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Integrated Management System

Total questions: 100

Worksheet time: 2hrs 39mins

Name
Class
Date
1.

(a)   is still optional for all parties to the convention. To date, very few parties have elected to issue certificates in this way.

2.

Allow for shipboard organization to be in line with modern technological developments and to open up a new career path for seafarers.

(a)  

3.

STCW certificates awarded in the (a)   way are classified according to which department of the ship (deck or engine) you work in.

4.

Watch-keeping officer in charge of a navigational watch, you will need to be ___________________ in the specific functions stated for that level of responsibility.

a)

Responsive

b)

Competitive

c)

Technologically driven

d)

Innovative

5.

When was the first Convention of International Maritime Organization (IMO) adopted.

(a)  

6.

It was clear that STCW-78 was not achieving its aim of raising professional standards worldwide, and so IMO members decided to amend it. What year?

(a)  

7.

IMO members decided to amend it. This was done in the early 1990s, and the amended convention was then called ____________.

a)

STCW 78

b)

STCW 80

c)

STCW 84

d)

STCW 95

8.

Requirements for the new minimum rest hours and a record of hours of work must be complied with, came into force for all countries. What year it was imposed.

(a)  

9.

Section III/5 every able seafarer engine serving on a sea going ship powered by main propulsion machinery of ___________ propulsion power or more shall be duly certificated.

a)

500 KW

b)

750 KW

c)

900 KW

d)

1300 KW

10.

Engine department, Regulation III/4.2.1 mandatory minimum requirements for certification of rating forming part of a watch in a manned engine room or designated to perform duties in a periodically unmanned engine room.

(a)  

11.

What certificates required by the STCW convention of 2010 amendments

(a)  

12.

Issued by the shipowner or master of the vessel to attest that the seafarer has participated in a safety drill or has completed some type of training.

(a)  

13.

The Code establishes safety management objectives and requires a safety management system (SMS) to be established by “the Company”, which is defined as the shipowner or any person, such as the manager or bareboat charterer, who has assumed responsibility for operating the ship.

(a)  

14.

The ISM Code was amended in December 2000 by resolution (a)   , and these amendments entered into force on 1 July 2002. It was further amended in December 2004 by resolution MSC.179(79), and these amendments entered into force on 1 July 2006.

15.

DOC is issued by the (a)   and valid for 5 years, with annual verification by FSA within 3 months before or after the anniversary date.

16.

A ship can only be operational with a valid (a)   issued to a company.

17.

(a)   is issued to ship by the FSA. The period of validity for SMC is 5 years with annual verification within 3 months before or after the anniversary date. Interim verification is done between 2nd and 3rd-anniversary dates. SMC can be withdrawn if the annual verification is not requested or there is a reported major non-conformity.

18.

(a)   is issued to a company newly established or a new type of ship is added to an existing DOC. IDOC is issued by the FSA and valid for not more than 12 months.

19.

(a)   is issued to a new ship on delivery or when a company takes on responsibility for the operation of a ship which is new to the company or when a ship changes flag.

20.

Its intended to support the implementation of an environmental management plan in any organization in the public or private sector.

(a)  

21.

Its an internationally recognized standard for environmental management systems (EMS).

a)

ISO 2001

b)

ISO 1400

c)

ISO 14001

d)

ISO 9001

22.

The current version of ISO 9001 was released in _________________.

a)

September 2015

b)

September 2014

c)

2012

d)

2010

23.

Where security awareness is not included in the qualification for the certificate to be issued, (a)   shall be issued indicating that the holder has attended a course in security awareness training.

24.

December 2000 by resolution, ISM was amendments,MSC.104(73), and these amendments entered into force on (a)   .

25.

How many times did ISM Code was amended?

a)

Three times

b)

Four times

c)

Five times

d)

Six times

26.

In July 1, 2010 the amendments entered into forced, how many times then it was amended.

a)

Three times

b)

Four times

c)

Five times

d)

Six times

27.

STCW Convention Regulation VI/6 came into effect on (a)   and this applies to all persons employed or engaged in any capacity on ships, prior to being assigned shipboard duties and, seafarer who is designated to perform security duties as stated in the Ship Security Plan.

