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WorksheetsThe Process of Communication
Total questions: 10
Worksheet time: 5mins
Communication is when the SENDER speaks AND the ________ accurately decodes its meaning
SENDER
RECEIVER
MESSAGE
FEEDBACK
___________ is the receiver’s response to the sender’s message that indicates understanding?
Hearing
Seeing
Encoding
Giving Feedback
___________ Barriers includes environmental, visual, and physical distractions?
Internal
External
Semantic
None of the above
___________ Barriers include not paying attention, boredom, lack of interest, and daydreaming?
Internal
External
Semantic
None of the above
Verbal communication is
sending a message without using words
sending a message in words
posture, gestures, facial expression, body language
communicating with oneself
When might you not use informal communication?
making arrangements with your friends
when meeting a new service user at work
sending a text message to your aunt
talking to your tutor about your work
Has technology increased communication in the past years ?
YES
NO
In the communication process, the sender does which of the following?
Encode
Decode
