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NON-EU partners: first steps

Total questions: 11

Worksheet time: 6mins

Name
Class
Date
1.

Using of the platform is ...

a)

Free

b)

has a monthly fee

2.

Delivery of the order from you to our office at Germany

a)

Included in the price

b)

Paid separately

3.

Where the orders are published?

a)

Support

b)

My Orders

c)

JOB BOARD

4.

How do we pay?

a)

Invoice

b)

Bank card

c)

Cash

5.

All given prices include shipping and customs clearance costs (DAP Ottobrunn).

a)

True

b)

False

6.

Do I have to provide a photo report of the order?

a)

No

b)

Yes

7.

Does Xometry work with prepayment?

a)

Yes

b)

No

8.

Imagine that you took an order, but you can't make it (changed your mind, don't have time, another reason). What should you do?

a)

Write us an email

b)

Nothing

9.

How many days should the order delivery take?

a)

It doesn't matter

b)

Delivery of the order should not exceed 7-10 days

c)

Delivery of the order should not exceed 1-2 days

10.

Do I need to respond to emails from Xometry?

a)

Yes

b)

No

11.

Can I cancel an order that I took into production if I change my mind?

a)

No, I have to produce it

b)

Yes, but it is NECESSARY to report about it ASAP to Xometry