28.

(a)   for seafarers with designated security duties applies to every seafarer who is designated to perform security duties as stated in the Ship Security Plan and also includes anti-piracy and anti-armed robbery related activities.

29.

The (a)   familiarization training shall be conducted by the ship security officer or an equally qualified person.

30.

Seafarers and shipboard personnel are NOT security experts and it is not the aim of the provisions of the Convention or this Code to convert them into security specialists.

a)

TRUE

b)

FALSE

31.

Seafarers and shipboard personnel should receive adequate security-related training or instruction and familiarization training so as to acquire the required knowledge and understanding to perform their assigned duties and to collectively contribute to the enhancement of maritime security.

a)

TRUE

b)

FALSE

32.

ISO 9001 is defined as the international standard that specifies requirements for a (a)  

33.

ISO 9001:2015 applies to any organization, regardless of size or industry. More than one million organizations from more than (a)   countries have applied the ISO 9001 standard requirements to their quality management systems.

34.

By looking at the overall process interactions through the process approach of ISO 9001, you will be able to more easily find improvements in efficiency and cost savings. This is done through eliminating the waste that can occur when processes are maintained without a view of the inefficiencies that can arise during process handoff. The better process flow can also be used to drive efficiencies towards fewer errors and resulting reworks, which can improve cost savings.

a)

Engagement of employees

b)

Better process integration

c)

Improvement of customer satisfaction

d)

Create a continual improvement culture

35.

– A second quality management principle of ISO 9001 is the need to use evidence-based decision making. By driving your decisions based on the evidence, rather than on “gut feelings,” you can be more focused on applying resources to the areas that will improve efficiencies and increase cost savings with less trial and error to find the right decision.

a)

Engagement of employees

b)

Better process integration

c)

Improve your evidence for decision making

d)

Create a continual improvement culture

36.

Employees who are involved in the improvements of the processes they work with are happier and more engaged employees.

a)

Engagement of employees

b)

Better process integration

c)

Improve your evidence for decision making

d)

Create a continual improvement culture

37.

By improving your customer satisfaction, you will retain more repeat customers since happy and satisfied customers are the key to keeping customer loyalty. And such customers bring in additional revenues.

a)

Engagement of employees

b)

Better process integration

c)

Improve your evidence for decision making

d)

Improvement of customer satisfaction

38.

By improving your customer satisfaction, you will retain more repeat customers since happy and satisfied customers are the key to keeping customer loyalty. And such customers bring in additional revenues.

a)

Engagement of employees

b)

Better process integration

c)

Improve your evidence for decision making

d)

Improvement of customer satisfaction

39.

minimum qualification standards for masters, officers and watch personnel on seagoing merchant ships and large yachts.

(a)  

40.

STCW was adopted in 1978 by conference at the International Maritime Organization (IMO) in (a)   and entered into force in 1984.

41.

Everything about ISO 9001:2015 is centered between customer requirements and customer satisfaction. This goes to show the increased emphasis of customer satisfaction as integral in ISO 9001:2015.

(a)  

42.

The requirement to understand the quality policy is new from ISO 9001:2008. They emphasized the need for all levels of the organization to be involved.

(a)  

43.

A fundamental principle at the heart of many quality management systems is “Plan – Do – Check – Act”, ISO 9001 is no exception.

(a)  

44.

The advantage of the (a)   is that it provides ongoing control between the individual processes within the system, as well as control over their combination(s) and interaction(s).

45.

(a)   is integral to the process approach to management. As you process down the plan do check act process, at the point of checking or evaluation, a decision must be made before taking action, that decision is whether or not to seek continual improvement.

46.

Making decisions is never easy and naturally involves a degree of uncertainty, but ensuring your decisions are based on the analysis and evaluation of data is more likely to produce the desired result.

(a)  

47.

Interested parties influence the performance of an organization. Sustained success is more likely to be achieved when an organization manages relationships with its interested parties to optimize their impact on its performance.

(a)  

48.

