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Formal Emails

Total questions: 20

Worksheet time: 10mins

Name
Class
Date
1.

What is the best way to end an email politely?

a)

Thanks!

b)

Sincerely,

c)

Bye,

d)

I hope you can help me.

2.

One of the most important elements of an email is the subject line.

a)

True

b)

False

3.

There is also a more formal style that is ............ and polite, and uses longer, standard expressions.

a)

careful

b)

simple

c)

easy

d)

comfortable

4.

................Mr Kovacs.

a)

Dear

b)

Hi

c)

Hope

d)

Wow

5.

Kind...........

a)

regards

b)

regard

c)

thank you

d)

thanks

6.

.............. sincerely.

a)

Your

b)

Yours

c)

My

d)

Mine

7.

Would it be possible for us to…....…that part of the contract?

a)

renegotiate

b)

walk

c)

run

d)

operate

8.

How do you properly format an email?

a)

Subject, Salutation, Body, Signature

b)

Subject, Body, Signature, Closing

c)

Signature, Body, Salutation, Subject

d)

Subject, Salutation, Body, Closing, Signature

9.

What is something to remember when communicating with a teacher?

a)

Use slang

b)

Be polite and professional

c)

wear a hat

d)

send compliments, lots of them

10.

What type of discourse should be included in emails to teachers or your coach?

a)

informal

b)

formal

c)

sarcastic

d)

silly

11.

What is a good example of a salutation?

a)

Hey

b)

Thank you,

c)

Sincerely,

d)

Dear Mrs. Stough,

12.

When sending a message to a teacher, always...

a)

use all CAPS

b)

Be specific and follow email etiquette

c)

Be super flattering to get what you want

d)

Tell them all of the details, even the personal things that aren't relevant to the email.

13.

What does BCC stand for?

a)

Blind Carbon Copy

b)

Big Carbon Copy

c)

Blind Confidential Copy

d)

Big Confidential Copy

14.

What does CC stand for?

a)

Carbon Copy

b)

Confidential Copy

c)

Carbon Confidential Copy

d)

Carbon Communication

15.

When should I use the BCC option in a formal email?

a)

When I want to send a copy of something without the recipient knowing

b)

When I want someone else to be clued in on who I am communicating with

c)

When I want to inform a faculty advisor of communications with a professor or someone similar

d)

All of the above are good reasons

16.

True or False: It's a good idea to have a pre-made signature in your emails

a)

True

b)

False

17.

True or False: When things are written in ALL CAPS it means you are excited.

a)

True

b)

False

18.

True or False: It's a good idea to spellcheck your email before sending it

a)

True

b)

False

19.

When emailing anyone it's ok to leave the subject line blank

a)

True

b)

False

c)

Depends

20.

If you are emailing a professor/teacher/anyone that doesn't know you very well; you should include your contact information in some part of the email.

a)

True

b)

False