Font size
WorksheetsSocialSkills_R2
Total questions: 20
Worksheet time: 10mins
It’s said that a genuine smile is almost impossible to produce on command. But what gives away a fake one?
The smile begins slowly and spreads across the rest of the face
There is a lack of crinkles around the eyes
The person's eyes close slightly
Eye contact is an important part of communication, and a lack of it can imply deception. To avoid staring at somebody, how can you naturally strike a balance?
When breaking eye contact, look to the left or the right
Look down at the floor every 30 seconds or so
Look just past the person whose gaze you can no longer hold
When you stand up to talk in front of a group of people, what can you do to exude confidence?
Strike a wide stance
Try to position a desk or table between you and your audience
Clasp your hands in front of you
Which of these signals suggest the person you are speaking to might not be telling the whole truth?
They make steady eye contact
They make frequent hand to face touches, including attempts to cover their mouth
They answer you fairly promptly
You need to ask some tough questions about your team’s performance, and you notice that your team leader’s leg is shaking. Does that suggest:
He’s feeling bored by the conversation
He’s feeling jittery about your line of questioning
He is exuding confidence
While addressing a senior member of your team about staffing changes, she suddenly crosses her arms. Do you take that to mean:
She suddenly feels cold.
She's not sure what to do with her hands.
She is feeling defenceless, and is trying to shut out what is being proposed.
Which of these is not advisable to make facts interesting?
By narrating them as a story
Through an anecdote
With the help of a personal incident
By stating them as points
Active listening includes...
making eye contact.
stating your opinion.
nodding your head in understanding.
Both making eye contact and nodding your head.
Which of the following is pushy and disrespectful behavior?
Assertive behavior
Passive behavior
Behavior
Aggressive behavior
There is an employee who is generally on time but one day he reaches the office late:
Ask him to go home.
Suspend his salary for that day.
Will scold him
will take action after knowing the reason
The power to prorogue the Lok Sabha rests with
the speaker
the president
the prime minister
the minister for parliamentary affairs
Which one of these are a part of RESPONSIBILITIES on Cleanliness??(choose one or more)
Not spitting on the roads
Keeping your surroundings clean
Petting every single stray dog you see
Being kind to your neighbor
When going to an interview it is appropriate to wear what? Check all the apply.
A man should wear a suit and tie.
A woman should wear jeans and a collared shirt.
A woman should wear a dress and jacket
Males/females should wear dress shoes
Males/females should wear dress shoes
It is legal to break traffic signal if there is a emergency vehicle behind so that it passes through without delay?
True
False
What are the four types of dress codes for the workplace?
Casual, Semi-Casual, Formal and Business Professional
Smart Business, Business Professional, Semi Formal and Super Formal
Casual, Business Casual, Business Professional and Formal
Formal, Business Casual, Semi-Formal Business and Interview Attire.
When it comes to making a favorable impression on interviewers -
Interviewees should make sure that they have thought carefully about what they want to say before they begin to work on their body language and style.
Candidates with strong experience and skills should avoid using energetic body language
Candidates with comparatively weaker experience or skills may be able to cover up their disadvantages by adopting more energetic body language
Interviewees with comparatively weaker experience or skills should speak with more energy and enthusiasm - but they should avoid using overly confident gestures
For anyone that has trouble with communication, you need to ensure what?
You have an interpreter
You have paper and pen to write for them
You make extra time for their cares
You speak slowly and clearly
You only use simple words
You just accepted a job after at a new company. It begins in a month so you are going to wait two weeks to give your notice. The next day the boss comes in and explains how he wants to restructure the department and role in pivotal
To prevent his plans from going awry, you to decide to tell him now that you are leaving in a month.
You go along with his plans for now but still give your two weeks notice so that he receives ample warning time and you are not let go a month before your new job starts.
You wait until your last day to tell him that you are done and it was nice knowing him.
You try and avoid getting involved in this initiative
You are working on a task of national importance given to you by a very senior executive . Mr. Sindhu who has trusted you and given the problems to you over others. However, you are confronted with an unexpected problems/challenge and you have to apply discretion.
Skip the problem and continue working. You need not address unexpected problems and you cannot deliver a perfect solution.
Delegate the problems to your subordinates/team members
Analyse the problems, formulate an approach to deal/skip/defer the problems. Involve team members/subordinates/superiors accordingly and always hold responsibility.
Try to solve it yourself and claim for the credit
Which of these is required to convey large information?
Voice
Tone
Body language
Preparation
