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Intro. to Hospitality & Tourism REVIEW #2

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

____________ consists of knives, forks, and spoons that quests will use during a meal.

a)

bakeware

b)

flatware

c)

cookware

d)

glassware

2.

A bartender serves and prepares adult beverages at a bar/lounge/restaurant/special event..

a)

true

b)

false

3.

Seating is a part of the front-of-the-house functions.

a)

True

b)

False

4.

Examples of beverages are

a)

rice and gravy, yams, cole slaw

b)

chocolate cake, apple pie, yeast rolls

c)

water, lemonade, Pepsi

d)

baked chicken, grilled shrimp, clams

5.

A foodservice business may be located within other businesses, such as bookstores.

a)

True

b)

False

6.

The lodging industry consists of hotels, motels, airbnb's, cabins, and resorts.

a)

True

b)

False

7.

A customer or guest is someone who buys products or services from a business.

a)

True

b)

False

8.

The "main course" is defined as the

a)

appetizer

b)

entree

c)

dessert

d)

soup

9.

Customer-focused employees always

a)

are dirty and poorly groomed

b)

have poor posture

c)

make immediate eye contact

d)

have a negative attitude

10.

Buffets are defined as

a)

all you care to eat

b)

customers serve themselves and take food to their tables

c)

food is placed on warming and/or cooling tables to preserve the food

d)

all the above