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Product Knowledge Test Jan21

Total questions: 25

Worksheet time: 15mins

Name
Class
Date
1.

What is the most recent enhancement have we done in inresto WLA product?

a)

Google Integration

b)

Facebook Integration

c)

Whatsapp Integration

d)

Insta Integration

2.

Will the inventory of QR Codes be provided to the restaurants as a deliverable for digital menu & how much quantity?

a)

No QR codes are being provided.

b)

Yes and Total quantity = No.of Tables X 3

c)

Yes and Total quantity- 8

d)

Yes and Total quantity = No.of Tables X 5

3.

Thank You SMS can be sent in which all ways? (Multi-Select)

a)

Can be sent from reserve app manually.

b)

Can be automated the next day after Dining

c)

Can be sent at the end of the day by clicking on "send to all" in history tab

d)

Can be sent from Feedback App Manually

4.

Is it possible to upload restaurant logo on feedback form?

a)

Yes

b)

No

c)

May be

5.

Which of the following can be configured on the inresto landing page ?(Multi-choice)

a)

Upcoming event creatives

b)

Restaurant's Instagram page

c)

Link to Cancel Reservation

d)

Restaurant's Facebook page

e)

Video links

6.

Downtown Bar has a waiting for 5 bookings as the outlet is fully occupied. Ankit, a priority Guest walks in, what will be his waiting number in the queue?

a)

Number: 1

b)

He won't be kept under waitlist.

c)

Number: 2

d)

Number: 6

7.

Select a "False" statement.

a)

Customize the complete look and feel of your feedback form

b)

Evaluate and analyse your staff’s performance based on the number of feedback collected and average ratings

c)

Guest App theme can be customized per the brand's colors and fonts

d)

Guest App can be used for table management.

8.

What does the "History" tab on inresto reserve app include?

a)

Shows all bookings post check-out.

b)

Bill amount

c)

Feedback

d)

All of the above

9.

What are the type of alerts a customer receive from inResto Reserve? (Multi-Select)

a)

when reservation status changes (waitlisted/confirmed/canceled/denied).

b)

SMS when waiting customer's table is ready

c)

Thank You SMS

d)

SMS when customer earns or redeems spend based loyalty points

e)

None of the above

10.

What is the functionality of inresto-Guest.

a)

Let customer add themselves to the wait-list, saving host's time so that he/she can concentrate on guest service.

b)

Manages reservations and walk-ins on a single platform and manage table from anywhere.

c)

Recognize your loyal customers and incentivize them.

d)

Reconnect with your customers via SMS & Email campaigns.

11.

What does the "Blue" color represent in inResto Table layout?

a)

Unavailable

b)

Billing

c)

Occupied

d)

Free

e)

About to get free

12.

How does a diner get real time update of his/her vehicle?(Multi-Select)

a)

By a personalized link which diner receives via sms.

b)

By real time SMSs.

c)

By Valet driver who parked the car.

d)

By waiter who serves the food

e)

By checking himself in the parking lot

13.

What are the different features of inresto valet? (Multi-Select)

a)

Customer recognition

b)

Digital token

c)

Parking space management

d)

Valet staff management

e)

Restaurant Branding/Reports & Analytics

14.

There is a restaurant which wants to run an offer of buy one and get one free, how would you help the restaurant here?

a)

Inresto dashboard>Offers>Add offer>Select buy one and get one free offer>Enter all the relevant details and save

b)

Inresto dashboard>Offers>Add offer>Select any offer>Enter all the relevant details and save

c)

Inresto dashboard>Offers>Select any offer>Enter all the relevant details and save

d)

Inresto dashboard>Offers>Select buy one and get one free offer > and save

15.

Restaurant manager has called you and asked you that he wants his outlet's timing to changed for weekends till mid night 12am, how would you do it?

a)

Inresto dashboard>Orders>Settings>Store hours>select the days and change the timing accordingly.

b)

Inresto dashboard>Orders>Settings>Store info>select the days and change the timing accordingly

c)

Inresto dashboard>Orders>Settings>delivery timing>select the days and change the timing accordingly

d)

Inresto dashboard>Orders>Settings>customer setting>select the days and change the timing accordingly

16.