The IMO Convention on Standards of Training Certification and Watchkeeping of Seafarers adopted a new set of amendments in Manila in 2010 called (a)   .

49.

These amendments were necessary to keep training standards in line with new technological and operational requirements that require new shipboard competencies.

(a)  

50.

It is designed to help any organization (small or large) identify and control the environmental impact of its activities, products, and services and to continuously improve its environmental performance, taking into consideration environmental protection, prevention of pollution, and socio-economic needs.

(a)  

51.

(a)   is an international network of national standards institutes working in partnership with governments, industry and consumer representatives, whose mission is to promote the development of global standardization for the purpose of facilitating the international exchange of goods and services.

52.

If your contracts or tenders require an ISO 14001 certification, then this is an obvious benefit. But, even if it is not a formal requirement, very often your customers, neighbors, and the local community will be interested in how you care for the environment around you.

a)

Help you comply with legal requirements

b)

Improvement in cost control

c)

Improve your image and credibility

d)

Higher rate of success when implementing changes

53.

One of the most important benefits that can be derived from implementing ISO 14001 is to provide you with a framework for identifying, monitoring and complying with the various environmental requirements that apply to your processes.

a)

Help you comply with legal requirements

b)

Improvement in cost control

c)

Improve your image and credibility

d)

Higher rate of success when implementing changes

54.

All companies want to reduce costs – this is a fact of life in today’s world economy – but you may wonder how an environmental management system can help with cost control.

a)

Help you comply with legal requirements

b)

Improvement in cost control

c)

Improve your image and credibility

d)

Higher rate of success when implementing changes

55.

When putting these improvement activities in place, you can greatly increase the chances that you will be successful the first time by tracking the improvement through good data collection – and even if the initiative goes off track, you will find this out sooner so that you can correct problems and recover faster.

a)

Help you comply with legal requirements

b)

Improvement in cost control

c)

Improve your image and credibility

d)

Higher rate of success when implementing changes

56.

Through these systematic processes, you can better build your public image and reduce your costs as identified above, but to continue to do this can help your employees find new and better ways to reduce your environmental impact and save time and resources when they improve the processes.

a)

Help you comply with legal requirements

b)

Reduce employee turnover

c)

Improve your image and credibility

d)

Enable quicker improvement of processes

57.

Engaged employees in a group effort to reduce the company’s environmental footprint will often have an increased employee focus and retention, and it is easier and less expensive to retain employees than it is to recruit and train new employees.

a)

Help you comply with legal requirements

b)

Reduce employee turnover

c)

Improve your image and credibility

d)

Enable quicker improvement of processes

58.

The main reason to implement an environmental management system using the ISO 14001 requirements is to help the environment by causing less of a negative impact and reducing your environmental footprint.

a)

TRUE

b)

FALSE

59.

If people are not involved, every goal and target will require a lot more time and effort to be reached. Many believe that only a small group of people in an organization are responsible for the EMS but nothing is farther from the truth; the whole organization is responsible for the implementation, maintenance and improvement of the EMS.

(a)  

60.

Organizations need to use the EMS as a tool to effectively define and monitor applicable legal requirements and other requirements. By using the EMS as a tool for assuring regulatory compliance, an organization can better plan the expenses associated with permits, reporting and monitoring legal requirements, which will reduce the frequency and severity of violations and their associated costs.

(a)  

61.

Organizations need to focus on improving the efficiency of their processes and not just on controlling environmental aspects after they have been generated. It’s essential to control and prevent contamination, but an ISO 14001 EMS needs to go beyond this point and focus on improving processes.

(a)  

62.

Every organization is different and so are their environmental aspects and impacts. It is essential to define and use the performance indicators that will allow organizations to effectively monitor their performance and identify opportunities for improvement.

a)

Higher Efficiency

b)

Using the Right Performance Indicators

c)

Regulatory Compliance

d)

Improving Customer Relations

63.

Organizations need to establish relationships based on trust and respect with regulatory bodies, communities and everyone that may affect their EMS. Good relationships with internal and external customers will contribute in the success of the ISO 14001 EMS.

a)

Higher Efficiency

b)

Using the Right Performance Indicators

c)

Regulatory Compliance

d)

Improving Customer Relations

64.

