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WorksheetsBilling - Valeria
Total questions: 10
Worksheet time: 20mins
Refers to the first day of a monthly bill cycle. It falls on the day immediately following the close day of the previous cycle. It refreshes the services in the account.
Beginning Date
Bill Date
Close Day
Start Date
This term is normally 5 calendar days prior to the next cycle close day. It may vary from this date if the bill run has been delayed, or if the calculated date falls on a weekend or holiday.
Close Date
Due Date
Start Date
One bill cycle has a Close day of the 28th, and a Start Date of the 29th each month. Since there is no 29th of February, what day would be the Start Date of March?
March 28th
March 1st
February 29th
February 28th
If the Start Date is the 8th and the Close Date is the 7th, what is the Billing Due Date?
The 7th
The 8th
The 2nd
(a) charges are those charges that haven’t been posted into the bill, we have to wait till the cycle close to see the charges appear in the bill.
Billed charges are services already collected and used by the client, these charges are already reflected into (a)
Koodo currently offers paper bills to all customers
True
False
In what scenarios can we expect to see proration?
Activations
Cancellations
Rate plan changes
All of the above
When removing a service or feature, the subsequent bill for the unused time period will reflect...
A Month in Advance charge
A Credit
The normal bill charges
When it comes to the languages used in Training, what do you prefer?
I like the way we are currently doing it: Trainer explains in English and French.
I would like my Trainer to use English and French, during longer periods of time (Ex. Not mixing languages. 2 hours of French / 2 hours of English).
I wish we spoke some more Spanish.
