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OFFICE SIMULATION - BONA

Total questions: 10

Worksheet time: 10mins

Name
Class
Date
1.

An art of guiding and directing personal or employees in the organization in the use of various means such as machines equipment, office forms, manual, methods etc

a)

office procedure

b)

office management

c)

office simulation

2.

The set of conventional rules of personal behaviour in polite society, usually in the form of an ethical code that delineates the expected and accepted social behaviors that accord with the conventions and norms observed by a society, a social class, or a social

group.

(a)  

3.

A systematic arrangement of office equipment, machines and furniture and providing adequate space to office personnel for regular performance of work with efficiency.



(a)  

4.

It is a kind of layout wherein allotted to different sections of a division in the office so that all employees on an individual office

a)

virtual layout

b)

modular layout

c)

cubicle/cellular layout

5.

Is a set of well proven rules designed to move business along in a meeting while maintaining order and controlling the communications process. Its purpose is to help groups accomplish their tasks through an orderly, democratic process

a)

note taking

b)

mintues

c)

itinerary

d)

parliamentary

6.

All are 5 R's of note taking except

a)

review

b)

record

c)

recite

d)

retain

7.

´Evaluate the impact of workflow in an office?

4 lines
8.

3.Evaluate the effectiveness of communication

skills in the office.

4 lines
9.

A special type of notes which are compiled at meetings by an appointed note-taker. The note taker could be a professional, or they could be one of the attendees who has been assigned the task for that meeting. They provide a written report about the meeting, which includes the place, date and time of the meeting, the purpose of the meeting, who attended the meeting and a list of the things which were discussed at the meeting

(a)  

10.

1.Discuss the importance of etiquette – as a person, as part of an organization, as part of the society.

4 lines