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Postalprocessor uizzzz

Total questions: 120

Worksheet time: 2hrs 30mins

Name
Class
Date
1.

1. You have been asked to take on the added responsibility of completing daily quality checks. You are concerned this additional task may impact your ability to complete your regularly assigned duties.

What would you most and least likely do?

a)

Accept the additional responsibility.

b)

Ask your supervisor if the added task would impact regular assigned duties.

c)

Ask if you could do the quality check every week instead of every day.

d)

Decline the additional task because you would not be able to complete your regular duties.

2.

2. Another Processing Clerk has asked for your assistance with something critical. You have a lot of work yourself that needs to be done.

What would you most and least likely do?

a)

Tell the Processing Clerk you will help after you have completed your own assigned tasks.

b)

Tell the Processing Clerk that you apologize that you are unable to help but you just have too much to do already.

c)

Immediately stop what you are doing and assist the Processing Clerk.

d)

Recommend the Processing Clerk ask other coworkers for assistance. Offer to assist only if there are no other coworkers available to help.

3.

3. The sorting machine you are using suddenly jams. You should wait or a technician to repair it, however you have a lot of work to process before the end of your shift.

What would you most and least likely do?

a)

Locate another Processing Clerk using the same sorting machine. Ask that he take the rest of the mail you have been tasked to sort so you can avoid creating a backlog.

b)

Take your break early so your supervisor may see the problem and request a technician for repairs.

c)

While awaiting resolution, try to find another open sorting machine you may be able to use in the meantime.

d)

Stand at your station and wait for the repairs to be made.

4.

Your department is extremely busy today processing a high volume of mail and your crew is struggling to keep up with the pace. You observe a few coworkers are taking personal calls on their cell phones and not handling their share of the workload.

What would you most and least likely do?

a)

Encourage your coworkers to work together as a team so the workload can effectively be managed.

b)

Ignore those not working and continue to do your best to handle the workload.

c)

Double your own efforts to make up for your coworkers who are not handling their share of the work.

d)

Inform your supervisor that your coworkers not carrying their weight so that she may address the matter.

5.

A careless team member did not clean his work area at the end of his shift. The messy area could potentially cause a safety hazard so you quickly cleaned up the area. The following day, you see the team member.

What would you most and least likely do?

a)

Do not voice your concerns to the team member because the area is now clean.

b)

Inform the team member that you cleaned his work area.

c)

Advise the team member to be more careful because the messy area could have caused an accident.

d)

Tell the team member you intend to report the incident to your supervisor.

6.

You are working to complete one of your assigned duties so that you may meet processing standards, but a team member frantically asks you to teach him how to use a piece of equipment that you are very familiar with.

What would you most and least likely do?

a)

Stop working on your task and help the team member.

b)

Tell the team member you will help once you find a good stopping point in the next few minutes.

c)

Ask if they can wait since you need to complete your work on time.

d)

Advise the team member you cannot help because you have to meet your deadline.

7.

Your supervisor asks you to help stow items that are blocking a work area. You must meet your processing quota and are concerned that by assisting, you won't have enough time to finish and the quality of your work will suffer.

What would you most and least likely do?

a)

Assist with stowing the items like your supervisor asked.

b)

Ask your supervisor if you may complete your assigned task so the quality of your work is not affected.

c)

Advise your supervisor you cannot stop working on your assigned task due to your deadline.

d)

Locate another team member to help so you may continue working towards your deadline.

8.

You hear a sorting machine make an alarming noise which could mean it is getting ready to malfunction. You do not want to stop working on your assigned task to contact a technician because your productivity will suffer as a result. If you address the issue now, it will take 10 minutes. On the other hand, if it breaks, it will most likely take several hours to repair.

What would you most and least likely do?

a)

Disregard the alarming noise and continue to work on your assigned task.

b)

Continue working on your assigned task and inform the next shift about the issue.

c)

Work together with the next shift to resolve the issue so the time it takes to fix the problem will be carried over across two shifts.

d)

Stop working on your assigned task and repair the machine as soon as possible.

9.

A new workflow process is explained to you by your supervisor. However, as you understand it from your past experiences, you realize there is an error in his explanation.

What would you most and least likely do?

a)

Do not comment at all so your supervisor is not humiliated.

b)

Ask your supervisor a question that will help him realize his mistake as he provides an answer.

c)

Explain to your supervisor that you have experienced the process in a different way and ask if he is sure about the information he presented.

d)

Inform your supervisor that his information is incorrect and should be clarified before continuing any further.

