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What is Marketing? 1.1.2

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

Which of the following is the most complete definition of marketing?

a)

A set of activities done to maximize profits

b)

A set of activities done by an organization to satisfy its customers and meet internal goals

c)

A set of activities done to find new markets to meet customer needs

d)

A set of activities done to grow an organization's customer base

2.

Which of the following is true about goods and services?

a)

Goods are physical while services are intangible

b)

Goods are generally more expensive to the sonsumer

c)

Services are usually provided at a distance while goods are produced locally

d)

Goods and services are often sold by the consumer

3.

Which of the following is an example of a company that primarily provides a service?

a)

A sporting goods outlet

b)

A grocery store

c)

A clothing store

d)

an airline

4.

What is the name given to the operations used by most organizations to reach their customer goals?

a)

Research and development

b)

Market planning

c)

Universal marketing functions

d)

customer support

5.

Which of the following marketing variables is concerned with design, quality, and packaging?

a)

promotion

b)

place

c)

product

d)

price

6.

Which of the following statements accurately describes the free enterprise system in the Unite?

a)

Businesses are generally free of government ownership and control

b)

Organizations are completely free to conduct business as they see fit

c)

Government closely regulates all aspects of production

d)

There is a limit on how much profit a business can make

7.

A business initially sells their product to customers for $50. They find that many people are buying their product, so they raise the price to $100. Which of the following is a likely response that they will receive from customers?

a)

Customers will likely buy more of their product.

b)

Customers might begin to distrust the company

c)

Customers will start to complain about promotion

d)

Customers will start to complain about the placement of the products

8.

What is one of the reasons marketing is essential to the free market system?

a)

The sales of advertising makes television programming possible

b)

It ensures that companies make a healthy profit

c)

It employs more people than any other career group

d)

It helps educate consumers about competitive products

9.

What is the name for a segment of a consumer market that has specialized productneeds?

a)

target market

b)

marketing mix

c)

customer support group

d)

marketing niche

10.

Which of the following marketing variables is concerned with hiring and training of an organization's sales force

a)

place

b)

product

c)

promotion

d)

price