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WorksheetsA level business managing people edxecel
Total questions: 25
Worksheet time: 16mins
A positive view of staff is to see them as an a (a) rather than a cost
Flexible working :
full time 9am - 5pm
permanent contract
temporary contract
core worker permanent
(a) hours contract means only being paid when needed
A flexible workforce suits a business whose sales are :
stable
predictable
reliable
unpredictable
Increasing the flexibility of staff to do each other's jobs
micro-managing
automation
multi-tasking
multi-skilling
Using another business to make your product = o (a)
Wages and working conditions negotiated by trade union =
individual bargaining
collective bargaining
Internal recruitment :
chooses from a wide field of candidates
is more expensive than external
involves promotion
brings in new ideas
Training on day one =
on-the-job
off-the-job
induction
redundancy
A narrow span of control create a t (a) structure
Which of the following would cut costs and improve communication ?
increasing the levels of hierarchy
choosing a narrower span of control and increased supervision
lengthening the chain of command
delayering
Three main types of organisational structure :
Tall (hierarchical) , Flat and
(a)
Which structure offers more promotion opportunities ?
left
right
Which motivation theorist focused on pay as the only motivator?
F. W. Taylor
E. Mayo
F. Herzberg
A. Maslow
Herzberg's motivators include :
working conditions
pay
supervision
responsibility
Herzberg's hygiene (maintenance) factors include :
recognition
achievement
interesting work
pay
Maslow's hierarchy of needs has .................................at the top
esteems needs
physiological needs
social needs
self actualisation
Group norms and effect of the team were found to be important by ..................
Herzberg
Mayo
Taylor
Esteem needs in Maslow's hierarchy of needs is
top
second from top
third from top
fourth from top
Giving the worker more complex and challenging tasks =
job enlargement
job rotation
job enrichment
job production
Division of labour to create specialisation of simple repetitive tasks was created by
E Mayo
F Taylor
A Maslow
F Herzberg
Paying the worker for each item they make =
bonus
commission
piecework pay
salary
Why is profit-sharing good ?
Managers can pick and choose who gets it
It is guaranteed each year
It is unaffected by costs rising
Everyone benefits fairly
Performance-related pay is most suitable for :
production-line workers
staff making physical products
office, professional staff
office cleaners
Motivation is more important when production is :
capital intensive (machinery)
labour intensive
outsourced
automated