10.

Location A 49362841 49362841

a)

Match

b)

Error

11.

Location B 47529972 45729772

a)

Match

b)

Error

12.

Location C 41845139 41854139

a)

Match

b)

Error

13.

Location D 44682394 44682394

a)

Match

b)

Error

14.

Location A 64253196 64253169

a)

Match

b)

Error

15.

Location B 61137952 66137952

a)

Match

b)

Error

16.

Location C 68026941 68026941

a)

Match

b)

Error

17.

Location D 60021826 60021822

a)

Match

b)

Error

18.

Location A 55927144 55927144

a)

Match

b)

Error

19.

Location B 54332196 54432196

a)

Match

b)

Error

20.

Location C 50359112 50359112

a)

Match

b)

Error

21.

Location D 59723501 59723511

a)

Match

b)

Error

22.

1. How do you think your last supervisor would rate the quality of your work compared to others?

a)

The very best

b)

Among the best

c)

Above average

d)

Average

e)

Needing some development

23.

2. How many unexcused tardies did you have per month at your most recent job?

a)

None

b)

1-2

c)

3-4

d)

5-7

e)

8-10 or more

24.

3. How much experience do you have working in physical labor jobs?

a)

None

b)

Less than 6 months

c)

6 months-1 year

d)

1-2 years

e)

2-5 years

5-10 years

More than 10 years

25.

4. How do you think your most recent supervisor would rate your reliability compared to others?

a)

The very best

b)

Among the best

c)

Above average

d)

Average

e)

Needing some development

Needing substantial development

26.

5. How do you think your supervisor would rate your verbal communication skills compared to others?

a)

The very best

b)

Among the best

c)

Above average

d)

Average

e)

Needing some development

Needing substantial development

27.

6. How many times can you have an unexcused absence before being formally disciplined?

a)

None

b)

1-2 times per year

c)

3-4 times per year

d)

5-7 times per year

e)

8-10 times per year

11-15 times per year

More than 15 times per year

28.

7. How many times have you recommended a new safety rule at your job?

a)

0

b)

1

c)

2

d)

3

e)

4-5

More than 5

Not applicable

29.

8. How many times per year did you have an unexcused absence at your previous job?

a)

None

b)

1-2 times per year

c)

3-4 times per year

d)

5-7 times per year

e)

8-10 times per year

More than 10

30.

9. How much work experience do you have in a job that had targets or production goals?

a)

None

b)

Less than 6 months

c)

6 months-1 year

d)

1-2 years

e)

2-5 years

5-10 years

More than 10 years

31.

10. How do you think your most recent supervisor would rate your attendance compared to others?

a)

The very best

b)

Among the best

c)

Above average

d)

Average

e)

Needing some development

Needing substantial development

32.

11. At your previous jobs, how many times have you been disciplined for violating a work policy?

a)

0

b)

1-2

c)

3-4

d)

5-6

e)

7-10

More than 10

Not applicable -first job

33.

12. How many different companies have you voluntarily left in the last 4 years?

a)

0

b)

1

c)

2

d)

3

e)

4-5

More than 5

Not applicable

34.

13. How often have you earned special recognition or bonuses for doing good work?

a)

1-2 times

b)

3-4 times

c)

5-6 times

d)

7-10 times

e)

More than 10 times

Not applicable -first job

35.

14. How many different jobs have you left voluntarily in the last 4 years?

a)

0

b)

1

c)

2

d)

3

e)

4-5

More than 5

Not applicable

36.

15.Without quitting, what is the longest amount of time you stayed with one company?

a)

Less than 6 months

b)

6 months-1 year

c)

1-2 years

d)

2-5 years

e)

5-10 years

More than 10 years

Not applicable-first job

37.

16.How do you think your supervisor would rate your ambition to become a top performer compared to others?

a)

Extremely high

b)

Fairly high

c)

Above average

d)

Average

e)

Below average

Fairly low

Extremely low

38.

17. Have you ever quit a job before finding a new one?

a)

Yes

b)

No

c)

Not applicable

39.

18. How long did you stay at your most recent job before quitting?

I

a)

I did not quit

b)

Less than 6 months

c)

6 months-1 year

d)

1-2 years

e)

2-5 years

5-10 years

More than 10 years

Not applicable-first job

40.

