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WorksheetsREVISION_catering, accommodation & tour guide
Total questions: 33
Worksheet time: 17mins
(a) is defined as the business of providing food and drink, typically at social events and in any activities offered either on-site or at a remote site
Another word for catering industry is ______________ industry.
food service
restaurant
fast food
cafe'
Tick or CHECK the 2 types of catering establishments.
commercial
non-commercial
residential
non-residential
Commercial catering businesses main aim is to earn profit by providing food and beverage to the guests as per their demand
TRUE
FALSE
Residential catering _________________.
provides only food and beverage
provides food and beverage along with accommodation
provides food and beverage as a part of another business
Non-residential catering _________________.
provides only food and beverage
provides food and beverage along with accommodation
provides food and beverage as a part of another business
Tick or CHECK!
Which statements are TRUE about non-commercial catering?
establishments that provide food and beverage as a part of another business
their aim is not to earn money instead welfare services at affordable prices
meals or food are easily provided by any professional service
also called contract foodservice
It is an example of commercial residential catering.
restaurant
hotel
school canteen or cafeteria
coffee shop
It is an example of non-residential catering.
restaurant
hotel
school canteen or cafeteria
motel
It is an example of non-commercial catering.
restaurant
hotel
school canteen or cafeteria
motel
Catering to passengers on board the air craft, as well as at restaurants situated at airport terminals.
airline catering
railway catering
surface catering
ship catering
Catering to passengers both during the journey as well as during halts/stop at different train stations
airline catering
railway catering
surface catering
ship catering
Catering to cargo crew and cruise ship passengers.
airline catering
railway catering
surface catering
ship catering
Catering to passengers traveling such as buses and private vehicles .
airline catering
railway catering
surface catering
ship catering
(a) is the one who conducts the tour and is knowledgeable of a particular area; primary duty is to inform.
A freelance tour guide is not permanently connected with any travel agency and paid per trip.
TRUE
FALSE
A staff tour guide is permanently connected with any travel agency and receives monthly salary.
TRUE
FALSE
A person competent enough to guide a certain locality or area.
Local Guide
City Guide
Step-on Guide
Specialized Guide
A person accompanies a group of tourists from the point of origin to the destination and vice versa. He usually handles groups check-in and check-out.
Local Guide
City Guide
Step-on Guide
Specialized Guide
A guide who is an expert or professional in a certain field such as botany, architecture, environment, marine life...etc.
Local Guide
City Guide
Step-on Guide
Specialized Guide
A guide who joins a tour bus for a local sightseeing excursion; takes over the tour temporarily and later on, leave the group to continue with their itinerary.
Local Guide
City Guide
Step-on Guide
Specialized Guide
A tour guide MUST have:
a good sense of humor
weak communication skills
love for country
poor leadership skills
is an accommodation establishment of at least 10 rooms that correspond to high standards and offers dining services (restaurant)
hotel
motel
guesthouse
hostel
an accommodation establishment of at least 10 rooms situated near a road that is primarily meant for car travellers and has a safe parking site
hotel
motel
guesthouse
hostel
an accommodation establishment of at least 5 rooms which offers dining services
hotel
motel
guesthouse
hostel
a simple accommodation establishment for holiday, sport or study visitors that offers dining or cooking facilities
hotel
motel
guesthouse
hostel
an establishment providing limited accommodation services, which has an enclosed area for tents and/or caravans, parking sites for motor vehicles and/or dwelling houses (bungalows)
holiday village or camp
holiday home
visitor's apartment
hotel
is an accommodation establishment for holiday-makers, which is rented out fully and has cooking facilities
holiday village or camp
holiday home
visitor's apartment
motel
an accommodation establishment with food-preparing facilities which is rented out
holiday village or camp
holiday home
visitor's apartment
guesthouse
means accommodation services at a private farm, house or apartment which includes breakfast
holiday village or camp
holiday home
visitor's apartment
bed and breakfast
Serviced accommodation means that members of staff are available on the premises to provide services such as cleaning, meals and room service.
TRUE
FALSE
When services like room service are NOT USED in a serviced accommodation, guest are NOT CHARGED or there's no need to pay for those services.
TRUE
FALSE
Non-serviced accommodation is a sleeping accommodation that is furnished and provides on a rental basis, normally for a unit comprising several beds such as a cottage, an apartment or caravan
TRUE
FALSE
