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Worksheets

IHRM 2

Total questions: 61

Worksheet time: 31mins

Name
Class
Date
1.

A manager engaged in the management function of------ is monitoring progress toward goal achievement and taking corrective action when needed.

a)

planning

b)

organizing

c)

leading

d)

controlling

2.

Southern Living magazine was forced to pull an issue off newstands and mail warnings to 2.5 million subscribes after it became clear that a receipe for dinner rolls described as " little pillows from heaven" was considered controversial. The management function of ------ was used when the warnings were mailed to subcribers.

a)

planing

b)

organizing

c)

controlling

d)

motivating

3.

As the HR Managers for Spring Engineering and Manufacturing Corp in Canton, Michigan, Kim Radeback had to find inexpensive ways to reward and to motivate high performing employees and bloster morale during a sales- flattening economic downturn. Radeback had to engage in which management function?

a)

Planning

b)

Organizing

c)

Leading

d)

Controlling

4.

Jane is in charge of her Rotary Club 's annual fund- raising auction. She will decide who will ask local bussiness for prizes, and she will determine the site, and she will decide who will sell tickets to customers, and who will work the night of the auction. She is engaged in the management fuction of:

a)

Planning

b)

Controlling

c)

Leading

d)

Organizing

5.

Robert Rothschild Farm boosted morale and showed its gratitude its 75 employees at its retail store, by hosting its first employee appreciation week. Its used the management function of------- to boost morale.

a)

Leading

b)

Comanding

c)

Organizing

d)

Controlling

6.

To achieve its goal of increased market share, Krispy Kreme launched a program in Palm Beach Country, Florida, that awards grade-school students a free doughnut for every A on their report cards. Creating this program was primarily the function of which management function? Which management function was used to create this program?

a)

Controlling

b)

Leading

c)

Planning

d)

organizing

7.

Nestle was unsuccessful in early attempts to sell its chocolate in India. It discovered its chocolate bars were not suitable for the Indian markets because the candy had to sit in direct sunlight without benefit of air conditioning and become messy. Nestle adopted an innovation strategy, and developed Chocostick, a liquid chocolate, which is very popular. Solving this problem involved what management function?

a)

Planning

b)

meeting the competition

c)

making things happen

d)

leading

8.

A manager engaged in the management function of ----- is determing organizational goals and the means for achieving them

a)

Planning

b)

Organizing

c)

Leading

d)

Controlling

9.

After the markets of Wonder bread, declared bankruptcy, their objectives were to increase its revenues by at least 5 % and reduce its net losses by at least 80%. Which management function was used to set these goals and will help the company meet them?

a)

Planning

b)

Organizing

c)

Controlling

d)

Leading

10.

A business school administrator who is determing what classes will be offfered in which rooms and who will teach each specific class is involved in which classical management function?

a)

organizing

b)

controlling

c)

motivating

d)

leading

11.

AU.S Marine drill instructor motivating new recruits to challenge themselves is engaged in in which management function

a)

Planning

b)

Organizing

c)

Controlling

d)

Leading

12.

Hormel Foods had to recall 104,000 pounds of Stagg canned chili - labeled " hearty beef with a kick of green chilies" - after the kick turned out to come instead from the ground- up parts of a plastic handheld calculator. The recall was the application of which management function?

a)

controlling

b)

leading

c)

planning

d)

organizing

13.

Hormel foods had to recall 104000 pounds of Stagg canned chili - labeled " hearty beef with a kick of green chilies"- after the kick turned out to come instead from the ground - up parts of a plastic handheld calculator. what function helped the company to set the goals and methods to do the recall?

a)

controlling

b)

leading

c)

planning

d)

organizing

14.

The four primary functions of managements are:

a)

controlling- planning- strategizing- discliplining

b)

planning- organizing- leading- controlling

c)

hirring- firing- evaluating- motivating

d)

communicating- planning- evaluating- discliping

15.

Management means-------

a)

controlling, pllaning, strateging, discliping

b)

setting goals and try to achive goals through others

c)

planning, organizing, leading ,controlling

d)

hirring, firing evaluating, motivating

16.

Planning is ultimately based upon--

a)

how a planner deals with bounded rationality

b)

choosing a goal and developing a method or strategic to achieve that goal

c)

the relationship between organizational line and staff personnel

d)

whether the mission statement is internally or externally oriented

17.

