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BIM 1 Semester Quiz

Total questions: 67

Worksheet time: 3hrs 21mins

Name
Class
Date
1.
Lydia works at a medical facility in which all employees are required to wear white shoes.  Lydia does not agree with the rule.  What should Lydia do?
a)
Comply with the rule and wear appropriate shoes. 
b)
Start a petition
c)
Wear shoes of any color she desires
d)
Quit her job
2.
In what way can an employee demonstrate commitment?
a)
By reminding a co-worker that they have to finish a task
b)
By staying late to help a co-worker finish a difficult task 
c)
By getting to work late every day
d)
By performing a task half-heartedly
3.
 Which of the following demonstrates responsibility?
a)
Admitting to a mistake 
b)
Lying about an error 
c)
Procrastinating
d)
Taking extended lunch breaks
4.
When is it acceptable to be dishonest in a professional setting? 
a)
When it benefits the employee 
b)
When it benefits the client 
c)
When it benefits the supervisor 
d)
It is never acceptable to be dishonest.
5.
How should employees behave during interactions with clients and co-workers?
a)
Professionally
b)
Opinionated
c)
Judgmentally 
d)
Disrespectfully
6.

The office manager, Karen, must solve a scheduling problem that affects the entire team. What should Karen consider before she implements a solution?

a)

Is this the best solution for me?

b)

Is this the best solution for the entire team?

c)

Is this the best solution for the management?

d)

Is this the best option for customers

7.
Adrian uses the problem solving method to solve a problem.  After she implements her solution, she discovers that her strategy did not work.  What should she do next?
a)
Repeat the unsuccessful strategy
b)
Evaluate the results and create a new solution. 
c)
Give up and let someone else fix the problem.
8.
Pam is not a naturally organized person, but she is creating a time management plan to keep track of her daily tasks.  Which of the following is an important technique for her to follow?
a)
Prioritize tasks
b)
Do not schedule any breaks
c)
Plan personal business during the work day
d)
All of the above
9.
When solving a problem in a group situation, which of the following traits should be demonstrated?
a)
Compromise
b)
Independence
c)
Stubborness
d)
Inflexiblity
10.

Which of the following is the best method for communicating team goals?

a)

Send a text message to the team

b)

Discuss goals in a group meeting

c)

Discuss the goals in meetings with one team member at a time

d)

E-mail the goals to everyone on the team

11.
You are on a quality control team that has been working long hours correcting problems with a new product. Because of the long hours, team morale is low and they are all complaining to each other. What should you do?
a)
Tell the other members they should complain to the manager
b)
Be understanding to the team's complaints, but say the work has to be done and it will be done soon
c)
The long hours are tough; so join in the complaining to fit in with the team.
d)
Tell the other members you are not a complainer and don't want to hear it. 
12.
What is the first thing you should do if you wanted to become a leader on a team? 
a)
Take control and make decisions
b)
Present a good example with hard work
c)
Hold frequent meetings with members 
d)
Define a team identity
13.

A team member is out sick and she has a presentation to make. You gather her presentation material and do the presentation yourself. What type of role are you taking on the team?

a)

Challenger

b)

Improviser

c)

Excuse Maker

d)

Slacker

14.
What is required of all conflict resolution strategies? 
a)
Superiority
b)
Criticism
c)
Quick action
d)
Compromise 
15.

You already clocked out of work but you see your team needs help. What should you do even though you will not be paid for the extra time?

a)

Leave without helping your team

b)

Jump in and help despite not getting paid

c)

Say sorry and you can't help because your not getting paid

d)

Watch as they struggle and do nothing

16.

If you are a great communicator, is that a hard skill or soft skill?

a)

soft

b)

Hard

17.

Are qualifications considered hard skills or soft skills?

a)

soft

b)

hard

18.

Certificates from courses or training you have taken.

a)

Hard

b)

Soft

19.

If you are extremely motivated, is that a hard skill or a soft skill?

a)

Soft

b)

Hard

20.

If you are proficient in G-Suite is that a hard skill or soft skill?

a)

Soft

b)

Hard

21.

Is knowing how to speak a foreign language a hard skill or soft skill?

a)

soft

b)

Hard

22.

Is being a team player a hard skill or soft skill?

a)

Soft

b)

Hard

23.

Is being a skilled carpenter a hard skill or soft skill?

a)

Hard

b)

Soft

24.

Is being organized a hard skill or soft skill?

a)

Hard

b)

Soft

25.

Soft skills are usually related to your personality and your "people skills."

a)

True

b)

False

26.

Hard skills will get you the job, but soft skills will allow you to keep the job.

a)

True

b)

False

27.

Soft skills DO NOT help to define the type of person you are to work with.

a)

True

b)

False

28.

Hard skills are specific concrete professional abilities.

a)

True

b)

False

29.

Once you acquire a hard skill, it usually stays with you through your entire career.

a)

True

b)

False

30.

Even though hard and soft skills are equally valuable, some careers have a higher demand for one over the other.

a)

True

b)

False

31.

Which of the following is NOT a soft skill?

a)

Problem Solving

b)

Flexibility

c)

Teamwork

d)

Degree/Certificate

32.

Which of the following is NOT a hard skill?

a)

Typing speed

b)

Machine operation

c)

Time management

d)

Computer programming

33.

Unlike hard skills, it's hard to point to specific evidence that you possess a soft skill.

a)

True

b)

False

34.

Unlike hard skills, it's hard to point to specific evidence that you possess a soft skill.

a)

True

b)

False

35.