There is a restaurant which wants, it's kids menu to be visible on the top of the digital menu page, what steps would you take it to make it first menu to visible?

a)

Inresto dashboard>menu>menu items>Category>Drag the kids menu on the top.

b)

Inresto dashboard>menu>menu items>Drag the kids menu on the top.

c)

Inresto dashboard>menu>menu items>Drag the kids menu on the top

d)

Inresto dashboard>menu>menu items>Drag the kids menu on the top

17.

If a restaurant asks you to launch a campaign for a particular group of customers, how would you do it?

a)

Inresto dashboard>Customers>Customer List>Select customers>Click on launch campaign

b)

Inresto dashboard>Campaign>Campaign History>Select a group>Click on launch campaign

c)

Inresto dashboard>Loyalty>Loyalty History>Select a group>Click on launch campaign

d)

Inresto dashboard>Loyalty>Setting>Select customers>Click on add campaign

18.

How many credits are charged for SMS and Email Campaigns?

a)

1 SMS = 1 Credit, 1 Email = 0 Credit

b)

SMS = 0.5 Credit

1 Email = 0.5 Credit

c)

1 SMS = 1 Credit

1 Email = 1 Credit

d)

1 SMS = 1 Credit, 1 Email = 0.5 Credit

19.

Difference between inResto Campaign and inResto Loyalty?

a)

inResto Campaign - to market your brand and acquire new customers by E-mail Campaings.


inResto Loyalty - to retain existing customers by giving reward points

b)

inResto Campaign - Give reward points to customers on anniversaries and birthdays or based on tags.


inResto Loyalty - Give unique code discounts to be redeemed by customer

c)

inResto Campaign - Can be of two types Discount based or points based.


inResto Loyalty - Can be SMS or Email based

d)

inResto Campaign - incentivize the customer based on Visits till date and spent amount.


inResto Loyalty - Give discounts to customers based on birthdays, anniversary or demographics

20.

What is the setting to enable Drive through feature via Inresto dashboard?

a)

Inresto webdashboard>Orders>Settings>Select Outlet>Choose Available QSR types and check Curbside Box

b)

Inresto webdashboard>Orders>Settings>Choose Available QSR types and check Curbside Box

c)

Inresto webdashboard>Orders>Order History>Settings>Choose Available QSR types and check Curbside Box

d)

Inresto webdashboard>Orders>Order History>>Choose Available QSR types and check Curbside Box

21.

What is Menu Wipe out Feature in regards to Inresto DineIn?

a)

Menu wipe out feature will delete the entire existing menu, including menu items, categories, and parent categories pulled on inresto from SCM.

b)

Menu wipe out feature will edit the entire existing menu, including menu items, categories, and parent categories pulled on inresto from SCM.

c)

Menu wipe out feature will remove the entire existing menu, excluding menu items, categories, and parent categories pulled on inresto from SCM.

d)

Menu wipe out feature will modify the entire existing menu, excluding menu items, categories, and parent categories pulled on inresto from SCM.

22.

A restaurant named Nizam Muglai has an excess inventory of a menu item paneer tikka, how can inresto DineIn help to sell it more ( Multi-Select)

a)

By enabling real time offers on that particular inventory or item.

b)

By cross sell and upsell

c)

By giving more loyalty points to Customers

d)

By showing the menu items more frequently on the website

23.

A client has a menu item on his digital menu with the name of classic sliders with 300 rs of the price, now he has asked you to change the name & the price of the item of the same item, from where such change it possible?

a)

From SCM

b)

From inresto Dashboard

c)

Changes should be made from SCM & inresto simultaneously

d)

From CPOS

24.

An executive is trying to change the image of an menu item since a very long time however failing every time, What can be possible mistake you must be making?(Multi-Select)

a)

He must not have saved the image name with menu item's SKU name.

b)

The image size would be more than 100 KB.

c)

He must not be adding CAT_SKU name of the item.

d)

He must not used $ while remaining the image.

25.

From where we do manage Category sequencing?

a)

Inresto dashboard

b)

From SCM

c)

Contact Product team

d)

Contact inresto support team