
Calendar
Keep
Tasks
Rubik's Cube
You can't tag recipients using
CC
BCC
To
FWD