19. How do you think your most recent supervisor would rate your performance compared to others?

a)

The very best

b)

Among the best

c)

Above average

d)

Average

e)

Average

Needing some development

Needing substantial development

41.

Within one month of starting, how many jobs have you quit?

a)

0

b)

1

c)

2

d)

3

e)

4-5

More than 5


Not applicable

42.

21. How much experience do you have with similar positions?

a)

None

b)

Less than 6 months

c)

6 months-1 year

d)

1-2 years

e)

2-5 years

5-10 years

More than 10 years

43.

22. How do you think your most recent supervisor would rate your compliance for safety?

a)

Outstanding

b)

Well above average

c)

Above average

d)

Average

e)

Needing some development

Needing substantial development

Nooo applicable

44.

People that succeed tend to be luckier than most


People that succeed tend to work harder than most

a)

MLM

People that succeed tend to work harder than most

b)

SLM

People that succeed tend to be luckier than most

c)

MLM

People that succeed tend to be luckier than most

d)

SLM

People that succeed tend to work harder than most

45.

I am always fair to people

There have been times I have been unfair to others

4 lines
46.

Typically, the goals I set are tough to reach

Typically, the goals I set are realistic

4 lines
47.

I get energized when there is variety in my daily tasks

I prefer work tasks that are routine

4 lines
48.

When the pace is very fast, I am at my best

I prefer a steady work pace

4 lines
49.

There have been times I have been rude to others

I am not rude to other people

4 lines
50.

Generally, I adhere to work policies and procedures

I strictly adhere to work policies and procedures

4 lines
51.

Overcoming obstacles in my work brings me joy

I would rather avoid obstacles in my work

4 lines
52.

I get easily distracted from my work

It is hard to distract me from my work

4 lines
53.

I feel obligated to follow rules because they exist for a purpose

There are some rules that are open to interpretation

4 lines
54.

My mind tends to wander I am working on the same tasks over and over again

Working on the same tasks over and over again is not something I mind doing

4 lines
55.

I am the one who is responsible for my own outcomes

Outside factors sometimes have impacted my outcomes

4 lines
56.

I like to be exacting in my work

Even though I do my best, I don't consider myself a perfectionist

4 lines
57.

I always make sure I complete all of my job responsibilities

I always go above and beyond my responsibilities

4 lines
58.

I do not get upset if I miss a goal, as long as I try my best

I set very high standards for myself in regards to my performance

4 lines
59.

Having a daily routine is what makes me most comfortable

When my work is unpredictable is when I am at my best

4 lines
60.

I find joy in calm, laid back days

I find joy when I am in a fast-paced environment and have hectic days

4 lines
61.

At times, I have avoided things that appeared to be too difficult

I have full confidence in my ability to resolve tough problems

4 lines
62.

When circumstances change, I quickly adjust plans

I prefer to stick to plans whenever I can

4 lines
63.

Regardless of how hard you work, some challenges are too difficult to overcome

No challenge is too difficult to overcome if you work hard enough

4 lines
64.

Any person can succeed if they try hard enough

No matter how hard you try, success is not guaranteed

4 lines
65.

Many times, I lose track of time because I am so involved in my work

Many times, people cause me to lose focus on my work

4 lines
66.

I am good at focusing on repetitive tasks

I lose interest when working on highly repetitive tasks

4 lines
67.

At times, I talk about people when they are not present

I do not talk behind people's back

4 lines
68.

When rules make sense then I adhere to them closely

It is always best to adhere to rules even if they do not make much sense

4 lines
69.

If I am not successful, I do not get upset as long as I gave it my best effort

Being successful is what motivates me in my work

4 lines
70.

I perform better when my supervisor is not monitoring my performance

It does not bother me if my supervisor tracks my performance from day to day

4 lines
71.

I am dependable when it comes to meeting my goals at work

I always do more than what is required of me at work

4 lines
72.

Work does not have to be correct the first attempt

Work should be as correct as possible the first attempt

4 lines
73.

I like when my work tasks change regularly

I like when my work tasks remain the same

4 lines
74.

I perform my best in a relaxed, steady work environment

I perform my best in a fast-paced work environment

4 lines
75.

Some issues are just too difficult to resolve

I can resolve difficult issues if I try hard enough

4 lines
76.

I do not make mistakes at work

There have been times when I have made mistakes at work

4 lines
77.

I comply with directions even when I disagree with them

There have been times when I did not do something because I did not agree with it

4 lines
78.

