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WorksheetsSupply-PKT-January-2
Total questions: 15
Worksheet time: 8mins
What is the "Penalty for not wearing Shield" for Rapido Plus captain in Delhi?
Min amount 15 and max 45 rupees
150 rs to 500rs
No Penalty
Zakir from Ahmedabad Referred Aakir on the 10th of January and he completed 50 rides in 15 days How much they get a referral bonus and Joining Bonus? (B2C)
400 for Zakir & 200 Aakir 50 rides in 15 days
Rs. 200 for Zakir and 150 for Aakir 50 Rides in 15 Days
No Referral
Rs 150 for Zakir & Aakir 50 Rides in 15 Days.
Radhe Shyam called Man Mohan for Zomato Service addition, who is from Chennai, while explaining, Man Mohan said for every ride he is charged 5% addition, why it is so...?
Because Man Mohan didn't upload his PAN/aadhaar Card
Platform charge Changed
Rider busy Penalty
None of the above
Anushka Sharma Spoke to Virat Kohli, who is a captain from Bangalore, He installed the app and uploaded all the documents, but not watched the video, hence Anushka guided him to watch the video and disposed of the call, now what should be the Disposition for the same..?
Callback>>Asked to callback later
Callback>>He will upload the documents later
Callback>>Training Video Not Seen
Callback>> He will install the app
Aravind wants to add B2B services to his Bike Taxi profile, Pavan called him today, what are the details to be explained to Aravind?
Pay Slab details
App Training & Demand Locations
Penalties & Peak Hours
Helmet, T-Shirt, Bag & Mobile holder details
Zomato/Swiggy Care & Captain Care
Does Anjan want to change his mobile number, and his profile is not activated in any other number, what are the rules for the same?
The wallet balance should be zero, If the Wallet balance is Upto 5rs can be done
A new number should not be registered with us as a customer/captain.
Captain should have not done any rides that day.
-ve balance can't be done
Just activate the number which Anjan wanted to work from.
Rapido Provides Covid insurance with 20,000 sum assured for Captains who all are infected with Covid.
True
False
What is Captain Self-Help Bot-"Unable to Swipe"?
It is bot support for captains that help in quick resolutions for our Captains for unable to swipe issue. It gave Captains a way to update the status themselves (with limits on usage at day level currently)
It is Chat support for captains that help in quick resolutions for our Captains, for unable to swipe issue.
None of the above
Do we have incentives for captains from Mumbai, If yes, what the incentives
Yes, Captain Should Complete 6 orders/rides & 30 Km from Morning 6 am to 12 pm, he will get 140 rs
Yes, Captain Should Complete 12 orders/rides & 30 Km from Morning 6 am to 12 pm, he will get 140 rs
No Incentives
Can we assign food services for auto captains?
No
Yes
Can we accept the PP for activation?
NO
YES
Is this DL Eligible for Bike taxi activation..?
NO
YES
What is the Error in this profile...?
Space Between DL number, which is incorrect
Profile name & DL name not matching
Its Just Perfect
None of the above
Pulsar 200 RS & Jawa Perak bike are eligible for Bike taxi activations...?
No
Yes
What is the call flow to be followed, for the Captain from Hyderabad City has watched the Training video and completed LMS (CU)?
Standard call opening>>Validate the docs(correct or not)>Probe whether he understood the LMS or not>> If the captain confirms he understood>> activate the profile and pitch for one ride & Close the call.
Explain Complete Call flow & Follow the sop.
