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Email Etiquette Review

Total questions: 15

Worksheet time: 9mins

Name
Class
Date
1.

What is the purpose of an email's SUBJECT line?

a)

To be catchy and interesting

b)

Explain what the email will be about

c)

To write the whole message of the email

2.

What are some reasons you might send an email?

a)

Ask about what you missed when you were absent

b)

If you're confused about an assignment

c)

Question a grade

d)

Ask for a letter of recommendation

3.

What parts of this email are MISSING?

a)

Subject

b)

Greeting

c)

Body

d)

Closing

e)

Signature

4.

"Good Morning Mr. Thomas" is an example of a ________.

a)

Greeting

b)

Closing

c)

Body

d)

Signature

5.

"C ya l8r alig8r" is an appropriate closing statement.

a)

True

b)

False

6.

You should _________ your emails before sending. Once they are sent you cannot get them back.

a)

Return

b)

Reply

c)

Review

d)

Remind

7.

Typing emails in ALL CAPS is the same as ____________________.

a)

Whispering

b)

Yelling

c)

Making a point

d)

Browsing

8.

Which of these is NOT a rule to follow when sending a school email?

a)

Include a subject line

b)

Use a greeting

c)

Use your teacher's first name

d)

Sign your full name

9.

Which rule is being broken in this email?


Dear Mrs. Smith,

I will b l8 for class. pleaze tell me wat i missed. thank u.

SIncerely,

Joe Schmo

a)

Don't use slang or abbreviations

b)

Sign off with your full name

c)

Use a greeting

10.

Which of the following is the best way to phrase this email message about a mistake in the gradebook?

a)

Yo, I turned in the Unit 1 Study Guide two weeks ago. Fix it now!!!!

b)

I noticed that my Unit 1 Study Guide is marked missing in the gradebook. I completed this assignment on 9/12. Could you please check to see if you received the assignment when you have a chance?

c)

i think i turned in that one assignment but im not sure what should i do now

d)

It would super awesome if you could grade my study guide. It's not like I've been waiting forever or anything....😡

11.

What does "cc" stand for in the address bar?

a)

Copy Cat

b)

Counting Coins

c)

Carbon Copy

d)

Clueless Captain

12.

How do you properly format an email (in the correct order)?

a)

Subject, Salutation, Overview, Body, Signature

b)

Subject, Overview, Body, Signature, Closing

c)

Signature, Overview, Body, Salutation, Subject

d)

Subject, Salutation, Overview, Body, Closing, Signature

13.

What is a good example of a salutation?

a)

Hey

b)

Thank you,

c)

Sincerely,

d)

Dear Mrs. Stough,

14.

When sending a message to a teacher, always...

a)

use all CAPS

b)

Be specific and follow email etiquette

c)

Be super flattering to get what you want

d)

Tell them all of the details, even the personal things that aren't relevant to the email.

15.

When you receive an email that upsets you or makes you made, you should

a)

Wait until you are calm and think about how to respond appropriately

b)

Write back immediately and vent your feelings

c)

Write back in ALL CAPS with lots of exclamation points!!

d)

Delete it