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Topic 3 Quiz 1 Social Media, Website and Intranet.

Total questions: 10

Worksheet time: 8mins

Name
Class
Date
1.

Give two disadvantages of Social Media

a)

Negative Comments – customers can make negative comments which are untrue or unfair

b)

Speed – businesses can post messages instantly etc to their customers

c)

Information Overload – too much information being passed on / offers etc that customers can be switched off

d)

Cost of staff / warehouse to run an online business

2.

Give two advantages of a Website

a)

Website Optimisation – your business can get lost in the vast amounts of websites available unless you use a lot of money to promote it

b)

Can communicate with a wider audience/customer base

c)

No need to communicate face-to-face, no need for high street premises

d)

Instant information - Once information is stored by one employee, it is available to all employees who have access.

3.

Give two advantages of an Intranet

a)

Can communicate with a wider audience/customer base

b)

Due to the easy of sharing information, the amount of emails may increase and pile up quickly, putting pressure on staff

c)

Instant information - Once information is stored by one employee, it is available to all employees who have access.

d)

Reduces travel as employees can communicate via the intranet without having to travel from branch to branch etc

4.

Two advantages of Social Media are

a)

Speed – businesses can post messages instantly etc to their customers

b)

Competition – it is much easier for customers to compare your prices / offers etc with rival businesses

c)

Time – social media can be accessed 24/7 so customers can visit and see what is happening / find out information etc

d)

Less interaction between staff leading to isolation of staff within the business

5.

Give two disadvantages of an Intranet

a)

Due to the easy of sharing information, the amount of emails may increase and pile up quickly, putting pressure on staff

b)

Competition – it is much easier for customers to compare your prices / offers etc with rival businesses

c)

Instant information - Once information is stored by one employee, it is available to all employees who have access.

d)

Less interaction between staff leading to isolation of staff within the business

6.

Two disadvantages of a Website are

a)

Website Optimisation – your business can get lost in the vast amounts of websites available unless you use a lot of money to promote it

b)

Cost to construct / maintain / security the website

c)

No need to communicate face-to-face, no need for high street premises

d)

Business instantly reachable via apps, social media, websites etc

7.

Give two advantages of Social Media

a)

Due to the easy of sharing information, the amount of emails may increase and pile up quickly, putting pressure on staff

b)

Information Overload – too much information being passed on / offers etc that customers can be switched off

c)

Advertising – businesses can post offers, promotions, competitions so that customer can like/ share / follow. Which advertises the company to their friends etc. Greater way to market their product to the world

d)

Contact – to join social media you need to provide some personal information which makes it easier for businesses to communicate and target customers

8.

Give two disadvantages of a Website

a)

Cost of staff / warehouse to run an online business

b)

Can sell and advertise your product 24/7

c)

Reduces travel as employees can communicate via the intranet without having to travel from branch to branch etc

d)

Website Optimisation – your business can get lost in the vast amounts of websites available unless you use a lot of money to promote it

9.

Give two disadvantages of Social Media

a)

Contact – to join social media you need to provide some personal information which makes it easier for businesses to communicate and target customers

b)

Competition – it is much easier for customers to compare your prices / offers etc with rival businesses

c)

Instant information - Once information is stored by one employee, it is available to all employees who have access.

d)

Information Overload – too much information being passed on / offers etc that customers can be switched off

10.

Which one is the odd one out ?

a)

Instant information - Once information is stored by one employee, it is available to all employees who have access.

b)

The intranet exposes corporate information to the risk of loss of privacy and even unauthorised access

c)

Intranet is an easy, economical and fast way of communication within a business

d)

Reduces travel as employees can communicate via the intranet without having to travel from branch to branch etc