(a)   is one of the

International Standard for Occupational Health and Safety Management Systems.

It provides a framework for the effective management of OH&S including all

aspects of risk management and legal compliance. It addresses occupational

health and safety rather than any specific product safety matters.

65.

The following are OHSAS 18001 three main goals or purposes EXCEPT:

a)

Maintain and promote Worker’ health and safety.

b)

Developing work culture supporting Health and Safety.

c)

Improve work conditions in the workplace.

d)

Implementation and Operations

66.

OHSAS 18001 has been replaced by ISO 45001 - published on (a)   , the new international standard for occupational health and safety management systems (OHSMS).

67.

A greater operational efficiency usually involves renewal of equipment or facilities, and an improved design of production processes that will result in a reduction of inputs (energy, water and other resources) and also a reduction of waste.

a)

Higher Efficiency

b)

Using the Right Performance Indicators

c)

Regulatory Compliance

d)

Improving Customer Relations

68.

Mandatory Minimum Requirements for Security-Related Training and Instruction for All Seafarers

(a)  

69.

This resolution was adopted on 1 January 2010, and the amendments entered into force on 1 July 2010. The Code was further amended in June 2013 by resolution MSC.353(92) and these amendments entered into force on (a)   .

70.

STCW Convention Regulation VI/6 came into effect on January 1,2014 and this applies to all persons employed or engaged in any capacity on ships, prior to being assigned shipboard duties and, seafarer who is designated to perform security duties as stated in the (a)   .

71.

Security-related familiarization training is required from (a)   and only needs to be given once in the seafarer’s career as there is no requirement for refreshment or revalidation

72.

Seafarers and shipboard personnel should receive adequate security-related training or instruction and familiarization training so as to acquire the required knowledge and understanding to perform their assigned duties and to collectively contribute to the enhancement of (a)   .

73.

The (a)   was the first to establish minimum basic requirements on training, certification and watchkeeping for seafarers on an international level. Previously the minimum standards of training, certification and watchkeeping of officers and ratings were established by individual governments, usually without reference to practices in other countries.

74.

Article _______ requires Parties to apply the control measures to ships of all flags to the extent necessary to ensure that no more favorable treatment is given to ships entitled to fly the flag of a State which is not a Party than is given to ships entitled to fly the flag of a State that is a Party.

a)

Article II

b)

Article IV

c)

Article VIII

d)

Article X

75.

On (a)   , the IMO adopted a comprehensive revision of STCW. It also included a proposal to develop a new STCW Code, which would contain the technical details associated with provisions of the Convention.

76.

It is important from an employee perspective since it promotes employee health and safety, but it is also important from an employer’s perspective since any lapses could have legal, social, and financial consequences for the organization.

(a)  

77.

In this sub-clause, there is a requirement for a system that ensures that health and safety programs with objectives and targets are consistent with the policy, which includes the commitments to compliance with legal and other requirements, continual improvement, and prevention of injury and ill health.

a)

Legal and other requirements

b)

Objectives and Programs

c)

Planning

d)

OH&S Policy

78.

Implementation of any management system is not possible without the commitment from Management. So commitment from management is very important and it is reflected through _________ for Organization.

a)

Legal and other requirements

b)

Objectives and Programs

c)

Planning

d)

OH&S Policy

79.

The intent of this sub-clause is to identify the legal and other requirements that pertain to its operations and activities so that the company can ensure that they are incorporated in the OHSMS.

a)

Legal and other requirements

b)

Objectives and Programs

c)

Planning

d)

OH&S Policy

80.

Risk is the likelihood of a harmful effect, whereas hazard is the potential source of that harm.

a)

Legal and other requirements

b)

Objectives and Programs

c)

Planning

d)

OH&S Policy

81.

In matters of safety and pollution prevention, it is the commitment, competence, attitude and motivation of individuals at all levels that determines the end result.

a)

TRUE

b)

FALSE

82.

