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Supply-PKT-December-1

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

While Pitching for LR ,captain says, I have Not Applied for Job,NI, What should be the resolution..?

a)

Should explain about Flexible timing,Earning Capacity.

b)

Explain the Pay slab in detailed based on the service

c)

Dispose the call as NI,No specific reason

2.

Even after convening when captain says,I am getting long distance order hence Not Interested. What is the disposition?

a)

Not Interested>> No specific reason(VOC should be captured in Manual remarks)

b)

Not Interested>>Not interested in FD

c)

Not Interested>>Due to Covid 19 //Lockdown (mention in manual remarks/capture VOC)

d)

Not Interested>>Less Payment Offered (mention in manual remarks/capture VOC)

3.

A Captain from Bangalore,says I Got my business hence NI, what should be the resolution?

a)

Should explain about Flexible timing, and no target,and earning Capacity, if still says NI, pitch about Rapido Store

b)

Dispose the call as NI>> No specific reason

c)

Probe for callback time and dispose the call accordingly.

4.

Samir a captain from Jaipur wants to refer his friend Arun for Rapido Captain, will he get Referral Bonus.

a)

Yes, he will get

b)

No, He will not get

5.

Indore Shift is

a)

Indore_CM

b)

Indore_CM_2020

c)

Indore_CM_Surge

6.

Anjum is a captain from Delhi, He wants his profile to be activated in Rapido captain, so what are the service to be pitched while activation

a)

Only Link

b)

Link,C2C

c)

Link,C2C,B2B,Hire

d)

Only B2B

7.

Rajesh called to Rohit for Zomato Service addition,who is from Chennai, while explaining, Rohit said for every ride he is charged 5% addition, why it is so...?

a)

Because Rohit didn't upload his PAN/aadhaar Card

b)

Platform charge Changed

c)

Rider busy Penalty

d)

None of the above

8.

Karim called a captain for activation, but the captain is suffering with COVID and he will get activated later, what disposition need to be done?

a)

NOT_INTERESTED SUP>>No Specific Reason

b)

NOT_INTERESTED SUP>>Not Interested in Food Delivery

c)

NOT_INTERESTED SUP>>Due to Covid 19 //Lockdown

d)

CALL BACK FUTURE PROSPECT>>Health Issue

9.

Which City Does not have Auto Service?

a)

Coimbatore

b)

Chennai

c)

Ludhiana

d)

Siliguri

10.

Captains whose vehicle number is starting from DL that means who is registered from Delhi (DL) RTO have to be kept in_______________

a)

Delhi_AUTO_CM

b)

NCR_AUTO_CM

c)

Delhi_CM15

d)

Delhi_Cm