What are three main steps of HRM process?

a)

attracting, developing and retaining qualified employees

b)

tranin, compensating and motivating employees

c)

planning, organizting and controlling

d)

none of above

18.

Which is the following statements is TRUE

a)

HRM is the main responsibility of the HR department

b)

HRM is one of the key activities of evey managers

c)

HRM is the most important department in a company

d)

None of above

19.

hrm activities are the most related to the following fuctions

a)

planning and controlling

b)

planning and organizing

c)

controlling & leading

d)

leading & organizing

20.

Which level of managerment is most responsible for leading function

a)

top

b)

middle

c)

first lines

d)

all types of managers

21.

what is the order of the contents of gung ho clips

a)

value of works, controlling of work and motivating employees

b)

cheering giving controlling & rewarding employees

c)

timely, responsive, unconditional and enthusiasm

d)

none of above

22.

according to the clip, the squirrles work hard not only because the jobs is important but------

a)

worthwhile

b)

valuable

c)

meaningful

d)

rewarded

23.

what is the first step of HRM process

a)

attracting qualified employees

b)

tranning, compensating, motivating employees

c)

planing, organizing, controlling

d)

none of above

24.

To make employee see the job important we should

a)

make him or her understand the importance of the job

b)

talk about the benefits and losses of doing the job well or bad to seft and to other

c)

Promise the rewards

d)

none of above

25.

what are the two components of a value system

a)

a systems of goals including for self and for others

b)

the systems or rewards from the company

c)

A good emotional feeling of doing something good for someone

d)

The instrinsic & extrinsic rewards

26.

what is the extrinic reward?

a)

a system of goals for self and others and a system of " to do" and " not to do"

b)

the systems of reward from the company

c)

a good emotional feeling of doing something good for someone

d)

the salary

27.

what is intrinsic reward?

a)

a system of goals for self and others and a systems of " to do " and " not to do"

b)

the systems of rewards from the company

c)

a goood emotional feeling of doing something good for someone

d)

the salary

28.

which of the following statement is true?

a)

a system of goal for self and others and a systems of "to do" and " not to do" are required for all employees

b)

gung ho is not a quick fix

c)

a good emotional feeling of doing something good for someone is extrinsic reward

d)

none of above

29.

beside telling benefits and losses how we can make a job important

a)

tell the employees about system of goals for self and others

b)

tell to them systems of rewards from the company

c)

tell good emotional feeling of doing something good for someone

d)

tell how important the job is for delf and for others

30.

who should be first in the list of others in work

a)

a person or the people we want to make them happy most

b)

the person who are most important to our benefits

c)

the people we supervise

d)

all people working in the same department

31.

according the clip what we need to do first if we want to let the employees do the jobs by themselves?

a)

train them

b)

tell the rewards

c)

tell them that we trust them

d)

clarify the goals

32.

autonomous means-------

a)

give the employee the free dom to make decisions how they will perform the job

b)

let the employee do whatever they want

c)

tell the employee thet we trust them

d)

help the employee recorgnize their weaknesses

33.

according to the clip what we need to do after goal clarification if we want to let the employees do the jobs by themselves?

a)

train them

b)

tell the rewards

c)

tell them that we trust them

d)

clarify the goals

34.

according to the clip, how should the goal of the job be?

a)

able to do but little challege

b)

clear

c)

smart

d)

within the ability of the employees

35.

the first C in E- MC2 represent for

a)

Cash

b)

the rewards

c)

CAr

d)

Congratulations

36.

The second C in E=MC 2 represent for

a)

Cash

b)

The rewards

c)

Car

d)

Congratulations

37.

The R in the T R U E principle of cheering people represent for?

a)

realistic

b)

responsive

c)

reward

d)

recruitment

38.

the U in the T R U E principle of cheering people represent for?

a)

Unique

b)

Unbelieveable

c)

Unconditional

d)

Undo

39.

