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Segmentation, targeting, positioning

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

A key requirement for successful product differentiation is that:

a)

The points of differentiation are easily copied by competitors

b)

The product delivers things that are important to customers

c)

Target customers cannot afford the product

d)

The product does not have a USP

2.

The following are all potential benefits of effective product differentiation – except which one?

a)

Source of competitive advantage

b)

Lowers the selling price

c)

Protects and builds a brand

d)

Adds more value

3.

A potential drawback of deciding to target a niche market is that:

a)

The gross profit margin on each sale is likely to be much lower

b)

Economies of scale are less likely to be achieved

c)

Customers are more likely to demand an undifferentiated product

d)

Customers loyalty will fall

4.

Which of the following businesses has a market positioning strategy of offering "more for less "?

a)

Mercedes-Benz

b)

Aldi

c)

Waitrose

d)

Next

5.

Positioning map should be used with some caution because:

a)

Competitors will also be using them

b)

Customers are not influenced by market positioning

c)

They cannot be supported by market research

d)

The existence of a gap in the market does not guarantee demand

6.

Market positioning should always be considered from the perspective of:

a)

Analysts

b)

Competitors

c)

Suppliers

d)

Customers

7.

Which of these is an example of behavioural segmentation

a)

A tour operator launches a new brochure targeting retired couples

b)

And retail introduces a generous loyalty scheme for frequent customers

c)

A fast-food chain expands by opening new outlets in three nearby towns

d)

I luxury brand introduces it's most expensive product to date

8.

Are useful framework for determining an appropriate position in a target market is a:

a)

Positioning map

b)

Segment report

c)

Market research matrix

d)

Swot analysis

9.

A common feature of mass market is that:

a)

Customers have very specific needs and wants

b)

There are many similar products offered by customers

c)

Mass-market advertising is not effective

d)

Brands find it difficult to survive

10.

In the STP model the targeting stage involves:

a)

Deciding which segments to enter

b)

Analysing the strength of potential competition

c)

Calculating the size of each segment

d)

Launch a new product into the segment