It is in stressful situations that I am at my best

I tend to avoid situations that are stressful

4 lines
79.

Company policies and procedures should be followed exactly

Company policies and procedures should basically be followed

4 lines
80.

Being successful depends on hard work and a touch of luck

Being successful depends on how hard you work

4 lines
81.

When priorities shift, I am easily able to adjust plans

Constantly changing priorities cause me to become frustrated

4 lines
82.

I can seriously focus on detailed and repetitive tasks

I do not particularly care for detailed and repetitive tasks

4 lines
83.

I can be as persistent as anyone else in my effort to achieve my goals

I can be more persistent than most people in my effort to achieve my goals

4 lines
84.

I can make myself work on a challenging task even when I don't feel like trying

Generally, I wait until I feel ready before attempting a difficult task

4 lines
85.

Those who set goals too high will experience disappointment

Extremely challenging goals motivate me

4 lines
86.

People should do what is asked of them on the job

People should do more than what is asked of them on the job

4 lines
87.

I would not enjoy working at an organization where my performance is tracked daily

I would not have a problem with having my job performance tracked daily

4 lines
88.

Attempting to get things perfect takes time away from other important duties

It is vital to take the time to ensure the accuracy of your work

4 lines
89.

I am happier when I am very busy at work

I tend to be happier when I have a steady workflow

4 lines
90.

I am confident in my ability to be successful

At times, I have had doubt about my ability to succeed

4 lines
91.

I prefer variety and diversity in my work tasks

I prefer to work on routine tasks

4 lines
92.

At times, it is appropriate to bend the truth a little

It is always best to tell the total and honest truth, even if it results in someone's feelings being hurt

4 lines
93.

At times, I have disliked someone

I have never disliked anyone

4 lines
94.

I have the ability to work effectively in high stress situations

I would rather avoid stressful situations

4 lines
95.

I am not happy when priorities constantly change

It is easy for me to adapt to constantly changing priorities

4 lines
96.

At times, I have trouble keeping my focus on a task

I do not lose focus when I work

4 lines
97.

Rewards are usually well earned

At times, rewards go to those who do not deserve them

4 lines
98.

I often concentrate on one task for a really long period of time

I would rather change tasks than concentrate on any one task for too long

4 lines
99.

If I am not successful at something, I try again instead of giving up

If I am not successful at something, I attempt to do something new

4 lines
100.

I like to adhere to what I understand the rules to really mean

I adhere to rules exactly how they are written

4 lines
101.

I always review my work for accuracy

Some people are too concerned with getting things right the first time

4 lines
102.

What's most important is reaching my goal

What's most important to me is trying my best

4 lines
103.

I fulfill all of my assigned work duties

I believe in always going above and beyond my work duties

4 lines
104.

I am fine with my supervisor closely monitoring my job performance

I perform at my best when I am not being closely monitored by my supervisor

4 lines
105.

If it were up to me, I would have a set routine

I like variety and change

4 lines
106.

When I am extremely busy at work, I perform at my best

When my workload is reasonable, I perform at my best

4 lines
107.

I am able to handle anything that comes my way

At times, obstacles are too great to overcome

4 lines
108.

The harder I work, the more I am successful

Hard work does not always result in success

4 lines
109.

If at first I don't succeed I try and try again

If I do not succeed at a task, I move on to something else

4 lines
110.

I like to work in relaxed surroundings


I like working in high pressure surroundings

4 lines
111.

At times, my coworkers frustrate me


I never get frustrated with my coworkers

4 lines
112.

Sometimes I do not agree with directions at work


I always do exactly what I am told at work

4 lines
113.

I believe in strict compliance to rules, even when my coworkers do not


Sometimes, it is necessary to make an exception to the rule

4 lines
114.

I am a person who is extremely focused


I struggle with focusing for long periods of time

4 lines
115.

I have no problem adapting when plans change


I prefer to follow plans through to completion

4 lines
116.

I lose interest when I spend a long time working on the same task


I have the ability to concentrate on the same task for a long period of time

4 lines
117.

At work, I try to do what is expected of me


At work, I do more than what is expected of me

4 lines
118.

When I am supervised too closely, my performance is negatively impacted

I have no objections to being closely supervised

4 lines
119.

I like having stretch goals that drive me to the limits of my capabilities

I like having stretch goals that are reasonable and achievable

4 lines
120.

I would rather move on than dedicate time reviewing my work


I am exacting in my work

4 lines