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WorksheetsWorkshop Questions for Navigators 01/18
Total questions: 13
Worksheet time: 26mins
You encounter two Duplicate Records, what is your next step?
Verify the duplicate and Send an Email to OC Cal Connect
Merge the Two Cases yourself
Email OC Cal Connect
Send a task to Consolata Mogeni
If after speaking with the case it is determined there has been an error in entering their information such as incorrect date of birth or incorrect spelling of a name, what would we do?
Update the correct information on the record
Navigator may update the record
Send a task to Consolata Mogeni in CalConnect to have the information updated
Email OC Cal Connect to update the record
A Case states they have been hospitalized for a tearing their ACL, what referral do we make?
Clinical Advisor
Outbreak
Clinical Advisor and Outbreak Referral
None
How long is the Quarantine timeline for Contacts in Days?
10
12
14
15
Case states a positive test date of 01/12 and no symptoms. However, on 01/15 they reported a fever onset. What is their release of isolation date?
01/22
01/26
01/25
01/23
How many Cases should you assign your Case Investigator their first week?
10
8
5
3
ARE WE INCLUDING THE NUMBER OF CONTACTS IDENTIFIED IN THE PUI?
Yes
No
*Location History*
What do you fill in as for Time In/Out if a Case does not know or remember the time they were at the location?
Put a random time
No time is given so we cannot create it
Ask Case for an approximate time
Leave blank
A Case has passed away and a Clinical Advisor Referral has been made, are you to close the case now?
Yes, close the case
No, keep it open
An Interview is completed, the healthy case stated they have minor symptoms such as mild fever and headache but are not high risk. Would we close this case out?
Yes, Close it
No, Open it
An Interview is completed, the case states they are healthy and have no symptoms. They share that they work in the Operating Room of a Hospital. Would we close this Case out?
Yes, Close the Case
No, Keep for monitoring
A Contact has reported having one symptom, a fever, would we convert them to a Case?
Yes
No
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