Which 3 of the following are Soft Skills

a)

Leadership

b)

Microsoft Certified

c)

Typing 50 words per minute (wpm)

d)

Communication

e)

Teamwork

36.

Which of the following are Hard Skills

a)

Knowing another language

b)

Time Management

c)

A Degree

d)

Work Ethic

e)

Writing

37.
What is a Team?
a)
A group of people working on different things.
b)
A group of people where one member does all the work. 
c)
A group of people where one member makes all the decisions.
d)
A team is a small group of people working together for a common purpose.
38.
It is always important to ___________ yourself, others and the place where you work.
a)
respect
b)
wash
c)
love
d)
fear
39.
With "teamwork", members create a strong sense of mutual ____________________ .
a)
honesty.
b)
hygiene.
c)
commitment.
d)
friendship.
40.
 If you can keep things at work in order and have a neat workplace, then you have great______________.
a)
organization skills
b)
honesty
c)
money
d)
trust
41.
You are a person with of ______________ if you stand by your values even if others put pressure on you to do something that is wrong or if they make fun of you.
a)
integrity
b)
attitude
c)
attendance
d)
empathy
42.
_____________________ skills such as writing, speaking and body language are important work ethics so that you can be clear in your messages to others
a)
Communication
b)
Catching
c)
Performance
d)
Mental
43.
 _________________________ is important at work because you must be able to work with others, especially if you don’t always agree with them
a)
Honesty
b)
Teamwork
c)
Appearance
d)
Caring
44.
Someone who works hard and has respect has a strong work _________.
a)
ethic
b)
attendance
c)
team
d)
environment
45.
It is important to have a good ____________ to be successful in your career.
a)
attitude
b)
clothes
respect
c)
attendance
d)
shoes
46.
Some jobs cannot be done alone and some can be done much better and faster if you have the quality of ____________________.
a)
caring
b)
teamwork
c)
sharing
d)
donuts available
47.
Listening to what others say and treating others well is showing ___________.
a)
attitude
b)
on time
c)
respect
d)
coolness
48.
___________________ is dressing appropriately for work and have good personal hygiene including brushing teeth, wearing deodorant and having neat hair.
a)
deodorant
b)
appearance
c)
caring
d)
sharing
49.
Being at work every day and on time is an example of good___________
a)
respect
b)
attitude
c)
attendance
d)
trust
50.
Having ____________________ means you can be trusted to do what you are expected to do at work.
a)
technology
b)
responsibility
c)
friendship
d)
computer skills
51.
You have ___________________ to your job if you are dedicated.
a)
loyalty
b)
appearance
c)
on time
52.
A lot of people always say that they don't have time to do what they want or need to do when in fact
a)
They know how to organise their activities
b)
They don't know how to calculate their activities
c)
They don't know how to organise their activities
d)
They don't know how to reduce their activities
53.
.................................. will benefit you in many ways. 
a)
Cool time management
b)
Proper time management 
c)
Suitable time management
d)
Cozy time management
54.
We have to figure out _______________________
a)
How much time we spend on our activities
b)
How much money we spend on our activities
c)
How much time we do our work
d)
How much money we spend on ourselves
55.
After figuring out how much time we spend on our activities, we then __________________________
a)
Create a book to write down what we do everyday 
b)
Create a story to write down what we do everyday
c)
Create a diary to follow
d)
Create a weekly schedule to follow
56.
We have to create a dedicated time for ____________ and for _____________.
a)
Sleeping, eating
b)
Studying ,  homework
c)
Indoor activities, outdoor activities
d)
Important things, small things
57.
We can't forget to schedule time for ___________________________. 
a)
studying and homework
b)
sleeping and eating
c)
party and camping
d)
rest and relaxation
58.
We have to put the most ____________ tasks at the top, even if we are scared to do those tasks. 
a)
trivial
b)
essential
c)
easy
d)
difficult
59.
We have to put the most ____________ tasks at the top, even if we are scared to do those tasks. 
a)
trivial
b)
essential
c)
easy
d)
difficult
60.
It's said that if we find ourselves wasting time on unimportant things, we have to stop and ____________________________.
a)
relax and calm down
b)
check our to-do list and get back on track.
c)
start doing other things.
d)
think back what should we do.
61.
If we complete our activities on time, it will __________________________.
a)
Boost our productivity and enhance work performance
b)
Decrease our productivity and decline work performance
c)
make our life easier
d)
make us have more work or task to do
62.
What is the meaning of the word 'tackle'?
a)
eradicate
b)
deal with
c)
destroy
d)
build
63.
If we organise our activities, it will also lead to __________________________.
a)
healthier lifestyle
b)
neat lifestyle
c)
messy lifestyle
d)
busier lifestyle
64.
Things that we do when we have healthy lifestyle are  ___________, ____________ and ________________
a)
bathing right, sleeping well, exercising regularly
b)
eating right, sleeping well, exercising regularly
c)
eating right, sleeping well, doing homework regularly
d)
eating right, relaxing well, exercising regularly
65.
When we have proper time management, it can _____________, _______________ and ____________. 
a)
increase stress, pressure, happiness
b)
reduce work, pressure, liveliness
c)
increase stress, pressure, anxiety
d)
reduce stress, pressure, anxiety
66.
When we are able to complete tasks within a given time frame, we become more __________ and ________________
a)
timid, our peers will look up to us.
b)
confident, our enemies will look up to us.
c)
confident, our peers will look up to us.
d)
meek, our peers will look up to us.
67.
A person with good time management will _________ and not ____________, so more can be done in less time.
a)
work worse, work better
b)
work better, work worse
c)
work hard, work smart
d)
work smart, work hard

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