The last question in the clip is ?

a)

Is the story true

b)

Is GUNG hO True

c)

IS GUNG HO a quick fix

d)

IS GUNG HO story true for whom watching the clip

40.

how many steps are there in job seeking preperation process?

a)

1

b)

2

c)

3

d)

4

41.

which step is /are included in job seeking prepation process

a)

setting goals

b)

preparing a formal clthes

c)

getting any competency needdeed

d)

AC

e)

BC

42.

ordering these 3 components that you should consider when identify your ideak job& career: dream- competencie, long-term goals

a)

dream -long-term goals- competencies

b)

competancies- long-term goals - dreams

c)

long-terms goals- competencies - dreams

d)

dream- competencies-long- terms goals

43.

which basic componentes building up tha ability of one person

a)

skill- knowledge and attitude

b)

skill- ambition- courage- knowledge

c)

hard word-lucky- skill

d)

bravery - hard work- knowledge- ambition

44.

your goals in the ideal career should be based on the------ Principle/criteria.

a)

S W O T

b)

S M A R T

c)

B C G

d)

K S A s

45.

ordering the step correctly to build up a job seeking preparation process:

1. Prepare key competencies

2. Determine & descriptive in detail the success & challenges in the ideal career.

Determine & describe the competencies to be successful

3. Determine & describe the ideal working environment

Create a list of some ideal companies to work for

4. Determine and describe in detail the ideal job and career

Determine & describe in detailed the goals from 2-5 year in the ideal career.

a)

2314

b)

4321

c)

4231

d)

2431

46.

----is the process of determing the contents associated with job and the human qualities needed to perform it successfully

a)

job des

b)

job spe

c)

job ansa

d)

job context

47.

the information obtained through job analysis is used for preparing?

a)

job description

b)

work activities

c)

performance standards

d)

job context

48.

a ------ is written statement of the title, duties working, conditions, machines, equipments and hazards involved in the job

a)

job description

b)

job specification

c)

compensation

d)

performance appraisal

49.

the qualities in term of education, experience , training and aptitudes required for a job are described in--------

a)

job specification

b)

recruitment

c)

compensation

d)

HR planning

50.

which question do not belong to KSAs required

a)

literacy

b)

required techniue

c)

experiences

d)

why is the job must performed

51.

what are the role of research a developement

a)

designing, material charateristic, new uses.

b)

including the research, improvement and improvement of existing quality

c)

seeking optimum production and processing technologie to produce products ( both old and new) with optimum quality and price

d)

all of above

52.

in the organization 's function, which function plays an important role in finding new ones more effectively than the old ones?

a)

hrm

b)

mar

c)

R&D

d)

MIS

53.

whom does the mar function manager

a)

cus

b)

non cus

c)

comunity

d)

all of the above

54.

which function of organizaztion distributes data for other functons

a)

CIA

b)

MIS

c)

CIS

d)

MIT

55.

which of the followingn step is the current demand forcast and analysis of HRM in the organization?

a)

HR Planning

b)

Recruiting

c)

trainning & developing

d)

staff assessment

56.

which of the foollowing statement does not describe management information system?

a)

a system help firms manage affectively

b)

distribute information about finance for HR department

c)

Provide data for a marketing department

d)

May not be existed in firms

57.

how to know the organisations " human resources management is good or not

a)

rely onthe number of disputes in the business

b)

based on the satisfaction, the level of enthusiasm of the workers

c)

rely on the organizations 's average productivity

d)

all of above

58.

which factor can be used to appraise the effect of operation or production function?

a)

the quality of product or services

b)

minimizing the operating expenses

c)

the labor productivity

d)

changing in the design or packaging of products

59.

which of the following statement is not true when we mention the relationship of operation department with the others in a company?

a)

the operation department uses the results of R&D department to mass- produce

b)

marketing department provides information about new technologies for operation department to improve operational efficency

c)

marketing & operation department have conflict about the quality of products, lower prices, delivery time... while there are restricted technologies

d)

the operation department is one of the department needs money most

60.

what is fuction finance& accounting

a)

it is used to create, keep, satisfy the customer

b)

it gathers and summaries financial data to prepare financial report such as balance sheet and income statement for the organization's management, investors, lenders, supplier, tax authorities, and other stakeholders

c)

it include conducting job analyses, planning personnel needs, recruiting the right people for the job, orienting and training, managing wages salaries

d)

it applied research, and aimed at discovering solution to problems or creating new goods

61.

Who should be first in the list of" others" in life?

a)

A person or the people we want to make them happy most

b)

The person who are most important to our benefits

c)

The people we surprise

d)

All people working in the same department