The Code establishes safety management objectives and requires a safety management system (SMS) to be established by (a)   , which is defined as the shipowner or any person, such as the manager or bareboat charterer, who has assumed responsibility for operating the ship.

83.

Development of plans for shipboard operations, instructions and checklists for key shipboard operations concerning the safety of the ship and pollution prevention. Tasks involved should be defined and assigned to qualified personnel.

a)

Certification and Verification

b)

ISM Code Implementation on Ship

c)

Functional requirements for SMS

84.

Instructions and procedures to ensure safe operation of ships and protection of the environment in compliance with relevant international and flag State legislation.

a)

Certification and Verification

b)

ISM Code Implementation on Ship

c)

Functional requirements for SMS

85.

A ship can only be operational with a valid DOC (Document of Compliance) issued to a company. DOC is valid for ship types it lists e.g. tanker, gas carrier, container ship etc. DOC is issued by the FSA (Formal Safety Assessment) and valid for 5 years, with annual verification by FSA within 3 months before or after the anniversary date.

a)

Certification and Verification

b)

ISM Code Implementation on Ship

c)

Functional requirements for SMS

86.

On completion of the training the seafarer shall have sufficient knowledge to perform on board designated security duties, including anti-piracy and (a)   related activities.

87.

Security training for seafarers with designated security duties is required from (a)   and only needs to be given once in the seafarer’s career as there is no requirement for refreshment or revalidation.

88.

The expression “with designated security duties” in section (a)   denotes those having specific security duties and responsibilities in accordance with the ship security plan.

89.

In circumstances of exceptional necessity, when the shipboard security-related duties are required to be undertaken by a person qualified to perform designated security-related duties and such a person is temporarily unavailable, the (a)   may permit a seafarer without designated security duties to perform such duties provided such a person has an understanding of the ship security plan.

90.

Where security awareness is not included in the qualification for the certificate to be issued, a (a)   shall be issued indicating that the holder has attended a course in security awareness training.

91.

Where training in designated security duties is not included in the qualifications for the certificate to be issued, a certificate of proficiency shall be issued indicating that the holder has attended a course of training for designated security duties.

a)

TRUE

b)

FALSE

92.

Every Party shall compare the security training standards required of seafarers with designated security duties who hold or can document qualifications before the entry into force of this regulation with those specified in section A-VI/6, paragraph 7 of the STCW Code, and shall determine the need for requiring these seafarers to update their qualifications.

a)

TRUE

b)

FALSE

93.

. This goes to show the increased emphasis of customer satisfaction as integral in ISO 9001:2015. We conclude the discussion of customer satisfaction in standard in 9.1.2 Customer Satisfaction with a new directive in the 2015 edition of ISO 9001 where the “organization shall monitor customer perceptions of the degree to which their needs and expectations have been fulfilled”.

(a)  

94.

Organizational Knowledge is brand new to ISO 9001:2015 requiring the organization to determine the knowledge necessary for the operation of its presses and to achieve conformity. The previous edition of ISO 9001 gave no consideration to such things as organizational knowledge or as its often referred to “tribal knowledge”.

(a)  

95.

Very often the output from one process directly forms the input to the next. As process connect where the output of one is the input of the other, we arrive at the idea of a process approach base to management

(a)  

96.

Reacting to changes in the internal and external environment is necessary if you want to continue to deliver value for your customers. This is of paramount importance today when conditions evolve so quickly.

(a)  

97.

It is important to understand cause and effect relationships and potential unintended consequences. Facts, evidence and data analysis lead to greater objectivity and confidence in decisions made.

(a)  

98.

The (a)   prescribes minimum standards relating to training, certification and watchkeeping for seafarers which countries are obliged to meet or exceed.

99.

It provides a framework for the effective management of OH&S including all aspects of risk management and legal compliance. It addresses occupational health and safety rather than any specific product safety matters

(a)  

100.

The OHSAS 18001 standard requires that the top management be accountable and take the ultimate responsibility for OH&S and the OHSMS. Hence the role of top management is very important.

a)

TRUE

b)

FALSE