WorksheetsAdmin - Mail Handling 1
Total questions: 27
Worksheet time: 14mins
Every organisation has a mail room department.
True
False
In the UK we use the Royal Mail postal service.
True
False
Apart from the Royal Mail, business can send mail by ...
Hermes
Amazon
Courier
UPS
Although businesses still have Fax machines. Fax machines are being replaced by ....
First Class Mail
Special Delivery
EDiary
The mail room deal with ...... types of mail
Incoming mail
Outgoing mail
Internal mail
All of the mentioned mail
Incoming mail, comes from
Colleagues
Managers
Suppliers
Receptionist
Outgoing mail, goes to ....
Colleagues
Managers
Banks
Receptionist
Internal mail mail, goes between....
Customers
Branches
Banks
Receptionist
Which piece of mail room equipment would you use to - open large amounts of mail?
Electronic Letter Opener
Date Stamp
Scanner
Computer
Which piece of mail room equipment would you use to - date receipt of incoming mail?
Electronic Letter Opener
Date Stamp
Scanner
Computer
Which piece of mail room equipment would you use to - create a digital copy of a document?
Electronic Letter Opener
Date Stamp
Scanner
Computer
Which piece of mail room equipment would you use to - email digital correspondence?
Electronic Letter Opener
Date Stamp
Scanner
Computer
Which piece of mail room equipment would you use to - collect mail for specific departments or individuals?
Sorting Trays
Mail Trolley
Shredder
Photocopier
Which piece of mail room equipment would you use to - help deliver incoming mail around the organisation, and collect outgoing mail?
Sorting Trays
Mail Trolley
Shredder
Photocopier
Which piece of mail room equipment would you use to - destroy confidential material?
Sorting Trays
Mail Trolley
Shredder
Photocopier
Which piece of mail room equipment would you use to - produce multiple copies of identical documents?
Sorting Trays
Mail Trolley
Shredder
Photocopier
Which piece of mail room equipment would you use to - produce address labels?
Printer
Folder Inserter
Postal Scales
Franking Machine
Which piece of mail room equipment would you use to - fold letters and document and place them in envelopes?
Printer
Folder Inserter
Postal Scales
Franking Machine
Which piece of mail room equipment would you use to - calculate the cost of postage?
Printer
Folder Inserter
Postal Scales
Franking Machine
Which piece of mail room equipment would you use to - print postage of a letter instead of using a stamp?
Printer
Folder Inserter
Postal Scales
Franking Machine
Which piece of mail room equipment would you use to - send a scanned document?
Fax machine
Voicemail
Which piece of mail room equipment would you use to - leave a message when no one is available to answer the phone?
Fax machine
Voicemail
Details recipient, department, number of pages being sent in the fax. This describes a.....
Remittance book
Postage book
Circulation slip
Internal mail envelop
Fax cover sheet
Mail being sent between branches are put into these. This describes a.....
Remittance book
Postage book
Circulation slip
Internal mail envelope
Fax cover sheet
Used when a piece of correspondence needs to be seen by more than one person. This describes a.....
Remittance book
Postage book
Circulation slip
Internal mail envelope
Fax cover sheet
Used to record any money spent on postage . This describes a.....
Remittance book
Postage book
Circulation slip
Internal mail envelope
Fax cover sheet
Used to record any payments received . This describes a.....
Remittance book
Postage book
Circulation slip
Internal mail envelope
Fax cover sheet
